I ordered food for delivery they never came and when I called back the out me on hold for over 30 minutes but i they did not put me on hold when I was ordering food. TERRIBLE CUSTOMER SERVICE
Ya'Kira Gatling
They don’t answer the phone
THERON BROWN
I mean, back in my day these came DRENCHED with a buttery sauce, wait I’m not even 30 it’s still my day, do better. Nothing but lackluster experiences with this store for the past 9 months.
Atmosphere: 1
Food: 1
Service: 2
Vickie James-Munford
Ordered $40 in food for customer pickup. It was awful! Used Ranch on my pizza instead of garlic parm as I ordered. Like eating mayonaise on my pizza. I threw it way. Stuffed pepperoni bread hardly had any pepperoni in it and the way it was put together looked like a folded sandwich. When I try to call store to complain 6 calls in 2 days. No one picks up the phone. Was on hold once for 23 minutes. Phone system is useless. Remember many people do not do smart phones or tablets. I see loss of a good portion of your customers. Now all I can do is drive 15 miles with my receipt to prove the mistake and complain. I'm pretty sure this was my last Domino's order, and glad of it.
Atmosphere: 1
Food: 2
Service: 1
Rahul Raman
One of the worst delivery services in Virginia.
Food: 2
Service: 1
Stephanie Schitea (Steph)
Is this what we call a two topping pizza? Where we don't even make sure the whole pizza is covered with cheese, sauce, or bacon? I just picked this up about 5 min ago. Trust me. You don't want me to come back after the terrible day I had today. I have literally no more patience.
Carol Knick
I ordered a pizza ..large supreme on half and the other half was suppose to be cheese , Pepperoni and Italian sausage. And an order of garlic twists. I got a half supreme pizza and only cheese on the other half .The pizza was cold and was doughy.
Food: 1
Kenneth Manns
This is the second time I've ordered a pizza with extra sauce only to have no sauce on this pie. It is so dry, very disappointed. I called the franklin shop and was hung up on, now I've been on hold for 7 mins.. nnnn
Food: 1
Service: 2
G.S Global
Before my review I like to point out that the pizza came out very fast , so Kudos on that , as for pizza , Maybe it's just me, but I feel like the pizza could use an extra minute of cooking/baking, and the pizza could use a little bit less portion on popping and a little bit more cheese, owners should order from their own store once a while and check whether the Pizza meets the standard, again maybe it's just me, here to the pizza I have from a different store day before, which I enjoyed very much, I couldn't say the same for this one
Atmosphere: 4
Food: 3
Service: 5
C. S.
Order #657 today. I had to pay extra for philly steak on a large pizza and there was hardly any on the pizza. Also, I called the store several times and no one ever answered the call! Give me what I paid for and if not, Imma, please make it right.
Order #657 today. I had to pay extra for philly steak on a large pizza and there was hardly any on the pizza. Also, I called the store several times and no one ever answered the call! Give me what I paid for and if not, Imma, please make it right.
Atmosphere: 3
Food: 2
Service: 2
Leslie Smullen
They marked my order complete and never delivered it. Won't answer the phone so I can get a refund. I've literally just paid $60 for nothing.
Atmosphere: 1
Food: 1
Service: 1
Imaginary Tim
Terrible in every
Atmosphere: 1
Food: 1
Service: 1
Cloey Wilson
I’m not sure how the pizza tastes yet but the staff is rude.
Barbara Grizzard
They must have new staff because this visit was awesome
I ordered food for delivery they never came and when I called back the out me on hold for over 30 minutes but i they did not put me on hold when I was ordering food. TERRIBLE CUSTOMER SERVICE
They don’t answer the phone
I mean, back in my day these came DRENCHED with a buttery sauce, wait I’m not even 30 it’s still my day, do better. Nothing but lackluster experiences with this store for the past 9 months.
Atmosphere: 1
Food: 1
Service: 2
Ordered $40 in food for customer pickup. It was awful! Used Ranch on my pizza instead of garlic parm as I ordered. Like eating mayonaise on my pizza. I threw it way. Stuffed pepperoni bread hardly had any pepperoni in it and the way it was put together looked like a folded sandwich. When I try to call store to complain 6 calls in 2 days. No one picks up the phone. Was on hold once for 23 minutes. Phone system is useless.
Remember many people do not do smart phones or tablets. I see loss of a good portion of your customers. Now all I can do is drive 15 miles with my receipt to prove the mistake and complain. I'm pretty sure this was my last Domino's order, and glad of it.
Atmosphere: 1
Food: 2
Service: 1
One of the worst delivery services in Virginia.
Food: 2
Service: 1
Is this what we call a two topping pizza? Where we don't even make sure the whole pizza is covered with cheese, sauce, or bacon? I just picked this up about 5 min ago. Trust me. You don't want me to come back after the terrible day I had today. I have literally no more patience.
I ordered a pizza ..large supreme on half and the other half was suppose to be cheese , Pepperoni and Italian sausage. And an order of garlic twists. I got a half supreme pizza and only cheese on the other half .The pizza was cold and was doughy.
Food: 1
This is the second time I've ordered a pizza with extra sauce only to have no sauce on this pie. It is so dry, very disappointed. I called the franklin shop and was hung up on, now I've been on hold for 7 mins.. nnnn
Food: 1
Service: 2
Before my review I like to point out that the pizza came out very fast , so Kudos on that , as for pizza , Maybe it's just me, but I feel like the pizza could use an extra minute of cooking/baking, and the pizza could use a little bit less portion on popping and a little bit more cheese, owners should order from their own store once a while and check whether the Pizza meets the standard, again maybe it's just me, here to the pizza I have from a different store day before, which I enjoyed very much, I couldn't say the same for this one
Atmosphere: 4
Food: 3
Service: 5
Order #657 today. I had to pay extra for philly steak on a large pizza and there was hardly any on the pizza. Also, I called the store several times and no one ever answered the call! Give me what I paid for and if not, Imma, please make it right.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Order #657 today. I had to pay extra for philly steak on a large pizza and there was hardly any on the pizza. Also, I called the store several times and no one ever answered the call! Give me what I paid for and if not, Imma, please make it right.
Atmosphere: 3
Food: 2
Service: 2
They marked my order complete and never delivered it. Won't answer the phone so I can get a refund. I've literally just paid $60 for nothing.
Atmosphere: 1
Food: 1
Service: 1
Terrible in every
Atmosphere: 1
Food: 1
Service: 1
I’m not sure how the pizza tastes yet but the staff is rude.
They must have new staff because this visit was awesome
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