I had ordered online from their website and since they were busy they had doordash deliver it. Well. Doordash didn't contact me or knock on my door. They just set it on the floor and it probably sat there for about a half hour before I realized it was there and it was cold and nasty. Well I called the store and the person on the phone had the manager call me back immediately. She was a very nice lady and she went above and beyond and had my order remade and delivered to me by an in-house delivery driver. It got here fast. It was steaming hot and I was thoroughly happy with my order I appreciate the great customer service will definitely be ordering again
Atmosphere: 5
Food: 5
Service: 5
Benjamin Foster
The order was delivered over 60 minutes past the delivery time. The only update was that the driver was on his way… 1.4 miles.
The coup de gras… cold food.
Thanks for nothing!
Atmosphere: 1
Food: 1
Service: 1
Jose Mortensen
Food and service was great at this location. Pizza crust was absolutely the best one I have had so far. Spaghetti and pizza was good. Calamari was ok but pricey at $11
Atmosphere: 5
Food: 5
Service: 5
Леся Кравчук
I recommend this beautiful place, very tasty ❤️❤️❤️
Gen. James Bond
Their pizza was okay.
RoseAnn Cutler
After traveling 500 miles today...exhausted. What a nice surprise...called for take out. Rebecca took my order...so nice. Quick delivery. Pizza was EXCELLENT!!!and good and hot when delivered. Thank you...high point of our day.
Food: 5
Service: 5
Xiomara Cano
I never been here I was in the area. I had place the order at the wrong location.They explained to me how many stores they have around the area. They even helped me to cancel the order at the other store. They took my order right away. Great customer service. You can definitely tell they work as a team and willing to go beyond to make a customer experience pleasant.
Atmosphere: 5
Food: 5
Service: 5
Danielle Ripoll
We placed an order for delivery and the food was delicious! Our delivery-person (Chad?Chet?) was awesome and did everything he could to make sure we got our order.
I am originally from up in Falls Church. Both are good but Falls Church is better.
Atmosphere: 1
Food: 3
Service: 1
Summer Slack
Great service
Atmosphere: 5
Food: 5
Service: 5
Aaron Glass
Great tasting pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Bacon Pizza
AJ J
Put some gloves on!!!
Tiffany Nguyen
there’s a coupon book you can by for restaurants in the fredericksburg area. never had vocelli’s before so I wanted to try it! Unfortunately this place don’t honor the coupon. What’s the point of being in that book if you’re not gonna honor it?
I had ordered online from their website and since they were busy they had doordash deliver it. Well. Doordash didn't contact me or knock on my door. They just set it on the floor and it probably sat there for about a half hour before I realized it was there and it was cold and nasty. Well I called the store and the person on the phone had the manager call me back immediately. She was a very nice lady and she went above and beyond and had my order remade and delivered to me by an in-house delivery driver. It got here fast. It was steaming hot and I was thoroughly happy with my order I appreciate the great customer service will definitely be ordering again
Atmosphere: 5
Food: 5
Service: 5
The order was delivered over 60 minutes past the delivery time. The only update was that the driver was on his way… 1.4 miles.
The coup de gras… cold food.
Thanks for nothing!
Atmosphere: 1
Food: 1
Service: 1
Food and service was great at this location. Pizza crust was absolutely the best one I have had so far. Spaghetti and pizza was good. Calamari was ok but pricey at $11
Atmosphere: 5
Food: 5
Service: 5
I recommend this beautiful place, very tasty ❤️❤️❤️
Their pizza was okay.
After traveling 500 miles today...exhausted. What a nice surprise...called for take out. Rebecca took my order...so nice. Quick delivery. Pizza was EXCELLENT!!!and good and hot when delivered. Thank you...high point of our day.
Food: 5
Service: 5
I never been here I was in the area. I had place the order at the wrong location.They explained to me how many stores they have around the area. They even helped me to cancel the order at the other store. They took my order right away. Great customer service. You can definitely tell they work as a team and willing to go beyond to make a customer experience pleasant.
Atmosphere: 5
Food: 5
Service: 5
We placed an order for delivery and the food was delicious! Our delivery-person (Chad?Chet?) was awesome and did everything he could to make sure we got our order.
Atmosphere: 5
Food: 5
Service: 5
Great pizza, great service.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Fruits and shakes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pineapple Bacon Pizza
Restaurantji Recommends
I am originally from up in Falls Church. Both are good but Falls Church is better.
Atmosphere: 1
Food: 3
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Great tasting pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Bacon Pizza
Put some gloves on!!!
there’s a coupon book you can by for restaurants in the fredericksburg area. never had vocelli’s before so I wanted to try it! Unfortunately this place don’t honor the coupon. What’s the point of being in that book if you’re not gonna honor it?
Atmosphere: 1
Service: 1
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