Popeyes Louisiana Kitchen
1720 N Shenandoah Ave, Front Royal
(540) 636-1094
Recent Reviews
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My favorite place to get chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Went through the drive through last night. A young lady with a NASTY attitude was taking my order and working the window. This is my second encounter with this person. She was rude, talked over me while I placed my order, kept cutting me off when I spoke, closed the window on me before I could even ask for sauces. ZERO customer service skills. When I received my order, the chicken was chewy and dry. Do better!!
Atmosphere: 1
Food: 1
Service: 1
We waited 45 minutes for food. We knocked at the door but they kept saying its being made. There was only 2 people infront of us
Atmosphere: 1
Food: 3
Service: 1
Great meal
Atmosphere: 5
Food: 5
Service: 4
June 17th the young man at the drive threw gave me back a $20 bill. I accidentally handed him an extra $20. Stand up person to do what's correct. I've always liked this Popeyes, now I have an extra reason.
Atmosphere: 5
Food: 5
Service: 5
I feel compelled to write this review. This is a restaurant that I visit often. Service has been great on all my previous visits. Today (6 June 2025), I actually went inside to order instead of the drive thru. The lady at the register started taking my order. She was wearing a mask and it was a little difficult for me to understand what she was asking as I have a hearing impairment and was not wearing my hearing aids. The first time that I asked to repeat herself, she answered with what I perceived as a little attitude or some frustration. I, in a very polite manner answered her question. The second time she asked me something that I truthfully could not understand, she turned around and asked a young lady to take my order. She just turned around and ask her leaving me standing at the counter. The way she acted make me feel offended as her attitude was now more prominent. The very courteous young lady was very proper and nice, even after she had to repeat herself a couple of times as I truly could not completely hear what she was saying. She, very graciously took my order and filled correctly. I asked her if the lady with the mask was the manager, and she stated that indeed she was the manager. I explained that I was not wearing my hearing aids (had an accident where they were accidentally underwater) and I apologized for her having to repeat herself a couple of times. She was very respectful and very helpful. I like this Popeye's and will continue to patronize it. Because one bad experience with one person does not mean all the staff is the same. I felt that the dismissive attitude of the manager towards a person with a disability is not what Popeye's really stand for. That is why I will not judge this location. As I said it before, I had good experience there (until today). The one star is for the attitude I was shown today by this one manager. I will give five stars to the young lady and the rest of the staff.
Atmosphere: 5
Food: 4
Service: 1
All the time missing my coleslaw in the drive through, just put what's supposed to be in the order, in the bag.
Atmosphere: 4
Food: 4
Service: 3
Sauce, and coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Fries Popcorn Shrimp
Best Popeyes I've been to! Servings were generous. Food was so hot and fresh. We ordered in the app from the car and walked inside and it was ready. Literally less than 2 min after we ordered. Came around 1:30pm on a Sunday. The staff was friendly. Very pleased!
Atmosphere: 5
Food: 5
Service: 5
The chicken is always cooked and seasoned to perfection! Easily the best chicken spot in town!
Restaurantji Recommends
My fish sandwich was very good. The dining room was spotless which is very nice. The service was excellent.
I’ve tried this place twice just to give it a chance. It’s pretty bad when the biscuits and sides taste better than the chicken. Both times the chicken was saturated with grease and tasted like it was weeks old, chicken dry inside and the pieces had minimum meat on them. To the owners. Take some tips off of the Popeyes around the Arlington area
It's a Popeyes, but it's a very good Popeyes. Friendly staff, clean, we'll maintained, and good service.
Good food, fast service, and clean tables.
Friendly stuff and helpful people, thank you for the great service.
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