They moved and the new location is awesome! The location used to be in the strip mall itself and they just relocated about a month ago to a brand new site right outside the Best Western. The new location is such an improvement. They now have a drive through, a huge seating area with couches out front, tons of indoor seating with outlets, the store is really bright now, clean bathrooms too.This a Dunkin/Baskin mix. The staff are usually younger but never had any problems. Usually super friendly and fast. Great selection of donuts and drinks. They have either self service check outs or you can order with staff. Love the new spot. Excited to see what's going next door.Vegetarian options: Bagels, donuts, ice cream.
Lily
Great dunkin. Mobile orders are always ready on time. If you order in the store and they are busy there may be a wait, but that is understandable.Vegetarian options: Avocado toast, hashbrowns, and many custom drinks are available. Non dairy milks include oat, almond, and coconut
jessica maria
Customer service is great. Summer is so sweet and helpful!
Eddie Hoss
No customer service skills at all. Too busy chatting with a ‘regular customer’ to bother with anyone that walks in and just stands. Four employees and not a single one offered help until I asked about my mobile order. When I got to the car the order wasn’t correct either. Be better guys.
Maureen Brown-Petracca
While the donut I got was okay, the coffee was not up to the usual Dunkin standard and I ended up dumping my coffee out when I got home. There were several other customers there and there seemed to be a great deal of confusion about who ordered what and making it according to the order. I hope they were just having a off day because they seemed to be training a new person.
Regina Upshaw
The 3 young ladies were very sweet and nice as that was my first time there as I just moved to Fredericksburg now 3 months ago.
Marisa Jaworski
We stopped on our way home a to Connecticut at 5:30am and what a pleasant group, all so nice, food was great!!! Thanks for a great start to our Sunday ♥️ Highly Recommend
Luna Kavlick
Went to get a some donuts with a friend a couple weeks ago and two weeks later I am still making a point to leave Lexie a great review. She was super duper kind and friendly and made our day that much better! Thank you bunches and we will totally be back
AZYRA IZEL
Way too slow and it wasn't crowded ,absolutely ridiculous, left to go to a different location
Tameka Hogan
I went in today and Darla the manager took care of me i I identified a issue previously and I mentioned who I was and when I placed my order she went above and beyond thank you so much for being a great managerI appreciate the Awesome customer service today! Huge difference!
Will no longer go to this place. If they're not doing mobile orders and drive thru only, they're machines are down and can only take cash. Went 3 mornings in a row and got 1 coffee. Terrible place!
Justine Aycott
Awful service, awful donut, awful iced chai latte. Tossed my items after one bite and sip. Employees using profanity gossiping about management. Won’t be back and won’t encourage friends or family to go to this location. Clean it up Dunkin.
Ekaterina Lobanova
Love stopping here for ice cream or donuts! Baristas are always very friendly and pleasant, food is fresh and coffee made just right!
Cassie H
Was making a trip back home and they were nice enough to let me, and my party, come in right before closing.
They moved and the new location is awesome! The location used to be in the strip mall itself and they just relocated about a month ago to a brand new site right outside the Best Western. The new location is such an improvement. They now have a drive through, a huge seating area with couches out front, tons of indoor seating with outlets, the store is really bright now, clean bathrooms too.This a Dunkin/Baskin mix. The staff are usually younger but never had any problems. Usually super friendly and fast. Great selection of donuts and drinks. They have either self service check outs or you can order with staff. Love the new spot. Excited to see what's going next door.Vegetarian options: Bagels, donuts, ice cream.
Great dunkin. Mobile orders are always ready on time. If you order in the store and they are busy there may be a wait, but that is understandable.Vegetarian options: Avocado toast, hashbrowns, and many custom drinks are available. Non dairy milks include oat, almond, and coconut
Customer service is great. Summer is so sweet and helpful!
No customer service skills at all. Too busy chatting with a ‘regular customer’ to bother with anyone that walks in and just stands. Four employees and not a single one offered help until I asked about my mobile order. When I got to the car the order wasn’t correct either. Be better guys.
While the donut I got was okay, the coffee was not up to the usual Dunkin standard and I ended up dumping my coffee out when I got home. There were several other customers there and there seemed to be a great deal of confusion about who ordered what and making it according to the order. I hope they were just having a off day because they seemed to be training a new person.
The 3 young ladies were very sweet and nice as that was my first time there as I just moved to Fredericksburg now 3 months ago.
We stopped on our way home a to Connecticut at 5:30am and what a pleasant group, all so nice, food was great!!! Thanks for a great start to our Sunday ♥️ Highly Recommend
Went to get a some donuts with a friend a couple weeks ago and two weeks later I am still making a point to leave Lexie a great review. She was super duper kind and friendly and made our day that much better! Thank you bunches and we will totally be back
Way too slow and it wasn't crowded ,absolutely ridiculous, left to go to a different location
I went in today and Darla the manager took care of me i I identified a issue previously and I mentioned who I was and when I placed my order she went above and beyond thank you so much for being a great managerI appreciate the Awesome customer service today! Huge difference!
Restaurantji Recommends
Will no longer go to this place. If they're not doing mobile orders and drive thru only, they're machines are down and can only take cash. Went 3 mornings in a row and got 1 coffee. Terrible place!
Awful service, awful donut, awful iced chai latte. Tossed my items after one bite and sip. Employees using profanity gossiping about management. Won’t be back and won’t encourage friends or family to go to this location. Clean it up Dunkin.
Love stopping here for ice cream or donuts! Baristas are always very friendly and pleasant, food is fresh and coffee made just right!
Was making a trip back home and they were nice enough to let me, and my party, come in right before closing.
Great selection of Baskin Robbins ice cream