I placed a catering order to be ready at 11:30 AM, but it was not ready until 11:45. I spoke with a woman who appeared to be the manager (she was wearing gray) and informed her that the catering order was 15 minutes late. She did not apologize and simply responded, “Yes.”
No one offered an apology or acknowledgment for the delay, as if a 15-minute wait for a catering order is normal. I’m very disappointed with the attitude and the lack of customer service.
Atmosphere: 1
Service: 1
George Delgado
One of the best and efficient fast food restaurants I visit. Very consistent. Best sugar free lemonade around.
Atmosphere: 5
Food: 5
Service: 5
Leah Bicknell
Unfortunately, everytime I come to this chick-fil-a there’s always something wrong. Either there’s a wrong sized fry, or no sauce, or my drink is wrong. The Employees are so kind and so enthusiastic, yet I do not recommend coming to this location. just travel the few extra minutes to the one in the mall or the one on plank road. I stopped complaining on the app because i didn’t want to seem like i was committing any sort of chick-fil-a fraud LOL. But today was just my last straw. I expect this from like mcdonald’s but chick-fil-a is NORMALLY on point.
Atmosphere: 5
Food: 1
Service: 5
Russell
Sold me foul chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
Mike Fear
Given the location I find this place to be busy and hard to get the order always right. But when I go back they make it right.
Atmosphere: 3
Food: 3
Service: 5
ReJanae Barnes
They had hair all in my icecream then put the cold ice cream in a bag of hot food like there slow and didn’t give any sauce on both my orders
Atmosphere: 1
Food: 1
Service: 1
Kevin Brown Jr
Your order may
Food: 4
Ray Bruce
I went there and I got the breakfast bowl which I've gotten before.I got to combo I couldn't find my little baby piece of sausage in it bro , real chinese plus the iced tea was ninety percent ice , never go back
Employees were great, drive-through was fast, food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
J G
I hadn't eaten breakfast or lunch; people feeding tantrum makers, handing me bad deals and bills, dearth of support or fixes or what is necessary for fully functional growth. Perhaps needless to say, it was not a good day and I was not in a good mood. I needed a bit of food, kindness, and a moment of peace. All three things achieved here and some genuine gratitude for a few minutes before it was back to work. Thank goodness for good customer service and a healthy meal.
Kelly Richardson
Always yummy
Atmosphere: 5
Food: 5
Service: 5
Alaysha Kelley
Always great service, staff is friendly and willing to help fix a problem if one arises.
Atmosphere: 5
Food: 5
Service: 5
Shanita Sanford
I had the most amazing customer service experience at this Chik Fil A with the young gentleman, Aiden. He was so attentive to my family, we had a large order and we were a little complicated lol. He took his time with us and he had several little jokes along the way that gave us a nice smile and laugh. Run do not walk to this Chick-fil-A! The food was also fresh and tasty 😋 ✨
In and out
Atmosphere: 5
Food: 5
Service: 5
I placed a catering order to be ready at 11:30 AM, but it was not ready until 11:45. I spoke with a woman who appeared to be the manager (she was wearing gray) and informed her that the catering order was 15 minutes late. She did not apologize and simply responded, “Yes.”
No one offered an apology or acknowledgment for the delay, as if a 15-minute wait for a catering order is normal. I’m very disappointed with the attitude and the lack of customer service.
Atmosphere: 1
Service: 1
One of the best and efficient fast food restaurants I visit. Very consistent. Best sugar free lemonade around.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, everytime I come to this chick-fil-a there’s always something wrong. Either there’s a wrong sized fry, or no sauce, or my drink is wrong. The Employees are so kind and so enthusiastic, yet I do not recommend coming to this location. just travel the few extra minutes to the one in the mall or the one on plank road. I stopped complaining on the app because i didn’t want to seem like i was committing any sort of chick-fil-a fraud LOL. But today was just my last straw. I expect this from like mcdonald’s but chick-fil-a is NORMALLY on point.
Atmosphere: 5
Food: 1
Service: 5
Sold me foul chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
Given the location I find this place to be busy and hard to get the order always right. But when I go back they make it right.
Atmosphere: 3
Food: 3
Service: 5
They had hair all in my icecream then put the cold ice cream in a bag of hot food like there slow and didn’t give any sauce on both my orders
Atmosphere: 1
Food: 1
Service: 1
Your order may
Food: 4
I went there and I got the breakfast bowl which I've gotten before.I got to combo I couldn't find my little baby piece of sausage in it bro , real chinese plus the iced tea was ninety percent ice , never go back
Atmosphere: 3
Food: 2
Service: 3
Excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees were great, drive-through was fast, food was hot and delicious
Atmosphere: 5
Food: 5
Service: 5
I hadn't eaten breakfast or lunch; people feeding tantrum makers, handing me bad deals and bills, dearth of support or fixes or what is necessary for fully functional growth. Perhaps needless to say, it was not a good day and I was not in a good mood. I needed a bit of food, kindness, and a moment of peace. All three things achieved here and some genuine gratitude for a few minutes before it was back to work. Thank goodness for good customer service and a healthy meal.
Always yummy
Atmosphere: 5
Food: 5
Service: 5
Always great service, staff is friendly and willing to help fix a problem if one arises.
Atmosphere: 5
Food: 5
Service: 5
I had the most amazing customer service experience at this Chik Fil A with the young gentleman, Aiden. He was so attentive to my family, we had a large order and we were a little complicated lol. He took his time with us and he had several little jokes along the way that gave us a nice smile and laugh. Run do not walk to this Chick-fil-A! The food was also fresh and tasty 😋 ✨
Atmosphere: 5
Food: 5
Service: 5
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