It's hard to beat the value for money Cook Out offers. The food is great for the prices and you get plenty of options. As far as I can tell, they make your food when you order it so you're not getting garbage that's been sitting in a warmer for unknown intervals.
I've eaten here for years and never once had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Dawn Williams
Fast, friendly, great food. Shakes are amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Joseph Ryerson (Joey)
Probably the best place to go when you're up all night with friends! The food is cheap, the walk up window is nice, and they are always fast!
Atmosphere: 5
Food: 5
Service: 5
Coria RVA (DJ Coria)
One of the best locations
Atmosphere: 5
Food: 5
Service: 5
Tut Tripp
Love this lace! A+
Atmosphere: 5
Food: 5
Service: 5
HangingWithTheHillmanns
Quick, hot food and our large order was 100% correct!
Honestly, fast food places usually have terrible staff, but cook-out is the exception because the staff are so kind, patient and the service is quick. Thanks cook-out!
Atmosphere: 5
Food: 5
Service: 5
Song Wells
It is a regular fast food establishment. Decent prices. Burger was very small and fries were bland.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wrap
Justin Franc
This location has gone under a perfectly fine 4-5 star experience because of my last few orders. I go maybe 2-3 times a month since it is on my way home from work, so I have a pretty good understanding of this location’s quality over a solid 3 year period.
I spend my entire day being a normal human, but I’m borderline on the spectrum with my Cookout order. I always order the same thing every time: Big Double with ketchup, pickles, onions, lettuce; white cheddar cheese bites; cajun fries; and an Oreo shake. I always eat the bites, the fries, the shake, and then the burger in order.
Over the past few months, I noticed the servings of the fries and bites were getting smaller. Forgiveable, but notable. But the last two visits were so disappointing it is worth a scathing review.
Last time, there was little cajun seasoning on the fries, and I got maybe 4 cheese bites - which were cold. The burger was missing ketchup and the pickles.
This time, the sides were fine but I was given a blueberry shake. I didn’t discover this until I got home.
To be fair, I’m going to Cookout to eat fast food that is going to spike my cholesterol. If I wanted blueberries, I’d have them as a snack, not in a 600 calorie shake. I drove the 10 minutes back, dooming the rest of my order to getting cold. I simply ask for a replacement; they took my receipt, and I got my Oreo shake pretty fast. Great - water under the bridge, right? WRONG. It would have ended there, but I sit here typing this review on my couch. Alas, when I got home and got into the rest of my meal, a tear formed in my eye when I bit into a sad, cold burger. The burger didn’t have any ketchup on it.
I’m out of ketchup.
I don’t really care about the employees. I don’t blame any individual person. I worked in food service. It sucks, and they probably don’t get paid well. It’s just that this is such a consistent, obvious downgrade in service that either corporate or the managers stopped giving a hoot about the quality of the overall service. I don’t think I should have to sit in my car in front of the poor lady/gentleman at the window doing open heart surgery on my fast food to make sure I actually got what I ordered. It’s not fair to me, the cashier, the people behind me, or God.
Because of the 2.9 years of overall excellent cheap cheat-meal-food, I will give corporate a chance to make it right, but until then, this review stays up.
Atmosphere: 3
Food: 2
Service: 2
glen stidolph
The food was good and the price was right. I will be back. Think a reasonably priced five guys.
Love this place! Always crowded yet the food is always hot. haha Hopefully one day they'll open more locations within the surrounding area. Worth my 30 min drive though!
It's hard to beat the value for money Cook Out offers. The food is great for the prices and you get plenty of options. As far as I can tell, they make your food when you order it so you're not getting garbage that's been sitting in a warmer for unknown intervals.
I've eaten here for years and never once had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly, great food. Shakes are amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Probably the best place to go when you're up all night with friends! The food is cheap, the walk up window is nice, and they are always fast!
Atmosphere: 5
Food: 5
Service: 5
One of the best locations
Atmosphere: 5
Food: 5
Service: 5
Love this lace! A+
Atmosphere: 5
Food: 5
Service: 5
Quick, hot food and our large order was 100% correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Sandwich, Cheeseburger, Wrap, Cheese Bites, Chicken Quesadilla
Honestly, fast food places usually have terrible staff, but cook-out is the exception because the staff are so kind, patient and the service is quick. Thanks cook-out!
Atmosphere: 5
Food: 5
Service: 5
It is a regular fast food establishment. Decent prices.
Burger was very small and fries were bland.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wrap
This location has gone under a perfectly fine 4-5 star experience because of my last few orders. I go maybe 2-3 times a month since it is on my way home from work, so I have a pretty good understanding of this location’s quality over a solid 3 year period.
I spend my entire day being a normal human, but I’m borderline on the spectrum with my Cookout order. I always order the same thing every time: Big Double with ketchup, pickles, onions, lettuce; white cheddar cheese bites; cajun fries; and an Oreo shake. I always eat the bites, the fries, the shake, and then the burger in order.
Over the past few months, I noticed the servings of the fries and bites were getting smaller. Forgiveable, but notable. But the last two visits were so disappointing it is worth a scathing review.
Last time, there was little cajun seasoning on the fries, and I got maybe 4 cheese bites - which were cold. The burger was missing ketchup and the pickles.
This time, the sides were fine but I was given a blueberry shake. I didn’t discover this until I got home.
To be fair, I’m going to Cookout to eat fast food that is going to spike my cholesterol. If I wanted blueberries, I’d have them as a snack, not in a 600 calorie shake. I drove the 10 minutes back, dooming the rest of my order to getting cold. I simply ask for a replacement; they took my receipt, and I got my Oreo shake pretty fast. Great - water under the bridge, right? WRONG. It would have ended there, but I sit here typing this review on my couch. Alas, when I got home and got into the rest of my meal, a tear formed in my eye when I bit into a sad, cold burger. The burger didn’t have any ketchup on it.
I’m out of ketchup.
I don’t really care about the employees. I don’t blame any individual person. I worked in food service. It sucks, and they probably don’t get paid well. It’s just that this is such a consistent, obvious downgrade in service that either corporate or the managers stopped giving a hoot about the quality of the overall service. I don’t think I should have to sit in my car in front of the poor lady/gentleman at the window doing open heart surgery on my fast food to make sure I actually got what I ordered. It’s not fair to me, the cashier, the people behind me, or God.
Because of the 2.9 years of overall excellent cheap cheat-meal-food, I will give corporate a chance to make it right, but until then, this review stays up.
Atmosphere: 3
Food: 2
Service: 2
The food was good and the price was right. I will be back.
Think a reasonably priced five guys.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Infinitely better than McDonald's
Atmosphere: 3
Food: 5
Service: 5
Love this place! Always crowded yet the food is always hot. haha Hopefully one day they'll open more locations within the surrounding area. Worth my 30 min drive though!
Atmosphere: 5
Food: 5
Service: 5
Fresh, fast and delicious! Service is great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, BBQ, Cheese Bites, BBQ Sandwich
Good food & service!!
Atmosphere: 5
Food: 5
Service: 5
Room could get loud with the chairs they use. Failed to make order correctly. Requested no bun with lettuce wrap. Came with bun.
Atmosphere: 4
Food: 4
Service: 4
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