Arby's
1504 Armory Dr, Franklin
(757) 516-2894
Recent Reviews
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Always come back for the beef n cheddar
Never been in an Arby's before, had a coupon.
Lots of choices, price is reasonable, staff is friendly
Atmosphere: 5
Food: 5
Service: 5
Sign says they close at 10pm but actually they close at 9:45 and refuse to serve anyone because they decided to break down their kitchen early.
First Arby's I've been to in a long time that makes me want to go back to. They were friendly, quick and the food was good. All other Arby's need to learn from this place.
Atmosphere: 5
Food: 5
Service: 5
Me and hubby want to try the steak bites. They were tender and tasty.
Atmosphere: 5
Food: 5
Service: 4
Didn't think the new steak bites are all that great. One and done for me
Atmosphere: 3
Food: 3
Service: 4
Good food and great service.
Atmosphere: 4
Food: 4
Service: 4
Very nice and polite
Atmosphere: 5
Service: 5
They were fast and friendly. I upgraded the sandwich so it would come with cheese and barbecue with onions but they forgot the cheese. I paid more to have the natural cheese instead of that cheese whiz, but they put neither on it.
Atmosphere: 4
Food: 3
Service: 5
the “girl at the counter” is so delightful idk what homer is talking about! sad people are miserable enough to make false comments about a sweet girl, food is pretty good and service is good especially when she’s there!
Restaurantji Recommends
The employee that placed our order wasn't listening and when we had to correct her mistake she acted as if it was an issue to correct her mistake of misunderstanding what we ordered and when I had my Arby's app on my phone to get reward points cause employees are to scan the QR Scan and the young lady said she didn't know how to do it with a smack at her mouth rolling her eyes and when our food was ready we were dining in and she put our order in a bag and the food was old the sandwiches were messing and had a sour taste as well as the dining area was disgusting along with a different employee came out to the dining area spraying cleaner on tables as three different tables with customers eating and that's great to clean tables off but not spraying chemical as individuals are eating due to anyone that has asthma, COPD, or other health related issues. The employees would greet certain customers with friendliness but not all customers and it was a very uncomfortable feeling and I will never go there again due to the atmosphere of treatment as well as the food being served in the manner it was and the management needs to be retrained as well as the employees that were under that management due to the unprofessional nature of how the restaurant was being kept and conducted and if the health department would had walked in Arby's they would had been violated because the restaurant wasn't of code and hopefully they will make positive changes in that environment cause it is a need
Atmosphere: 1
Food: 1
Service: 1
Have not had a problem here. I use the drive thru. So far, my fries are hot which is a big factor for me. I go there for the roast beef sandwich and it has always been moist. Occasionally I will get a milkshake and they have been good. Can't comment on the atmosphere as I have not eaten inside.
Actually got Cheddar on my Roast Beef...
Atmosphere: 5
Food: 5
Service: 5
I go for gyros and the milkshakes are really good too
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Loaded Curly Fries
Good food,
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Arby's Signature Sandwiches
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