They got my order completely wrong, they were understaffed, and I had to wait twice as long as they said I would need to. Patiently waited, received my order and went home only to find out it wasn’t anything what I requested.
Atmosphere: 1
Food: 2
Service: 1
Eddie Cook
We’ve tried this location several times and each time they’ve messed up our order. Not giving us what we ordered, to having to wait 40 minutes past the ready time, to claiming they never received our order. We gave it 3 chances, 3 strikes and you’re out!
Brandon McGlothlin
Food is always ready if not coming out of the oven when I arrive for pick up. The staff is always helpful and polite.
Atmosphere: 4
Food: 5
Service: 5
Michael Mawyer
I would recommend you stay away from this Papa John’s. We ordered a large pizza drove 40 minutes home with it , got ready to eat it and discovered it was not even cooked. The whole crust was undone under all the toppings , doughy a mess. Call the store to see if they would help us out . Manager Caleb refused a refund , refused a credit on a future purchase and refused a discount on future purchase. Apparently too many people try to scam them so they don’t trust anybody. I said I would even text them pictures and they said we don’t accept pictures. Wanted me to drive 40 minutes back to their store which I could not do , when they clearly just could’ve let me send them pictures over the text. I would’ve had the date and the timestamp of the Pizza box proving it was undone. Very unprofessional, they have definitely lost us as a customer and a warning to all check your crust!!!!! Something you should never even have to say to someone when you’re ordering a pizza.
Food: 1
Service: 1
Tina Marie
This location makes especially delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
Heather Loscar
This is the best papa johns around here. It's worth the 20 minute drive for me.
Atmosphere: 5
Food: 5
Service: 5
Jake West
Workers refuse to speak to customers at cash register. Slow as can be. 35 min past pick up time. Still waiting in store. Terrible.
The Movie Man
Update: Manager refunded my order and apologized but is this still the state of things if I order next time?
What the hell is this BS? I know that the pictures in the menu seldom look like the real thing but my God this is a travesty. I used to love this place. This particular location is very fast and friendly and maybe corporate told them to make the Cheesesticks like this but I'll never buy them again after this. Paper thin, no dough, barely any cheese, certainly not stringy like in their menu. You want to know why Domino's is better, look no further than this. The moniker better ingredients better pizza that's now Domino's.
Atmosphere: 4
Food: 1
Service: 4
ANGIE Perrow
Ordered dinner from this location. When did restaurants start sending out from DoorDash and not delivery drivers? Everything that we had ordered was cold when it came through the front door
Like the pizza but won't deliver 3.4 miles away.....
Jeff Teters
I mean if you like cardboard pizza with no flavor then it's a safe bet. It's no Marcos pizza.
Atmosphere: 5
Food: 3
Service: 5
Kate Drayce
Ordered takeout from here on three occasions and the pizza is always as good as I expect from Papa John’s. If not the best location in the area. Always ready on time and staff is always friendly. I usually order in between the lunch and dinner rush (2-4pm) so the restaurant is slow. This could be why I had such good experiences and why others have not.
Gary Brooks
Second time I have ordered from this place. The first time, it wasn't very good and I was shorted and extra sauce but it was newly opened so I chalked it up to training. This time, about 6 months later, not a lot has changed. Items put together and cooked sloppy with not a lot of taste and again.....left out the extra sauce.....was trying to add pic of pizza that basically didn't have any toppings on 2 pieces. Done with this store!
They got my order completely wrong, they were understaffed, and I had to wait twice as long as they said I would need to. Patiently waited, received my order and went home only to find out it wasn’t anything what I requested.
Atmosphere: 1
Food: 2
Service: 1
We’ve tried this location several times and each time they’ve messed up our order. Not giving us what we ordered, to having to wait 40 minutes past the ready time, to claiming they never received our order. We gave it 3 chances, 3 strikes and you’re out!
Food is always ready if not coming out of the oven when I arrive for pick up. The staff is always helpful and polite.
Atmosphere: 4
Food: 5
Service: 5
I would recommend you stay away from this Papa John’s. We ordered a large pizza drove 40 minutes home with it , got ready to eat it and discovered it was not even cooked. The whole crust was undone under all the toppings , doughy a mess. Call the store to see if they would help us out . Manager Caleb refused a refund , refused a credit on a future purchase and refused a discount on future purchase. Apparently too many people try to scam them so they don’t trust anybody. I said I would even text them pictures and they said we don’t accept pictures. Wanted me to drive 40 minutes back to their store which I could not do , when they clearly just could’ve let me send them pictures over the text. I would’ve had the date and the timestamp of the Pizza box proving it was undone. Very unprofessional, they have definitely lost us as a customer and a warning to all check your crust!!!!! Something you should never even have to say to someone when you’re ordering a pizza.
Food: 1
Service: 1
This location makes especially delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
This is the best papa johns around here. It's worth the 20 minute drive for me.
Atmosphere: 5
Food: 5
Service: 5
Workers refuse to speak to customers at cash register. Slow as can be. 35 min past pick up time. Still waiting in store. Terrible.
Update: Manager refunded my order and apologized but is this still the state of things if I order next time?
What the hell is this BS? I know that the pictures in the menu seldom look like the real thing but my God this is a travesty. I used to love this place. This particular location is very fast and friendly and maybe corporate told them to make the Cheesesticks like this but I'll never buy them again after this. Paper thin, no dough, barely any cheese, certainly not stringy like in their menu. You want to know why Domino's is better, look no further than this. The moniker better ingredients better pizza that's now Domino's.
Atmosphere: 4
Food: 1
Service: 4
Ordered dinner from this location. When did restaurants start sending out from DoorDash and not delivery drivers? Everything that we had ordered was cold when it came through the front door
Atmosphere: 1
Food: 2
Service: 2
Left off the mushrooms
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Like the pizza but won't deliver 3.4 miles away.....
I mean if you like cardboard pizza with no flavor then it's a safe bet. It's no Marcos pizza.
Atmosphere: 5
Food: 3
Service: 5
Ordered takeout from here on three occasions and the pizza is always as good as I expect from Papa John’s. If not the best location in the area. Always ready on time and staff is always friendly. I usually order in between the lunch and dinner rush (2-4pm) so the restaurant is slow. This could be why I had such good experiences and why others have not.
Second time I have ordered from this place. The first time, it wasn't very good and I was shorted and extra sauce but it was newly opened so I chalked it up to training. This time, about 6 months later, not a lot has changed. Items put together and cooked sloppy with not a lot of taste and again.....left out the extra sauce.....was trying to add pic of pizza that basically didn't have any toppings on 2 pieces. Done with this store!
Ordered 2 pizza and missing toppings
Atmosphere: 2
Food: 1
Service: 1
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