Domino's Pizza

1100 Armory Dr #162, Franklin
(757) 562-7888

Recent Reviews

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Susan Egley

We just picked up the chicken, bacon ranch pizza and the cinnamon twist dessert. Both items were so, so good!

Rachel Forrest

Pizza for DoltCampaign! Domino's understands!! 🍕

Quick, Perfect Temperature, and Ready to-go!

Mommy

Not only do they give you an incorrect order, they are rude! PLUS I WITNESSED TWO EMPLOYEES MAKING FOOD WITHOUT GLOVES! And the manager wiped her hands on her apron and went right back to making the food. I drove back up there after being on hold for 40 minutes and they did not care. Bad food, bad hygiene and bad customer service. 1800Dominos just loops you back to the store. The manager is named Diamond and the associate who put me on hold is named Will. Will drunk out of a red water jug without gloves and went back to making the food WITHOUT gloves. Pizza in the trash and the refused to remake it or refund. After driving back up there I no longer wanted them to remake it.

J Schacht

Employees put you on hold without telling you, they are rude on the phone, don’t answer questions, and overall very unhelpful.

i ordered over the app and made a mistake so i instantly called, i was put on hold twice without being told. finally when i talked to someone i explained what happened and they immediately shut me down because the food was already made. but if they would’ve just answered the phone the food wouldn’t have been made yet. i asked if there was anything i or they could do and they wouldn’t give me a direct answer and the lady said “well you shouldn’t have ordered then” as if i meant to make a mistake. overall she was very rude and didn’t help me at all. very disappointed in the customer service of this store.

Rubinstein Joseph

Mfs bout lazy as hell . How you close at 12 and you already closing 10:45

Eunice Child

The folks here are nice, but ordering over the phone is terrible. I paid for one thing and was handed something completely different. Since I had already paid over the phone (bad idea), there was nothing I could do, and nobody was interested in helping me out. Probably won't go here again.

Kevin Cooper

They were not doing delivery service so we had to go pick it up. Which minute was not real hot. The pizza was okay but I have definitely had better. The lady behind the counter was very nice and polite.

Thomas Dvorak

First time at this location tonight. Our pizzas were fresh out the oven and delicious! Employees were friendly and kept things looking clean. We will be back.

Val Vinny

I ordered food for delivery they never came and when I called back the out me on hold for over 30 minutes but i they did not put me on hold when I was ordering food. TERRIBLE CUSTOMER SERVICE

Ya'Kira Gatling

They don’t answer the phone

THERON BROWN

I mean, back in my day these came DRENCHED with a buttery sauce, wait I’m not even 30 it’s still my day, do better. Nothing but lackluster experiences with this store for the past 9 months.

Atmosphere: 1

Food: 1

Service: 2

Vickie James-Munford

Ordered $40 in food for customer pickup. It was awful! Used Ranch on my pizza instead of garlic parm as I ordered. Like eating mayonaise on my pizza. I threw it way. Stuffed pepperoni bread hardly had any pepperoni in it and the way it was put together looked like a folded sandwich. When I try to call store to complain 6 calls in 2 days. No one picks up the phone. Was on hold once for 23 minutes. Phone system is useless.
Remember many people do not do smart phones or tablets. I see loss of a good portion of your customers. Now all I can do is drive 15 miles with my receipt to prove the mistake and complain. I'm pretty sure this was my last Domino's order, and glad of it.

Atmosphere: 1

Food: 2

Service: 1

Rahul Raman

One of the worst delivery services in Virginia.

Food: 2

Service: 1

Stephanie Schitea (Steph)

Is this what we call a two topping pizza? Where we don't even make sure the whole pizza is covered with cheese, sauce, or bacon? I just picked this up about 5 min ago. Trust me. You don't want me to come back after the terrible day I had today. I have literally no more patience.

Carol Knick

I ordered a pizza ..large supreme on half and the other half was suppose to be cheese , Pepperoni and Italian sausage. And an order of garlic twists. I got a half supreme pizza and only cheese on the other half .The pizza was cold and was doughy.

Food: 1

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