They never stir the coffee so the French vanilla syrup is at the top and taste like syrup
Atmosphere: 3
Food: 3
Service: 3
G K
Took 20 minutes for two wake up wraps. Caused us to be late and somehow they still screwed up the order. Unworthy of the Dunkin name.
Atmosphere: 1
Food: 1
Service: 1
Annette Oates
The worst I have ever had to deal with. Been coming to that location for the last 3 yrs had to wait 20 plus min at window for a drink. Had cars behind me honking.
Atmosphere: 1
Service: 1
malcolm wayne
Ordered two refreshers, the person taking the order got my order wrong after having to repeat my order. Then the person making my refresher made them with water instead of green tea. Since when do they use water and I asked for green tea. If you have no pride in your work and don’t like your job maybe you should not work there
Food: 1
Service: 1
Tina Glass
This location is THE WORST. Do yourself a blessing and go anywhere else Messing up your order is an actual goal for them How do you make a iced mocha coffee taste like the dragonfruit refresher?
Atmosphere: 1
Food: 1
Service: 1
Theo G
Went in today to pick up a mobile order ended up getting a dragon, fruit refresher, and a ice coffee and a few food items the dragon fruit refresher was fine same with the food the iced coffee had dragon fruit refresher mixed in with coffee. I don’t even understand how that happened.
Atmosphere: 4
Food: 1
Service: 4
Kieara Harvey
Waiting 20 minutes in the drive thru line that I couldn’t get out of, for a drink that tastes awful. No apology for the wait either. Playing music, and lots of giggling inside. I would leave 0 stars if I could.
Service: 1
Chad Fones
The young man at the counter is awesome. He verifies the order and is very kind... now the past 3 out of 4 times they have mixed up the protein on my and my fiancée's sandwich. We switch... no big deal... but they were playing music with curse words. They don't seem very approachable to fix mistakes made. Not a huge fan of this location but it isn't my favorite.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Hash Browns, Bacon Egg and Cheese
elisebeth strayer
The BEST dunkin! I love coming here. Staff is always happy and full of customer service. You never leave without a smile ❤️
Atmosphere: 5
Food: 5
Service: 5
karen deroma
Loud and unprofessional at the take out windowBlasting musicAnd not paying attention to the food on the grillSending burnt food out to customers is absolutely bad judgement
I wrote this original review two years ago and since then this restaurant has completely gone downhill, I'm advising it. Every time I order something the order is wrong and all the food is burned. Just go to a different location. It's worth a ten minute drive. Is the one on route three is excellent.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Elmer Merryman
The breakfast wraps were MUCH to be desired....the chicken egg was a horrible conglomerate of egg and chicken that was horrible..the chorizo and egg was slightly better you could identify egg and sausage but BUT A RIP OFF FOR VALUE FOR PRICE...AWFUL !! DISAPPOINTED AT BEST..AT $11.11 FOR 2.....
Atmosphere: 3
Food: 2
Service: 4
Mike Fear
This place feels like it is in a complete meltdown every time I go. Constant cussing in the back and front. Lots of disorganization, the workers seemed so stressed out and tired of being here. New management definitely needs to take over this place..
Atmosphere: 1
Food: 2
Service: 1
Jason Partridge
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Rahela Lee
My husband & I went there for a quick bite around 9:30 in the morning (2/17/24) About 15 minutes after we receive our food we witnessed the manager on duty with blonde hair & glasses was being extremely nasty to her employees. I understand mistakes happen here & there, but the way this manager handled the situation was unprofessional & uncalled for. She shouldn’t be scolding them out in the open where customers can hear & see them. Instead, she needs to pull them aside in private with a gentle approach if there are errors. Please remain calm & treat your employees with respect!
They never stir the coffee so the French vanilla syrup is at the top and taste like syrup
Atmosphere: 3
Food: 3
Service: 3
Took 20 minutes for two wake up wraps. Caused us to be late and somehow they still screwed up the order. Unworthy of the Dunkin name.
Atmosphere: 1
Food: 1
Service: 1
The worst I have ever had to deal with. Been coming to that location for the last 3 yrs had to wait 20 plus min at window for a drink. Had cars behind me honking.
Atmosphere: 1
Service: 1
Ordered two refreshers, the person taking the order got my order wrong after having to repeat my order. Then the person making my refresher made them with water instead of green tea.
Since when do they use water and I asked for green tea.
If you have no pride in your work and don’t like your job maybe you should not work there
Food: 1
Service: 1
This location is THE WORST. Do yourself a blessing and go anywhere else
Messing up your order is an actual goal for them
How do you make a iced mocha coffee taste like the dragonfruit refresher?
Atmosphere: 1
Food: 1
Service: 1
Went in today to pick up a mobile order ended up getting a dragon, fruit refresher, and a ice coffee and a few food items the dragon fruit refresher was fine same with the food the iced coffee had dragon fruit refresher mixed in with coffee. I don’t even understand how that happened.
Atmosphere: 4
Food: 1
Service: 4
Waiting 20 minutes in the drive thru line that I couldn’t get out of, for a drink that tastes awful. No apology for the wait either. Playing music, and lots of giggling inside. I would leave 0 stars if I could.
Service: 1
The young man at the counter is awesome. He verifies the order and is very kind... now the past 3 out of 4 times they have mixed up the protein on my and my fiancée's sandwich. We switch... no big deal... but they were playing music with curse words. They don't seem very approachable to fix mistakes made. Not a huge fan of this location but it isn't my favorite.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Hash Browns, Bacon Egg and Cheese
The BEST dunkin! I love coming here. Staff is always happy and full of customer service. You never leave without a smile ❤️
Atmosphere: 5
Food: 5
Service: 5
Loud and unprofessional at the take out windowBlasting musicAnd not paying attention to the food on the grillSending burnt food out to customers is absolutely bad judgement
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
I wrote this original review two years ago and since then this restaurant has completely gone downhill, I'm advising it. Every time I order something the order is wrong and all the food is burned. Just go to a different location. It's worth a ten minute drive. Is the one on route three is excellent.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
The breakfast wraps were MUCH to be desired....the chicken egg was a horrible conglomerate of egg and chicken that was horrible..the chorizo and egg was slightly better you could identify egg and sausage but BUT A RIP OFF FOR VALUE FOR PRICE...AWFUL !! DISAPPOINTED AT BEST..AT $11.11 FOR 2.....
Atmosphere: 3
Food: 2
Service: 4
This place feels like it is in a complete meltdown every time I go. Constant cussing in the back and front. Lots of disorganization, the workers seemed so stressed out and tired of being here. New management definitely needs to take over this place..
Atmosphere: 1
Food: 2
Service: 1
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
My husband & I went there for a quick bite around 9:30 in the morning (2/17/24) About 15 minutes after we receive our food we witnessed the manager on duty with blonde hair & glasses was being extremely nasty to her employees. I understand mistakes happen here & there, but the way this manager handled the situation was unprofessional & uncalled for. She shouldn’t be scolding them out in the open where customers can hear & see them. Instead, she needs to pull them aside in private with a gentle approach if there are errors. Please remain calm & treat your employees with respect!
Atmosphere: 2
Food: 5
Service: 2
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