Absolutely unacceptable experience at Subway. The woman working the counter clearly did not want to be there — and made sure every customer knew it. From the moment I walked in, she acted like I was a burden for simply placing an order. I asked for a footlong and she literally huffed and puffed, like I was ruining her day. Then I asked for a tuna sandwich and she slammed the bread down in frustration. Who behaves like that in front of customers?
She shoved the sandwich into the toaster without even asking if I wanted it toasted. When I said I wanted nachos, she angrily slammed the bag of chips on the counter like a toddler throwing a tantrum. And when I said I wanted a combo at checkout, she had the nerve to tell me to be quiet — seriously?
This woman clearly hates her job and has no business dealing with customers. It’s disrespectful, unprofessional, and flat-out embarrassing for the Subway brand. I wasted $20 just to be treated like garbage. If this is who you trust to represent your company, that says a lot.
She should be fired immediately. No more excuses — deal with this
Atmosphere: 1
Food: 1
Service: 1
omran Almazroua
SALMA and her mom are amazing !!
omz
SALMA and her mom are amazing !!
Atmosphere: 5
Food: 5
Service: 5
Brian Hood
Not typically busy in evenings. The Friday night crew is very nice.
Atmosphere: 5
Food: 5
Service: 5
Jhonny Stanley
Avoid this location. Bad quality. Two ladies attending the location. Couldn’t communicate.
Kelly M
Very clean! Staff was very kind, fast and efficient, which is not easy to find nowadays. Highly recommend this location!!
Mohammad Jamal
I am a regular Subway customer -- visit 4 to 5 times a week. This Glen Forest Subway location is the best compared to other Subway locations nearby. Their breads and cookies are perfectly cooked, not too hard like I find in other locations. The employees provide very good customer service. Highly recommended.
Jonathan Yarnes
Worse fastfood place I ever been to. Didn't know how to make a footlong flatbread sandwich. Argued with me that it's supposed to be turn to make a 6" wrap. Husband's must really got them on what 12 inches look like.
Atmosphere: 1
Food: 1
Service: 1
Ibrahim Hamed
One bad lady work breakfast shift. The big woman is mean. She give me cold egg and talk bad to customers she is bad for business. I hate the food because of her now…
Very bad place, they throw away the food, apart from that they charge tips that they don't even deserve, they should change the staff, they are very rude
Service: 1
Asem H
My recent visit to the Subway store was a regrettable experience that fell far short of expectations. From start to finish, the entire encounter was fraught with disappointment and frustration.Firstly, the cleanliness of the store was appalling. The floors were dirty, and the seating area was littered with crumbs and food debris. It was evident that little effort had been made to maintain basic hygiene standards.The service was equally dismal. The staff seemed disinterested and unmotivated, displaying a lack of enthusiasm in their duties. Orders were taken with indifference, and there was a noticeable delay in preparing even the simplest of sandwiches.Speaking of which, the quality of the food was subpar. The ingredients appeared stale and lacking in freshness, detracting from the overall taste and appeal of the sandwiches. Additionally, the portion sizes were inconsistent, with some sandwiches noticeably smaller than others despite being the same menu item.To add insult to injury, the prices were unjustifiably high given the poor quality of the food and service provided. It felt like a complete rip-off for the dismal experience offered.The owner and staff are cheap and stingy to the point that they would serve you food by "milligrams"!!!!!!Overall, my visit to the Subway store was a disappointing and disheartening ordeal. I would strongly advise against patronizing this establishment until significant improvements are made to its cleanliness, service, and food quality.
Atmosphere: 2
Food: 1
Service: 1
Mohamed ali Zaibi
I m sorry i m really really disappointed from this place yesterday i got a sandwich they charged me 14 something and today i got the same sandwich because i liked it same everything the women at the cashier was like sir it’s 16 something i was like did you change your prices she replied by no so i was like i got it for a different price yesterday same thing she couldn’t deliver a clear explanation but one thing i m sure of it is that i m never going back to that place plus i don’t recommend it
Atmosphere: 1
Food: 3
Service: 1
Zack Masri
I am going to report you guys to the health department. The food you guys are serving is not like any other subway. Everything felt expired except the bread that felt like it was made yesterday, definitely not today fresh made. The meat didn't feel right and had a weird taste to it. Lettuce is very old and and pickles is what made me throw my sandwich away. Don't waste your money and go here.There are 3 older Indian ladies running the show at this subway and they were extremely disrespectful to me and my coworker. If you ask for any topping, one of the lady gets very upset and starts yelling at the other one in their own language. As we were paying for our sandwiches, the rude lady, tells the other one, something something Muslims, this and that. I am 100% confident she was cursing at Islam, assuming I am a Muslim. This place is disgusting inside out, and it needs new management with much happier employees. You will feel unwelcome as soon as you enter.But the health department needs to visit this place because I don't think their fridge was even on to keep the meat at a safe temperature.
Atmosphere: 1
Food: 1
Service: 1
CriticalNite
HORRIBLE customer service, Shamaha or whatever her name is tried to take my change. Don’t work in customer service if you can’t even speak the language. Worst subway I’ve ever been to.
Absolutely unacceptable experience at Subway.
The woman working the counter clearly did not want to be there — and made sure every customer knew it. From the moment I walked in, she acted like I was a burden for simply placing an order. I asked for a footlong and she literally huffed and puffed, like I was ruining her day. Then I asked for a tuna sandwich and she slammed the bread down in frustration. Who behaves like that in front of customers?
She shoved the sandwich into the toaster without even asking if I wanted it toasted. When I said I wanted nachos, she angrily slammed the bag of chips on the counter like a toddler throwing a tantrum. And when I said I wanted a combo at checkout, she had the nerve to tell me to be quiet — seriously?
This woman clearly hates her job and has no business dealing with customers. It’s disrespectful, unprofessional, and flat-out embarrassing for the Subway brand. I wasted $20 just to be treated like garbage. If this is who you trust to represent your company, that says a lot.
She should be fired immediately. No more excuses — deal with this
Atmosphere: 1
Food: 1
Service: 1
SALMA and her mom are amazing !!
SALMA and her mom are amazing !!
Atmosphere: 5
Food: 5
Service: 5
Not typically busy in evenings. The Friday night crew is very nice.
Atmosphere: 5
Food: 5
Service: 5
Avoid this location. Bad quality. Two ladies attending the location. Couldn’t communicate.
Very clean! Staff was very kind, fast and efficient, which is not easy to find nowadays. Highly recommend this location!!
I am a regular Subway customer -- visit 4 to 5 times a week. This Glen Forest Subway location is the best compared to other Subway locations nearby. Their breads and cookies are perfectly cooked, not too hard like I find in other locations. The employees provide very good customer service. Highly recommended.
Worse fastfood place I ever been to. Didn't know how to make a footlong flatbread sandwich. Argued with me that it's supposed to be turn to make a 6" wrap. Husband's must really got them on what 12 inches look like.
Atmosphere: 1
Food: 1
Service: 1
One bad lady work breakfast shift. The big woman is mean. She give me cold egg and talk bad to customers she is bad for business. I hate the food because of her now…
Atmosphere: 1
Food: 1
Service: 1
Good experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very bad place, they throw away the food, apart from that they charge tips that they don't even deserve, they should change the staff, they are very rude
Service: 1
My recent visit to the Subway store was a regrettable experience that fell far short of expectations. From start to finish, the entire encounter was fraught with disappointment and frustration.Firstly, the cleanliness of the store was appalling. The floors were dirty, and the seating area was littered with crumbs and food debris. It was evident that little effort had been made to maintain basic hygiene standards.The service was equally dismal. The staff seemed disinterested and unmotivated, displaying a lack of enthusiasm in their duties. Orders were taken with indifference, and there was a noticeable delay in preparing even the simplest of sandwiches.Speaking of which, the quality of the food was subpar. The ingredients appeared stale and lacking in freshness, detracting from the overall taste and appeal of the sandwiches. Additionally, the portion sizes were inconsistent, with some sandwiches noticeably smaller than others despite being the same menu item.To add insult to injury, the prices were unjustifiably high given the poor quality of the food and service provided. It felt like a complete rip-off for the dismal experience offered.The owner and staff are cheap and stingy to the point that they would serve you food by "milligrams"!!!!!!Overall, my visit to the Subway store was a disappointing and disheartening ordeal. I would strongly advise against patronizing this establishment until significant improvements are made to its cleanliness, service, and food quality.
Atmosphere: 2
Food: 1
Service: 1
I m sorry i m really really disappointed from this place yesterday i got a sandwich they charged me 14 something and today i got the same sandwich because i liked it same everything the women at the cashier was like sir it’s 16 something i was like did you change your prices she replied by no so i was like i got it for a different price yesterday same thing she couldn’t deliver a clear explanation but one thing i m sure of it is that i m never going back to that place plus i don’t recommend it
Atmosphere: 1
Food: 3
Service: 1
I am going to report you guys to the health department. The food you guys are serving is not like any other subway. Everything felt expired except the bread that felt like it was made yesterday, definitely not today fresh made. The meat didn't feel right and had a weird taste to it. Lettuce is very old and and pickles is what made me throw my sandwich away. Don't waste your money and go here.There are 3 older Indian ladies running the show at this subway and they were extremely disrespectful to me and my coworker. If you ask for any topping, one of the lady gets very upset and starts yelling at the other one in their own language. As we were paying for our sandwiches, the rude lady, tells the other one, something something Muslims, this and that. I am 100% confident she was cursing at Islam, assuming I am a Muslim. This place is disgusting inside out, and it needs new management with much happier employees. You will feel unwelcome as soon as you enter.But the health department needs to visit this place because I don't think their fridge was even on to keep the meat at a safe temperature.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE customer service, Shamaha or whatever her name is tried to take my change. Don’t work in customer service if you can’t even speak the language. Worst subway I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
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