Lovely little shop with very nice staff. The menu is enormous and contains a variety of options, including macrons and mochi waffles. I love that they have more familiar flavors (mango, lychee) and those newer to the American pallette (durian, winter melon, pandan).
Atmosphere: 5
Food: 5
Service: 5
Krishna Komanduri
I usually like Thai Milk tea but here when I requested for less sugar, the thai tea tasted bitter. I wasnt a big fan.
However, the macaroons didn’t disappoint! They were great!
Atmosphere: 5
Food: 4
Service: 5
Paige Camacho
People at the front are so incredibly nice, thank u so much! Vietnamese coffee is fantastic. me bought stupid drink and they gave me better drink <3
Atmosphere: 5
Food: 4
Service: 5
selva kumar
Very good place for smoothies and milk tea
Fariha Fairuj
We received TERRIBLE customer service at Bambu RVA. We went during a non busy time with only one customer who was already talking to the cashier when we walked in. We looked through the menu, decided our order, and waited as the man who had already been there prior to us was still talking to the cashier. Some time had now passed, but we kept waiting eager to place our order. We were shocked by the lack of awareness and concern of the cashier who kept on chit chatting with the man with no regard to us who had been waiting patiently to place our order. It would’ve been okay if the man was confused or needed help, but there was ongoing chit-chat unrelated to the menu/service. Moreover, even after the man finished placing his order, the chatter continued on to which we finally hear the cashier say, “Let me get them.”
There was no greeting by the cashier to let us know that she would tend to us soon or any form of apology for the long wait. We grew restless by their dragged on conversations and the disingenuous customer service, so we decided we no longer wanted to give them our business. Before disappointedly walking out, we let the cashier know how inappropriate the interaction was and hope they will learn from this. We also asked to speak to the owner to which the cashier said she will go get them and then suddenly said she’s actually a co-owner. A co-owner should have awareness of customers and not get so consumed by chitchat when they have other customers patiently waiting for service.
Service: 1
Victor Lapy
Friendly staff, good selection of offerings, clean restrooms, and a variety of board games to play while you enjoy your dessert.
Atmosphere: 5
Food: 5
Service: 5
Kay Chor
Their selection of desserts is fantastic. I like that they’re not super sweet.
H Huynh
I stopped by this dessert place to try their “Taro Lover” and swapped out the pandan jelly for red beans. I was eating it in my car and later noticed they forgot the red beans. I went back, and Estela was super nice about it. She apologized and made me a new one on the spot even though I only asked to add some red beans. The Taro Lover was delicious, and the customer service was awesome. Thanks, Estela! I’ll definitely be coming back!
Food: 5
Service: 5
XiuQin Saunders
Very excited to find a new boba place with great drinks! The menu has a bunch of options for milk tea, coffee, Che, and smoothies!
We had to get a Bubble waffle with our Thai and Matcha boba drinks.
Very cozy seating area with plants for sale. Definitely coming back to try the mango smoothies
Atmosphere: 5
Food: 5
Service: 5
Shalini Patel
Get the Vietnamese coffee it’s sooo good!! the customer service is amazing!! They forgot to give our drink and he made it a bigger size!! They are super sweet and the place is very clean and decorated
Lovely little shop with very nice staff. The menu is enormous and contains a variety of options, including macrons and mochi waffles. I love that they have more familiar flavors (mango, lychee) and those newer to the American pallette (durian, winter melon, pandan).
Atmosphere: 5
Food: 5
Service: 5
I usually like Thai Milk tea but here when I requested for less sugar, the thai tea tasted bitter. I wasnt a big fan.
However, the macaroons didn’t disappoint! They were great!
Atmosphere: 5
Food: 4
Service: 5
People at the front are so incredibly nice, thank u so much! Vietnamese coffee is fantastic.
me bought stupid drink and they gave me better drink <3
Atmosphere: 5
Food: 4
Service: 5
Very good place for smoothies and milk tea
We received TERRIBLE customer service at Bambu RVA. We went during a non busy time with only one customer who was already talking to the cashier when we walked in. We looked through the menu, decided our order, and waited as the man who had already been there prior to us was still talking to the cashier. Some time had now passed, but we kept waiting eager to place our order. We were shocked by the lack of awareness and concern of the cashier who kept on chit chatting with the man with no regard to us who had been waiting patiently to place our order. It would’ve been okay if the man was confused or needed help, but there was ongoing chit-chat unrelated to the menu/service. Moreover, even after the man finished placing his order, the chatter continued on to which we finally hear the cashier say, “Let me get them.”
There was no greeting by the cashier to let us know that she would tend to us soon or any form of apology for the long wait. We grew restless by their dragged on conversations and the disingenuous customer service, so we decided we no longer wanted to give them our business. Before disappointedly walking out, we let the cashier know how inappropriate the interaction was and hope they will learn from this. We also asked to speak to the owner to which the cashier said she will go get them and then suddenly said she’s actually a co-owner. A co-owner should have awareness of customers and not get so consumed by chitchat when they have other customers patiently waiting for service.
Service: 1
Friendly staff, good selection of offerings, clean restrooms, and a variety of board games to play while you enjoy your dessert.
Atmosphere: 5
Food: 5
Service: 5
Their selection of desserts is fantastic. I like that they’re not super sweet.
I stopped by this dessert place to try their “Taro Lover” and swapped out the pandan jelly for red beans. I was eating it in my car and later noticed they forgot the red beans. I went back, and Estela was super nice about it. She apologized and made me a new one on the spot even though I only asked to add some red beans. The Taro Lover was delicious, and the customer service was awesome. Thanks, Estela! I’ll definitely be coming back!
Food: 5
Service: 5
Very excited to find a new boba place with great drinks! The menu has a bunch of options for milk tea, coffee, Che, and smoothies!
We had to get a Bubble waffle with our Thai and Matcha boba drinks.
Very cozy seating area with plants for sale. Definitely coming back to try the mango smoothies
Atmosphere: 5
Food: 5
Service: 5
Get the Vietnamese coffee it’s sooo good!! the customer service is amazing!! They forgot to give our drink and he made it a bigger size!! They are super sweet and the place is very clean and decorated
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely love the lavender milk tea! Awesome service, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Great sweet dessert. Liked the Taro Lover and pandan waffle.
Atmosphere: 5
Food: 5
Service: 5
A nice hidden gem with a cool aesthetic and good boba.
Atmosphere: 5
Food: 5
Service: 5
Man! This place literally looks like a Pinterest post so aesthetic!!
Atmosphere: 5
Food: 5
Service: 5
Awesome desserts. I am surprised they have so many coconut desserts in Virginia.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bambu Combo Special
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