So, food is great and service was great!! Those 2 are most important of anything to judge. HOWEVER, 49 defrees outside and felt , at best, 55 defrees inside....FREEZING !!!! Hard to enjoy the food whem it was so flipping cold in there !! Bizarre....
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Reg Hamburger
Jamal Harvey
This Cookout is between than the one on Route 3. That one has gone down hill
levi
This is one of the good ones (HIT)
Atmosphere: 5
Food: 5
Service: 5
Allie C
The jalapeño cheese fries were okay(ish) A small portion of french fries in the box with cheese sauce sparingly covering the fries. They didn't even bother to chop up the jalapeño...they just threw two jalapeños in the box of fries. It wasn't worth the price at all
Atmosphere: 3
Food: 2
Service: 3
Jenniffer Bell
Love me some cook out
Atmosphere: 5
Food: 5
Service: 4
Sharon Harper
Food was good BUT you get a lot less for higher prices 🥲
Atmosphere: 4
Food: 4
Service: 4
Kim Pack
This evening my husband & I dined at this location & I doubt we will return anytime soon. We waited for 20 mins. For our food & the worst part is that it is in the 30's outside & the restaurant had NO heat. I called the customer satisfaction number on the receipt & they offered nothing to compensate us just said they would have maintenance fix it. Poor customer service!
Steve Shingler
I really like this place.
Atmosphere: 5
Food: 5
Service: 5
Hymn
Hit or miss here
Sheri Scott
We've been to this particular location twice in the past two years and both times there was a hair in our food.
Always enjoy there food it's good quick and cheap how can you ever complain
Atmosphere: 3
Food: 4
Service: 4
Grey Batchelor
I usually go to this cookout when im craving I usually go to this cookout when I’m craving it. However, tonight around 8pm we went to get the biggest burger they offered in their $7 box deal with two sides of cheese curds. When i got home i discovered not only was there nothing on my burger i only had one small thin patty cut in half and placed on top of eachother. Tell your workers to stop smoking so much. Its getting annoying.
Atmosphere: 3
Food: 2
Service: 3
Mike Maleski
This place is awesome wish there were more of them around. If you never tried it highly recommended
Atmosphere: 5
Food: 5
Service: 5
Melissa Griffin
I am not the type to stop and make a review unless it is THAT UNBEARABLE. I couldn’t even rate the food because we couldn’t get past the ordering and how rude your associate was. It was my son’s birthday and he wanted cookout. We were waiting in line and then a woman opens up the second register so I was like awesome…it was not. We were better off waiting on the other lady. I had my son order first and she started off with a good ol no eye contact and having an annoyance by him wanting two quesadillas. I noticed immediately her energy was OFF with him and he was nervous because he also felt her energy. He politely told her what he wanted and just stared at us so I assumed she was ready for the next order…I told my oldest to tell her and she rudely snapped and said “ummm what does he want to drink!!!!!?” I should have walked out right at that point. I was still trying because I didn’t want to ruin my son’s day. My oldest is autistic and went to order his food and she yelled at him when he struggled on his toppings because of once again her energy. He was so nervous he couldn’t speak!!! Once again, I helped him and she seemed irritated with ME. She then got impatient and said “next order!!!” Referring to im not taking care of this guest anymore for no ABSOLUTELY reason!!!!! I walked right out pissed off. We had people behind us that I am sure she said It was but if she kept that attitude, they would see it in their orders. I didn’t see her name tag but this happened around 12:30-1ish on October 5th..African American younger girl. Honestly, I am angry and maybe she was having a bad day, but I have been in her shoes and have always been more kind to people on my bad days. That was unacceptable and I truly think yall need to speak to her and figure out what is going on because we didn’t do anything to her for her to act that way and it ruined my son’s birthday..something as simple as cookout. My kids were DISTRAUGHT and hurt by her. In a world so messed up, be kind. The end.
Btw..Cyn who left a review and I MUST HAVE had the same associate for perspective!
Atmosphere: 1
Food: 1
Service: 1
James Reprogel
Love this place. We need a couple in maryland. Best fast food in my opinion
So, food is great and service was great!! Those 2 are most important of anything to judge. HOWEVER, 49 defrees outside and felt , at best, 55 defrees inside....FREEZING !!!! Hard to enjoy the food whem it was so flipping cold in there !! Bizarre....
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Reg Hamburger
This Cookout is between than the one on Route 3. That one has gone down hill
This is one of the good ones (HIT)
Atmosphere: 5
Food: 5
Service: 5
The jalapeño cheese fries were okay(ish)
A small portion of french fries in the box with cheese sauce sparingly covering the fries. They didn't even bother to chop up the jalapeño...they just threw two jalapeños in the box of fries. It wasn't worth the price at all
Atmosphere: 3
Food: 2
Service: 3
Love me some cook out
Atmosphere: 5
Food: 5
Service: 4
Food was good BUT you get a lot less for higher prices 🥲
Atmosphere: 4
Food: 4
Service: 4
This evening my husband & I dined at this location & I doubt we will return anytime soon. We waited for 20 mins. For our food & the worst part is that it is in the 30's outside & the restaurant had NO heat. I called the customer satisfaction number on the receipt & they offered nothing to compensate us just said they would have maintenance fix it. Poor customer service!
I really like this place.
Atmosphere: 5
Food: 5
Service: 5
Hit or miss here
We've been to this particular location twice in the past two years and both times there was a hair in our food.
Restaurantji Recommends
Always enjoy there food it's good quick and cheap how can you ever complain
Atmosphere: 3
Food: 4
Service: 4
I usually go to this cookout when im craving I usually go to this cookout when I’m craving it. However, tonight around 8pm we went to get the biggest burger they offered in their $7 box deal with two sides of cheese curds. When i got home i discovered not only was there nothing on my burger i only had one small thin patty cut in half and placed on top of eachother. Tell your workers to stop smoking so much. Its getting annoying.
Atmosphere: 3
Food: 2
Service: 3
This place is awesome wish there were more of them around. If you never tried it highly recommended
Atmosphere: 5
Food: 5
Service: 5
I am not the type to stop and make a review unless it is THAT UNBEARABLE. I couldn’t even rate the food because we couldn’t get past the ordering and how rude your associate was. It was my son’s birthday and he wanted cookout. We were waiting in line and then a woman opens up the second register so I was like awesome…it was not. We were better off waiting on the other lady. I had my son order first and she started off with a good ol no eye contact and having an annoyance by him wanting two quesadillas. I noticed immediately her energy was OFF with him and he was nervous because he also felt her energy. He politely told her what he wanted and just stared at us so I assumed she was ready for the next order…I told my oldest to tell her and she rudely snapped and said “ummm what does he want to drink!!!!!?” I should have walked out right at that point. I was still trying because I didn’t want to ruin my son’s day. My oldest is autistic and went to order his food and she yelled at him when he struggled on his toppings because of once again her energy. He was so nervous he couldn’t speak!!! Once again, I helped him and she seemed irritated with ME. She then got impatient and said “next order!!!” Referring to im not taking care of this guest anymore for no ABSOLUTELY reason!!!!! I walked right out pissed off. We had people behind us that I am sure she said It was but if she kept that attitude, they would see it in their orders. I didn’t see her name tag but this happened around 12:30-1ish on October 5th..African American younger girl. Honestly, I am angry and maybe she was having a bad day, but I have been in her shoes and have always been more kind to people on my bad days. That was unacceptable and I truly think yall need to speak to her and figure out what is going on because we didn’t do anything to her for her to act that way and it ruined my son’s birthday..something as simple as cookout. My kids were DISTRAUGHT and hurt by her. In a world so messed up, be kind. The end.
Btw..Cyn who left a review and I MUST HAVE had the same associate for perspective!
Atmosphere: 1
Food: 1
Service: 1
Love this place. We need a couple in maryland. Best fast food in my opinion
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