I recently visited Baskin Robins and had the pleasure of being served by Sky. Her exceptional customer service left a lasting impression on me.
From the moment I approached the counter, Sky greeted me with a warm smile and was incredibly attentive throughout my visit. She was friendly and personable.
What stood out most was Sky's genuine friendliness and enthusiasm. They made sure I felt welcome and valued as a customer. Their positive attitude and cheerful demeanor created a delightful atmosphere in the shop, making it a joy to place my order.
Overall, my visit to Baskin Robin's was enhanced significantly by Sky's outstanding service. Their professionalism and dedication to customer satisfaction are truly commendable. I left the shop with a smile on my face, thanks to their exceptional care and friendly demeanor.
I would highly recommend this location to anyone looking for delicious treats served with a side of excellent service, thanks in no small part to Sky They are a valuable asset to your team and exemplify what great customer service should be.
Thank you, Sky for making my visit on my daughters birthday such a memorable and enjoyable experience.
Atmosphere: 4
Food: 5
Service: 5
Nanette Malcolm
Combination Dunkin and Baskin Robbins. Nice outdoor seating area. Smaller selection of ice cream flavors but still several fun choices. No waffle cones. Customer service was outstanding.
Herbert Kaskoff
Love baseball nut ice cream. Had a cone which was great on a 90 degree day. Store moved and remodeled so is much more open layout.
Christopher Breshike
Staff is friendly, my 5 yo was very excited to get his Martian crown thing. Staff was very sweet to him. Ice cream was good. Will return.
Lucas
It's actually located down the parking lot inside dunkin. Everyone there is super friendly and helpful.
Jill L
Yummy and super nice staff‼️‼️‼️‼️
R Cov
Went there around 730 pm, you can see it’s after school kids working which in my opinion is great for the kids, both dunkin kid and baskin kid were cleaning up and touching up while it was slow. The young man was very kind we got a mangonada but I wanted light sauce because I wasn’t sure how it would be and he yes sir and mam my husband and I and it was delish. I think things went great and was treated kindly and quickly. No issues from me
Rachael Covington
Went there around 730 pm, you can see it’s after school kids working which in my opinion is great for the kids, both dunkin kid and baskin kid were cleaning up and touching up while it was slow. The young man was very kind we got a mangonada but I wanted light sauce because I wasn’t sure how it would be and he yes sir and mam my husband and I and it was delish. I think things went great and was treated kindly and quickly. No issues from me
Stephen Thrush
The little girl that works there that looks like she is a bad day is nothing but disrespectful and very rude!! Never recommend coming here! Arrived 25 minutes before they closed and the doors were already locked! Absolutely horrible!
Tony Gov
Pulled in the parking lot a little after 9:00pm. The open sign was lit. As we walked to the door with another group of individuals a teen girl quickly ran to the door and told us all they were closed and promptly locked the door.Such wonderful customer service. A quick check of the time showed it was only 9:13 and store hours are posted as open until 10:00 on google maps.Being turned away was really a blessing in disguise as we stumbled upon Carl’s Frozen Custard and were treated to a wonderful treat.Do yourself a favor and pass this place by it really isn’t all that by the looks of the place....
website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake :(
Carla Franks
website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake
Carla Franks
website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake :(
Amanda Black
i hate this location. no one pays attention to the customers who are right in front of them
Gina Holewa
The last couple times I went there I have had horrible service! I went inside and got a cake and a couple of quarts and brought them to the counter, im the only customer in there, 2 young girls behind the counter start talking about the ice cream being to icy then an older lady joins them and ALL 3 start working on their issue while I'm just standing within 3 ft of them with my frozen items just there waiting to be rung up. After being ignored for a while I finally asked nicely if someone could check me out, they looked at each other without saying anything and finally the girl with the 2 high ponytails pretty much rolls her eyes and I could keep going on and on about what happened next but OMgoodness how are they allowed to behave in that manner.
I recently visited Baskin Robins and had the pleasure of being served by Sky. Her exceptional customer service left a lasting impression on me.
From the moment I approached the counter, Sky greeted me with a warm smile and was incredibly attentive throughout my visit. She was friendly and personable.
What stood out most was Sky's genuine friendliness and enthusiasm. They made sure I felt welcome and valued as a customer. Their positive attitude and cheerful demeanor created a delightful atmosphere in the shop, making it a joy to place my order.
Overall, my visit to Baskin Robin's was enhanced significantly by Sky's outstanding service. Their professionalism and dedication to customer satisfaction are truly commendable. I left the shop with a smile on my face, thanks to their exceptional care and friendly demeanor.
I would highly recommend this location to anyone looking for delicious treats served with a side of excellent service, thanks in no small part to Sky They are a valuable asset to your team and exemplify what great customer service should be.
Thank you, Sky for making my visit on my daughters birthday such a memorable and enjoyable experience.
Atmosphere: 4
Food: 5
Service: 5
Combination Dunkin and Baskin Robbins. Nice outdoor seating area. Smaller selection of ice cream flavors but still several fun choices. No waffle cones. Customer service was outstanding.
Love baseball nut ice cream. Had a cone which was great on a 90 degree day. Store moved and remodeled so is much more open layout.
Staff is friendly, my 5 yo was very excited to get his Martian crown thing. Staff was very sweet to him. Ice cream was good. Will return.
It's actually located down the parking lot inside dunkin. Everyone there is super friendly and helpful.
Yummy and super nice staff‼️‼️‼️‼️
Went there around 730 pm, you can see it’s after school kids working which in my opinion is great for the kids, both dunkin kid and baskin kid were cleaning up and touching up while it was slow. The young man was very kind we got a mangonada but I wanted light sauce because I wasn’t sure how it would be and he yes sir and mam my husband and I and it was delish. I think things went great and was treated kindly and quickly. No issues from me
Went there around 730 pm, you can see it’s after school kids working which in my opinion is great for the kids, both dunkin kid and baskin kid were cleaning up and touching up while it was slow. The young man was very kind we got a mangonada but I wanted light sauce because I wasn’t sure how it would be and he yes sir and mam my husband and I and it was delish. I think things went great and was treated kindly and quickly. No issues from me
The little girl that works there that looks like she is a bad day is nothing but disrespectful and very rude!! Never recommend coming here! Arrived 25 minutes before they closed and the doors were already locked! Absolutely horrible!
Pulled in the parking lot a little after 9:00pm. The open sign was lit. As we walked to the door with another group of individuals a teen girl quickly ran to the door and told us all they were closed and promptly locked the door.Such wonderful customer service. A quick check of the time showed it was only 9:13 and store hours are posted as open until 10:00 on google maps.Being turned away was really a blessing in disguise as we stumbled upon Carl’s Frozen Custard and were treated to a wonderful treat.Do yourself a favor and pass this place by it really isn’t all that by the looks of the place....
Restaurantji Recommends
website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake :(
website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake
website says they close at 10pm, we show up at 8:58 to pick up a birthday cake and as we are getting out, a guy runs up and turns out the light and locks the door...we are right there...then doesn't answer the phone when we call...so much for my cake :(
i hate this location. no one pays attention to the customers who are right in front of them
The last couple times I went there I have had horrible service! I went inside and got a cake and a couple of quarts and brought them to the counter, im the only customer in there, 2 young girls behind the counter start talking about the ice cream being to icy then an older lady joins them and ALL 3 start working on their issue while I'm just standing within 3 ft of them with my frozen items just there waiting to be rung up. After being ignored for a while I finally asked nicely if someone could check me out, they looked at each other without saying anything and finally the girl with the 2 high ponytails pretty much rolls her eyes and I could keep going on and on about what happened next but OMgoodness how are they allowed to behave in that manner.
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