Carrabba's Italian Grill

11237 W Broad St, Richmond
(804) 364-1912

Recent Reviews

M H

Parking: Easy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Marinara, Fettuccine Weesie, Lasagne, Mama Mandola's Sicilian Chicken Soup, Spaghetti and Meatballs, Side Salads, Chicken Marsala with Spinach

Adriana Wirsch

Amazing service from evelynn… issues with our food that were not her fault and she handled it with

Atmosphere: 4

Food: 4

Service: 5

William Wright

Excellent food and service..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mama Mandola's Sicilian Chicken Soup, Side Salads

Randy Vaughan

Waiter was new and had not received much training.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Lobster Ravioli, House Salad Entree Size, Calamari, Chicken Marsala with Spinach

Ted Bush

My wife and I stopped in for a late lunch and it was great!! Our food was delicious and our server Ariel was amazing!! Not only was she serving but hostessing and running food. And she held it all down with a smile. Her attitude made our experience that much better. We will definitely be going back.

Atmosphere: 5

Food: 5

Service: 5

James F

Simple Italian chain restaurantFood was ok, not greatSoup was not very warm, which was disappointingStaff was

Atmosphere: 3

Food: 3

Service: 3

Tabitha

Tiffany was amazing! I feel like the food could have had a little bit more flavor! It had just opened so not many people there. All in all it was a good experience.

Atmosphere: 5

Food: 4

Service: 5

Kimberly E

Portions are TINY and extremely expensive for what you get. We were very disappointed by our visit. The service was great though!

Atmosphere: 5

Food: 2

Service: 5

Josh Race

We had an early dinner here and it was great. No wait, food was good, and our server was very

Atmosphere: 5

Food: 5

Service: 5

James Brown

Last night, my dining experience here was a tale of two stories. On one hand, the service was impeccable. Our server, Jalynn, was a delight—attentive with down right phenomenal customer service, and genuinely warm. She made sure our evening flowed smoothly, anticipating our needs without being intrusive. The service manager, Kyle, also deserves a mention for his outstanding oversight and personable touch to our dining experience as well. However, the food did not quite match the high bar set by the service. The flavors were underwhelming and lacked the wow factor I was anticipating leaving us feeling that the cuisine was just sub-par.In all, the service provided by Jalynn and Kyle was a highlight and would bring me back to give the kitchen another chance, I hope to see the food quality lift to meet the standard of service on my next visit.

Atmosphere: 4

Food: 3

Service: 5

Kim Brown

The chicken marsala was delightful. And the asparagus was cooked to perfection . But I think they changed their Sangria recipe; it wasn't great like it used to be.

Atmosphere: 5

Food: 5

Service: 5

Amanda M.

The curb side pick up guy was awesome and even gave me a tea on the house while I waited. Fast service and delicious meal.

Todd Lambert

Food was not good. All came out like you'd expect, was well cooked and looked good. Flavors were just not what I hoped.

Atmosphere: 2

Food: 2

Service: 4

Ann Michael

Today I placed a carside to go order I ordered 2 full spaghetti with angel hair and meat sauce, with an extra cup of meat sauce on the side for each one. 2 shrimp scampi with an extra cup of scampi sauce for each one. 2 regular salads with ranch dressing. I did not get even one salad and no extra shrimp scampi sauce. I love carrabba's but this has happened on my orders far too many times and I have never said anything, but now it's like I know now everything I order I'm not going to get evetything. And I just checked and the spaghetti has regular spahetti, which I do not like. I definetly want my order replaced. This is garbage. I never had success with putting my order in online. So I always call it directly in and have them repeat my order and this is what I still get. I am very upset because I don't have anything for dinner tonight.

Recommended dishes: Spaghetti and Meatballs, Side Salads

Tam J

Nice place but too many knats while we were trying to eat. Good portion sizes. The service was ok.

Atmosphere: 4

Food: 3

Service: 3

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