Will never return!! Dry pizza!!! Hard cheese and bread!!!! No sauce at all!!! spent 35$ for shitty pizza!!! Shitty customer service!!!! they have no customer service whatsoever!!!! Ignore u when u eat inside!!! Still can't get it right if u take it out!! Always rude and disrespectful to customers!!! Don't go there if u want good pizza dominos will do better!!!!! The white women and men in there are rude as hell!!! Patriot hwy pizza hut sucks!!! Maybe the one by the college can do better!!! Never go here if y'all want respect and customer service properly when they mess up!!! Btw this is not the first time!!! Same crew different problems!!! Fire this crew get a new one maybe they can do customers correctly and make pizza with sauce!!! And my dogs didn't even want the pizza they wouldn't remake for customer satisfaction!!! So that speaks for itself not even an animal would eat the dry pizza... sad really!!! Keep loosing money til y'all replace employees!!! 😔 1 yr later still no return... And the one by Mary Washington college is definitely nicer and employees make the food correct!!!
Atmosphere: 1
Food: 1
Service: 1
Tiffany
I just called this location to ask a question and order a pizza, and it appeared they picked up the phone FIVE TIMES and hung up, ALLLLLLL FIVE TIMES. I'm not sure why, but okay, I guess.
Door Dash delivered me the wrong order, tried calling the store never got through. Rings for 5 mins then a busy signal tried calling and getting transferred same thing. Had to order more food from somewhere else. Ridiculous
Food: 1
Service: 1
ribeachsue
Pizza Hut is always good
Atmosphere: 5
Food: 5
Service: 5
Michael Ruiz
Ordered again today for delivery. One of the Pizzas was burnt. One of the pastas barely has anything in it. Food seemed like it was there a while before it was delivered.
The last time we ordered, it took and hour after we were notified that pizza was out for delivery. Then, our pizza was lukewarm and it was wrong. We called the store and the manager could care less. This was the third time this has happened from this store. We are not ordering from this store anymore and do not recommend an order for delivery.
Food: 1
Service: 1
April Sandler
Yet again I had food delivered, didn't get all of my items, was offered a refund instead of bringing me the missing items, and then didn't get the refund. I had no idea that my items were being delivered by DoorDash, or else I wouldn't have ordered at all. I'm done. All told, I paid an additional $15.00 above my bill for delivery fee and a tip to the driver, I didn't get everything I ordered, and I didn't get a refund. Order from a mom and pop that is grateful for your business. The food will taste better anyway.
Food: 1
Service: 1
Ashish Patel
Server was fantastic. Miss going to Pizza hits locally.
Atmosphere: 5
Food: 5
Service: 5
hafeez khan
I wish I could give them zero stars. The manager here in this pizza store is very rude. She doesn't know how to serve customers. I emailed to you but did not get a reply back. Can you reply to my email with what action you took? Thanks
Atmosphere: 1
Food: 1
Service: 1
Matthew Boutchyard
I give the food a 3 star. Ordered pick up last night and got garlic parm boneless wings. The wings were drowning in sauce well I shook them up in the container then poured the remaining oil out. The wings tasted good however it wasn’t that enjoyable with the amount of oil it was covered in. I ended up with a really bad stomach ache afterwards and into the next day (today) I wouldn’t recommend getting the garlic parm wings. The pizza was okay.
Easily the worst pizza hut i have ever been to. It should be shut down!
Atmosphere: 1
Food: 1
Service: 1
Jonathan Madison
Great Deal that fed 6 of us.. All for Under $25.00!! My Grandmother isn't able to get around as much, so we brought the fun to her.. Thanks for all the hardwork and I look forward to our next trip to the Hut!!
Recommended dishes: Personal Pan Pizza, Stuffed Crust Meat Lovers
B Kendrick
Waited for 30+ min to pick up my order which had been ready but was stuck behind 2 workers trying to figure something out on their register, mind you they never opened the second register. Also could see into the kitchen where workers just dont use gloves for some reason. After receiving my food cashier gave that unwelcoming feeling im not sure how to describe but yea
Atmosphere: 2
Service: 1
Athena Colõn
I didn't want to give a star at all they were rude I am a doordasher and waited for my deliveries for over 20mins. Crystal and another woman threatened me from behind the counter.
Will never return!! Dry pizza!!! Hard cheese and bread!!!! No sauce at all!!! spent 35$ for shitty pizza!!! Shitty customer service!!!! they have no customer service whatsoever!!!! Ignore u when u eat inside!!! Still can't get it right if u take it out!! Always rude and disrespectful to customers!!! Don't go there if u want good pizza dominos will do better!!!!! The white women and men in there are rude as hell!!! Patriot hwy pizza hut sucks!!! Maybe the one by the college can do better!!! Never go here if y'all want respect and customer service properly when they mess up!!! Btw this is not the first time!!! Same crew different problems!!! Fire this crew get a new one maybe they can do customers correctly and make pizza with sauce!!! And my dogs didn't even want the pizza they wouldn't remake for customer satisfaction!!! So that speaks for itself not even an animal would eat the dry pizza... sad really!!! Keep loosing money til y'all replace employees!!! 😔
1 yr later still no return... And the one by Mary Washington college is definitely nicer and employees make the food correct!!!
Atmosphere: 1
Food: 1
Service: 1
I just called this location to ask a question and order a pizza, and it appeared they picked up the phone FIVE TIMES and hung up, ALLLLLLL FIVE TIMES. I'm not sure why, but okay, I guess.
Ordered pizza for my family, the cheese tastes like plastic, and the crust was like cake. If you want pizza don't get it from here, get it from Sam's pizza or the courthouse café, they have so much better pizza.
Food: 1
Door Dash delivered me the wrong order, tried calling the store never got through. Rings for 5 mins then a busy signal tried calling and getting transferred same thing. Had to order more food from somewhere else. Ridiculous
Food: 1
Service: 1
Pizza Hut is always good
Atmosphere: 5
Food: 5
Service: 5
Ordered again today for delivery. One of the Pizzas was burnt. One of the pastas barely has anything in it. Food seemed like it was there a while before it was delivered.
The last time we ordered, it took and hour after we were notified that pizza was out for delivery. Then, our pizza was lukewarm and it was wrong. We called the store and the manager could care less. This was the third time this has happened from this store. We are not ordering from this store anymore and do not recommend an order for delivery.
Food: 1
Service: 1
Yet again I had food delivered, didn't get all of my items, was offered a refund instead of bringing me the missing items, and then didn't get the refund. I had no idea that my items were being delivered by DoorDash, or else I wouldn't have ordered at all. I'm done. All told, I paid an additional $15.00 above my bill for delivery fee and a tip to the driver, I didn't get everything I ordered, and I didn't get a refund. Order from a mom and pop that is grateful for your business. The food will taste better anyway.
Food: 1
Service: 1
Server was fantastic. Miss going to Pizza hits locally.
Atmosphere: 5
Food: 5
Service: 5
I wish I could give them zero stars. The manager here in this pizza store is very rude. She doesn't know how to serve customers.
I emailed to you but did not get a reply back. Can you reply to my email with what action you took? Thanks
Atmosphere: 1
Food: 1
Service: 1
I give the food a 3 star. Ordered pick up last night and got garlic parm boneless wings. The wings were drowning in sauce well I shook them up in the container then poured the remaining oil out. The wings tasted good however it wasn’t that enjoyable with the amount of oil it was covered in. I ended up with a really bad stomach ache afterwards and into the next day (today) I wouldn’t recommend getting the garlic parm wings. The pizza was okay.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Easily the worst pizza hut i have ever been to. It should be shut down!
Atmosphere: 1
Food: 1
Service: 1
Great Deal that fed 6 of us.. All for Under $25.00!! My Grandmother isn't able to get around as much, so we brought the fun to her.. Thanks for all the hardwork and I look forward to our next trip to the Hut!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Boneless Wings
Pizza Hut pizza is always amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza, Stuffed Crust Meat Lovers
Waited for 30+ min to pick up my order which had been ready but was stuck behind 2 workers trying to figure something out on their register, mind you they never opened the second register. Also could see into the kitchen where workers just dont use gloves for some reason. After receiving my food cashier gave that unwelcoming feeling im not sure how to describe but yea
Atmosphere: 2
Service: 1
I didn't want to give a star at all they were rude I am a doordasher and waited for my deliveries for over 20mins. Crystal and another woman threatened me from behind the counter.
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