Starbucks
The Shoppes at Fredericksburg Marketplac, 9907 Southpoint Pkwy, Fredericksburg
(540) 898-9243
Recent Reviews
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UPDATE: 11.29.25 Starbucks in this area have very poorly trained staff. I asked for No Foam not only did they give me foam they didn't fill the cup up, these drinks cost to much not to fill them all the way.
Very, very, very, very slow service here.
5.8.22 There is a girl who wears overalls and a beanie everyday she makes the worst drinks. She needs to learn to knock the foam down off of the steamed milk before she pours it into the drink once the foam settles you only get half a drink. She is pouring in the foam and not the steamed milk.
Atmosphere: 1
Food: 1
Service: 1
Consistent quality take out at any location
On 11/13 around noon, I visited Starbucks and ordered a coffee and a cookie from Holly. When I paid using the Starbucks app, I noticed it was Reusable Holiday Red Cup Day. I asked Holly if they had the cups in stock, and she said, “We do, but you need to purchase a holiday beverage.” I responded, “Great! Can I order one with you?” She replied, “No, you’ll need to come back around and place a new order I have cars behind you.”
There was only one car behind me and one placing an order at the speaker. While I understand the importance of keeping the line moving, asking me to drive around again instead of simply adding a holiday drink to my order felt like poor customer service.
Service: 1
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Picked up an online order today at this location. The staff were friendly, and the service was prompt.
Atmosphere: 5
Service: 5
Perfect coffee. Doesn't happen often!.
Atmosphere: 5
Food: 5
Service: 5
Got my coffee right and tasty.
Atmosphere: 4
Food: 4
Service: 4
I came to this location this morning and ordered a Grande Iced Pumpkin Cream Chai and nothing else. When I get to the window I saw that the total was $14.42 and told them that’s not my order because normally the drink is around $6. I get it all the time. One of the employees at the window kept insisting that it was my order even though I kept reassuring them that it wasn’t.
They closed the window and had me sitting there for close to ten minutes. Then they still charged me for my drink after all of that. You all need to own your mistakes because it was clear that one of you forgot to ring someone up and ended up charging me by accident. I had no reason to lie about what I ordered. As a manager I would’ve never charged someone for their drink after all of that!
A great Starbucks! Great service, clean, friendly staff..
Atmosphere: 5
Food: 5
Service: 5
Great place I really recommend trying the iced chai latte with a few pumps of raspberry syrup! 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
As a Starbucks partner from a different state I was very impressed with the kindness of the baristas, the cleanliness of the store, and the quality and speed of the drinks. Thank you for making me feel at home!
Atmosphere: 5
Food: 5
Service: 5
Very clean. Friendly service
Atmosphere: 5
Food: 5
Service: 5
Best Chia latte
Atmosphere: 5
Food: 5
Service: 5
She is not happy today! We forgot to say something at the drivethrue and she was not happy at the counter! Put a smile on your face please! We are a very customers!!
Atmosphere: 1
Food: 5
Service: 1
They have the best ice for their cold drinks. The renovation added really nice tiles. The baristas are lovely!
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