Went for lunch had the whole place to ourselves, Franklin is a small town, the food was excellent server was attentive, and we love the atmosphere, must recommend
Dani Mcghee
Food was pretty good. The rice was overcooked. The tortilla chips were fresh and great salsa!
Tiffany D
We have frequented Don Pancho’s for years and it was always our favorite spot to go out to eat, which we rarely do. So for this to be “our spot” exclusively for when we wanted to dine out, that was significant. However we will not be back. The last few visits were met with exceedingly slow service, the wait staff clearly not wanting to work there, and the food has taken excessively long to come out. The margaritas don’t even taste good anymore. It’s been a significant decline and we were willing to ride it out some, but it’s beyond ridiculous at this point. We don’t have a lot to choose in Franklin, but y’all were our number one spot. Since then, we just go to Applebee’s where the staff smile and the food comes out in a reasonable timeframe. Management needs to take a hard look at their business and staff, figure out what happened because y’all are bleeding customers. When it was basically dead in there for dinner the last few times we went, it shouldn’t have taken 30-40 minutes or more each time waiting for food, on top of the wait for a server and drinks, food ordering, etc. Spending about an hour until food is presented when there are no other customers is the reality we were met with multiple times until we finally decided to not come back. We aren’t even the type to complain, and I really make the effort to leave good reviews for businesses, but this one needs to be said. Your parking lot and seats have been empty for a reason, and it’s your staff. But the staff is only as solid as management is, so time to tighten up. We don’t want to see y’all close your doors, but we also aren’t coming back until whatever is happening improves.
josie chambers
Brought family from out of town in here to eat yesterday. The food was good but wishing we had better service. Our waitress gave us the impression she did not want to be there every time she came to our table. Made us feel very awkward. Maybe it was a bad day for her but considering this was our first time eating inside, it was a terrible first impression. She was very knowledgeable of the menu however she did not have a server personality nor was she very attentive.
Sonnenc Cs
San Diego burrito and Burrito California. Best I've ever had. More than you can handle for 15 bucks. And Mariah is the best
Tamika Eaves
The food was great, and people were very friendly
Tefo Angela Joseph
Great service and wonderful food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Quesadilla
backinit
The food was delicious, but some ordered items were never brought out to us!
Atmosphere: 5
Food: 5
Service: 3
Timothy Gowins
We absolutely love this place. A go-to for celebrations and special occasions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas, Chimichangas
Daniel Bagbey
I love this little joint. Very friendly staff and manager and the food is great. Very reasonable prices and nice atmosphere. Yeah
This The Closest you going get to A Mexico Experience. I love they tacos and atmosphere, this is franklin Omec , this franklin Aztec God of Hispanic food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas, Burritos
Philip Quillin
Nice surprise, excellent food at reasonable prices, healthy portions, very tasty.
Atmosphere: 5
Food: 5
Service: 5
Sandra Kinchen
SOO GOOD ‼ Bri was fantastic service provider. The Fajita Burrito was excellent. Guacamole was excellent.
Went for lunch had the whole place to ourselves, Franklin is a small town, the food was excellent server was attentive, and we love the atmosphere, must recommend
Food was pretty good. The rice was overcooked. The tortilla chips were fresh and great salsa!
We have frequented Don Pancho’s for years and it was always our favorite spot to go out to eat, which we rarely do. So for this to be “our spot” exclusively for when we wanted to dine out, that was significant. However we will not be back. The last few visits were met with exceedingly slow service, the wait staff clearly not wanting to work there, and the food has taken excessively long to come out. The margaritas don’t even taste good anymore. It’s been a significant decline and we were willing to ride it out some, but it’s beyond ridiculous at this point. We don’t have a lot to choose in Franklin, but y’all were our number one spot. Since then, we just go to Applebee’s where the staff smile and the food comes out in a reasonable timeframe. Management needs to take a hard look at their business and staff, figure out what happened because y’all are bleeding customers. When it was basically dead in there for dinner the last few times we went, it shouldn’t have taken 30-40 minutes or more each time waiting for food, on top of the wait for a server and drinks, food ordering, etc. Spending about an hour until food is presented when there are no other customers is the reality we were met with multiple times until we finally decided to not come back. We aren’t even the type to complain, and I really make the effort to leave good reviews for businesses, but this one needs to be said. Your parking lot and seats have been empty for a reason, and it’s your staff. But the staff is only as solid as management is, so time to tighten up. We don’t want to see y’all close your doors, but we also aren’t coming back until whatever is happening improves.
Brought family from out of town in here to eat yesterday. The food was good but wishing we had better service. Our waitress gave us the impression she did not want to be there every time she came to our table. Made us feel very awkward. Maybe it was a bad day for her but considering this was our first time eating inside, it was a terrible first impression. She was very knowledgeable of the menu however she did not have a server personality nor was she very attentive.
San Diego burrito and Burrito California. Best I've ever had. More than you can handle for 15 bucks. And Mariah is the best
The food was great, and people were very friendly
Great service and wonderful food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Quesadilla
The food was delicious, but some ordered items were never brought out to us!
Atmosphere: 5
Food: 5
Service: 3
We absolutely love this place. A go-to for celebrations and special occasions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas, Chimichangas
I love this little joint. Very friendly staff and manager and the food is great. Very reasonable prices and nice atmosphere. Yeah
Restaurantji Recommends
Great food and service.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Carne Asada
This The Closest you going get to A Mexico Experience. I love they tacos and atmosphere, this is franklin Omec , this franklin Aztec God of Hispanic food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas, Burritos
Nice surprise, excellent food at reasonable prices, healthy portions, very tasty.
Atmosphere: 5
Food: 5
Service: 5
SOO GOOD ‼
Bri was fantastic service provider.
The Fajita Burrito was excellent.
Guacamole was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips Salsa, Refried Beans, Fajitas, White Sauce, Burritos, Chips, Guacamole
The food was not fresh. The server was very nice. I would not recommend this restaurant.
Atmosphere: 4
Food: 1
Service: 4
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