Legit the best, friendliest service I've had at a fast food establishment in like 20 years. Dude who took my order inside had impeccable customer service skills. I wish I owned a business so I could lure him away to come and work for me, but he's so good I'd probably end up selling the business to him after a couple prosperous decades, and that would cause a rift in my family because my son would feel extremely dejected and would turn to the bottle, feeling that even though he's my only child he'd never be as good as this gentleman; and he'd be right. We'd have a falling out and I wouldn't see him again until I was on my death bed, and when he does finally show up during my final week or so it would only be to drunkenly curse me out, saying that while I may be a great businessman, I was a failure as a father. All things considered, it's probably for the best that I don't own a business. Or have a son.
Atmosphere: 5
Food: 5
Service: 5
1 Champ
Put my wife and I back to 1984 when we where in TC Williams high school in Alexandria, VA
Mark Vangie
awesome double r bar, best burger ever. chicken is pretty good also
Atmosphere: 5
Food: 5
Service: 5
Damien A Baker
My food always comes in on time I rarely I have to wait long and the employees are very nice.
Atmosphere: 5
Food: 5
Service: 5
Zachary Fitzgerald
Oh God, the food was amazing!! The workers were phenomenal, thank you Judy.
Atmosphere: 5
Food: 5
Service: 5
Cymone Walden
We arrived with 30 people and they accommodated us all with no complaints or attitudes! I’ve never been here before, but if I come back this way I have to stop here.
Atmosphere: 5
Food: 5
Service: 5
Latrese Fitzgerald
It was my 1st time visiting and the Team was amazing, they were welcoming and very friendly. The food was fresh. The restaurant and bathrooms were clean as well.
Atmosphere: 5
Food: 5
Service: 5
Scott Schuster
I had a less than stellar experience yesterday at this location. I ordered drive thru at about 5pm. The order took about 20 minutes with people backing up in their cars behind me. I wasn't sure what was going on, but it seemed like maybe they were short staffed? The girl at the drive thru did her best to get the order out as quicly as she could, and in the end, I did get the order. However, when I got home, I was less than satisfied with the meal. I ordered the roast beef sliders, which I usually love, but for some reason this time, they were dry and had tons of gristle in them. Most of it I could not finish and I probably will not get this item again. I am sure they did the best they could, but otherwise, I have had many good experiences at this location, usually on the weekend during lunch. Anyways keep it up old roy's, thanks!
Atmosphere: 5
Food: 3
Service: 5
Todd
In a word Yuck. In two words Never Again!
Food: 1
Brian Matthew
I’ve been going to this Roy Rogers since 2021 and to let you know that how many times I’ve visited there I’ve spent $921.47 since. I’ve had different individuals with rude service during that time, but none as bad as this last time. For one thing we had an issue with the tap payment. Have to use Face ID to enable the payment. The first one gave me an audible message in the car telling me the payment had gone through. But the cashier states that it didn’t go through so then I reenabled with Face ID when she hands my phone back then she stands there talking to another employee not using the tap function so it expired. The other male employee becomes a smart ass because I’m asking her to hurry up to put it on the tap. The cashier walks away, saying I’m not waiting on him. Another female employee comes over and actually performs the transaction successfully and was polite, but the previous male employee that was holding a conversation with previous cashier started making comments let me hand him his food with a stupid grin on his face staring me down and the person that was actually waiting on me told him no you’re not touching his food, making me think that he had plans i’m doing something unlawful. Later on, I looked into my phone to see what apps had been opened. She tried to open my American Express app and some other apps on my phone and at the end, when I received my receipt, it stated that the Transaction had been canceled. Many merchants are able to take the tap out the window to allow people to use tap function. But I guess Roy Rogers can’t. Personally I don’t like Handing my phone out and having the deal with some guy that thinks he’s a thug you’ve lost my business.
Couldn't get the milkshake i wanted. Machine broken. Shouldn't use McDonalds ice cream machines, find another brand. The chicken was great tho
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Two Piece Gchicken R, Mashed Potatoes
Daminick1980
This was my first RR! The service was amazing. Such friendly people working! I had the tenders. The sauce options are top-notch! Mac n cheese was cheesey!! Yum!
Atmosphere: 5
Food: 5
Service: 5
T7687XVhk
After an early morning appointment my oldest daughter suggested Roy Rogers, that was just a block away. I haven't been to Roy Rogers in decades. Loved their Roast Beef Sandwiches back in the day. She recommended the Ham, Egg and Cheese Sandwiches. What a great sandwich. Now I want to go back every chance I get! Hoping for more locations.
stan smith
Good rest beef. The rest average
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef
Brenda Herndon
The team members were all very pleasant and so helpful. The food was hot, great and tasty...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double R Bar Burger, Mashed Potatoes, Roast Beef, Cole Slaw
Legit the best, friendliest service I've had at a fast food establishment in like 20 years. Dude who took my order inside had impeccable customer service skills. I wish I owned a business so I could lure him away to come and work for me, but he's so good I'd probably end up selling the business to him after a couple prosperous decades, and that would cause a rift in my family because my son would feel extremely dejected and would turn to the bottle, feeling that even though he's my only child he'd never be as good as this gentleman; and he'd be right. We'd have a falling out and I wouldn't see him again until I was on my death bed, and when he does finally show up during my final week or so it would only be to drunkenly curse me out, saying that while I may be a great businessman, I was a failure as a father. All things considered, it's probably for the best that I don't own a business. Or have a son.
Atmosphere: 5
Food: 5
Service: 5
Put my wife and I back to 1984 when we where in TC Williams high school in Alexandria, VA
awesome double r bar, best burger ever. chicken is pretty good also
Atmosphere: 5
Food: 5
Service: 5
My food always comes in on time I rarely I have to wait long and the employees are very nice.
Atmosphere: 5
Food: 5
Service: 5
Oh God, the food was amazing!! The workers were phenomenal, thank you Judy.
Atmosphere: 5
Food: 5
Service: 5
We arrived with 30 people and they accommodated us all with no complaints or attitudes! I’ve never been here before, but if I come back this way I have to stop here.
Atmosphere: 5
Food: 5
Service: 5
It was my 1st time visiting and the Team was amazing, they were welcoming and very friendly. The food was fresh. The restaurant and bathrooms were clean as well.
Atmosphere: 5
Food: 5
Service: 5
I had a less than stellar experience yesterday at this location. I ordered drive thru at about 5pm. The order took about 20 minutes with people backing up in their cars behind me. I wasn't sure what was going on, but it seemed like maybe they were short staffed? The girl at the drive thru did her best to get the order out as quicly as she could, and in the end, I did get the order. However, when I got home, I was less than satisfied with the meal. I ordered the roast beef sliders, which I usually love, but for some reason this time, they were dry and had tons of gristle in them. Most of it I could not finish and I probably will not get this item again. I am sure they did the best they could, but otherwise, I have had many good experiences at this location, usually on the weekend during lunch. Anyways keep it up old roy's, thanks!
Atmosphere: 5
Food: 3
Service: 5
In a word Yuck. In two words Never Again!
Food: 1
I’ve been going to this Roy Rogers since 2021 and to let you know that how many times I’ve visited there I’ve spent $921.47 since. I’ve had different individuals with rude service during that time, but none as bad as this last time. For one thing we had an issue with the tap payment. Have to use Face ID to enable the payment. The first one gave me an audible message in the car telling me the payment had gone through. But the cashier states that it didn’t go through so then I reenabled with Face ID when she hands my phone back then she stands there talking to another employee not using the tap function so it expired. The other male employee becomes a smart ass because I’m asking her to hurry up to put it on the tap. The cashier walks away, saying I’m not waiting on him. Another female employee comes over and actually performs the transaction successfully and was polite, but the previous male employee that was holding a conversation with previous cashier started making comments let me hand him his food with a stupid grin on his face staring me down and the person that was actually waiting on me told him no you’re not touching his food, making me think that he had plans i’m doing something unlawful. Later on, I looked into my phone to see what apps had been opened. She tried to open my American Express app and some other apps on my phone and at the end, when I received my receipt, it stated that the Transaction had been canceled. Many merchants are able to take the tap out the window to allow people to use tap function. But I guess Roy Rogers can’t. Personally I don’t like Handing my phone out and having the deal with some guy that thinks he’s a thug you’ve lost my business.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Couldn't get the milkshake i wanted. Machine broken. Shouldn't use McDonalds ice cream machines, find another brand. The chicken was great tho
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Two Piece Gchicken R, Mashed Potatoes
This was my first RR! The service was amazing. Such friendly people working! I had the tenders. The sauce options are top-notch! Mac n cheese was cheesey!! Yum!
Atmosphere: 5
Food: 5
Service: 5
After an early morning appointment my oldest daughter suggested Roy Rogers, that was just a block away. I haven't been to Roy Rogers in decades. Loved their Roast Beef Sandwiches back in the day. She recommended the Ham, Egg and Cheese Sandwiches. What a great sandwich. Now I want to go back every chance I get! Hoping for more locations.
Good rest beef. The rest average
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef
The team members were all very pleasant and so helpful. The food was hot, great and tasty...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double R Bar Burger, Mashed Potatoes, Roast Beef, Cole Slaw
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