It was an ok experience my mom wanted avo toast she goes to Panera all the time in Maryland for some reason they gave her a big deal about swapping a diff bread. They do this at every other Panera yet it was such a big deal here! I see why it was empty
Tee
Food at Fredericksburg Patriot Hwy location continues to worsen...i.e. spread mayo all over two Ciabatta Steak subs, check off list completed yet items are still missing, messy food...and never busy enough to be so careless...
TAMMY PALLONE
Came in late and they still had a selection of breads and treats. Thank you. Staff were super sweet and helpful.
Epitaph72
Nice and cozy place for family and friends
Katherine MG
The manager there The manager is rude and not at all friendly to us customers. I asked for his name and he covered
christine Brooks
My tuna sandwich was not toasted as the description says. The ends of the bread were so hard I couldn't even pull it apart. I got chicken noodle soup and for $11 it looks a cup of soup. I will not waste my money here and it was awful
Joe G.
Ordered at drive thru. Soup and sandwiches were good. Kitchen sink cookies are the best! Apple that came with the meal was bad.
Timothy Blain
Chocolate croissant was dry. Single bagel took 15 minutes to show up.
James Cullison
Portions are shrinking more all the time!
Graham saunders
Over priced with few options now. Why do u only have 2 flavors of cream cheese?
My husband, my mom, and I went to this Panera for the first time and was met with a such a rude manger. We ordered chicken bacon ranch sandwich but my husband had no modifications and I did- I wanted mayo instead of ranch. They made a mistake and put it on the wrong plate, but with the correct side items (we had different sides). We went to the cashier and told them about the mistake.
The cashier was lovely, it was the manager that had an attitude. We were nice and told them we didn’t want a refund we just wanted it remade. She said she would let her manager know, so we sat down and waited. The manager comes out with such an attitude!! We just wanted our sandwiches to be done right and she made it seem like it was our fault, but still left to go get the order remade.
Though after about 15 minutes we went back up the nice cashier and asked about the order and she said she would go check as the manager was supposed to be making it. Then here comes the manager again with an attitude and says “we make 80 sandwiches a day” I never belittled her work, we just wanted our sandwiches to be made correctly!
Kristen S
Disappointed that they weren't careful giving me the correct order, when I noted that I was allergic to wheat. They gave me a baguette instead of the chips I ordered. It was on my plate that was touching the napkins and silverware so had to switch everything out, which they did without complaint. My hubby and I both ordered the green goddess chicken Cobb salad. His had 2 halves of boiled egg but mine only had a very small half piece. We also both only had 1 little 1 inch (or less) piece of avocado in the entire salad. Nothing like the picture showed. It was a large (mostly lettuce) salad but what I did get, tasted good. My daughter had the Greek yogurt parfait and it was watery and super tiny. Hubby said the baguette was so hard he could barely pull it apart. Haven't been here in 5+ years but definitely was not the same quality as it used to be. The tables were dirty too and no one came around to clean any of them while we were there, despite it not being busy at all.
Michelle Dewald
The service from Emma was fantastic and new cheese steak subs are very tasty
Atmosphere: 4
Food: 4
Service: 5
Tahliyah
I sat and waited 20 minutes for a “delayed order” just to be told they were out of my order when I got to the drive thru. Don’t typically come to Panera and definitely will not return to this location nor will I ever use the app again. Don’t charge people for items you don’t have.
It was an ok experience my mom wanted avo toast she goes to Panera all the time in Maryland for some reason they gave her a big deal about swapping a diff bread. They do this at every other Panera yet it was such a big deal here! I see why it was empty
Food at Fredericksburg Patriot Hwy location continues to worsen...i.e. spread mayo all over two Ciabatta Steak subs, check off list completed yet items are still missing, messy food...and never busy enough to be so careless...
Came in late and they still had a selection of breads and treats. Thank you. Staff were super sweet and helpful.
Nice and cozy place for family and friends
The manager there The manager is rude and not at all friendly to us customers.
I asked for his name and he covered
My tuna sandwich was not toasted as the description says. The ends of the bread were so hard I couldn't even pull it apart. I got chicken noodle soup and for $11 it looks a cup of soup. I will not waste my money here and it was awful
Ordered at drive thru.
Soup and sandwiches were good.
Kitchen sink cookies are the best!
Apple that came with the meal was bad.
Chocolate croissant was dry. Single bagel took 15 minutes to show up.
Portions are shrinking more all the time!
Over priced with few options now. Why do u only have 2 flavors of cream cheese?
Restaurantji Recommends
Used take out. Didn’t dine in
My husband, my mom, and I went to this Panera for the first time and was met with a such a rude manger. We ordered chicken bacon ranch sandwich but my husband had no modifications and I did- I wanted mayo instead of ranch. They made a mistake and put it on the wrong plate, but with the correct side items (we had different sides). We went to the cashier and told them about the mistake.
The cashier was lovely, it was the manager that had an attitude. We were nice and told them we didn’t want a refund we just wanted it remade. She said she would let her manager know, so we sat down and waited. The manager comes out with such an attitude!! We just wanted our sandwiches to be done right and she made it seem like it was our fault, but still left to go get the order remade.
Though after about 15 minutes we went back up the nice cashier and asked about the order and she said she would go check as the manager was supposed to be making it. Then here comes the manager again with an attitude and says “we make 80 sandwiches a day” I never belittled her work, we just wanted our sandwiches to be made correctly!
Disappointed that they weren't careful giving me the correct order, when I noted that I was allergic to wheat. They gave me a baguette instead of the chips I ordered. It was on my plate that was touching the napkins and silverware so had to switch everything out, which they did without complaint. My hubby and I both ordered the green goddess chicken Cobb salad. His had 2 halves of boiled egg but mine only had a very small half piece. We also both only had 1 little 1 inch (or less) piece of avocado in the entire salad. Nothing like the picture showed. It was a large (mostly lettuce) salad but what I did get, tasted good. My daughter had the Greek yogurt parfait and it was watery and super tiny. Hubby said the baguette was so hard he could barely pull it apart. Haven't been here in 5+ years but definitely was not the same quality as it used to be. The tables were dirty too and no one came around to clean any of them while we were there, despite it not being busy at all.
The service from Emma was fantastic and new cheese steak subs are very tasty
Atmosphere: 4
Food: 4
Service: 5
I sat and waited 20 minutes for a “delayed order” just to be told they were out of my order when I got to the drive thru. Don’t typically come to Panera and definitely will not return to this location nor will I ever use the app again. Don’t charge people for items you don’t have.
Atmosphere: 1
Service: 1
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