Chipotle Mexican Grill
1070 Virginia Center Pkwy, Glen Allen
(804) 553-0335
Recent Reviews
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Very disappointed. Stopped in store at 8 30 pm (open til 10) asked for a burrito, worker said they are out of burrito shells. When I said they are right there on the counter she responded and said they can't sell those because they are low in number and need to save for online orders. Makes no sense to turn away a paying in person customer for a possible online sale. Ridiculous. I ll never be back
Beware!!!!! My daughter got food poisoning from this place and was hospitalized!!!!!!! The staff may have cross contaminated the food because I noticed them wiping the counter with the same gloves they use to grab food/lettuce with! Management need to get involved and make sure the staff is following the proper food guidelines!
About as fast as a chipotle can be and always load up the bowls/burritos. Great chipotle.
shitty staff. asked for a little bit more rice and got an attitude. she had a start pimple patch on her chin that was about to fall off…. disgusting. she was not nice at all 0 customer service skills. will not be coming back to this location.
I had went here for lunch with my girlfriend to which we were greeted very poorly. The lady had asked my girlfriend what she wanted to get, and when she replied with “a burrito” the employee had scuffed really loudly. Once the employee started making the burrito, she started putting barley any rice, beans, or protein into the burrito. When my girlfriend asked for more rice she gave a lot of attitude and barely added any more. This lady had a star pimple patch on that was about to fall off… disgusting and disappointed.
This location is either always out of something, or they don’t cook their rice enough, or they forget to add something you ordered. Tonight, rice was hard, and they didn’t put guacamole when I used my apps “free side of guac” reward. I lost points for nothing…
Out of White Rice and the Brown Rice wad Cruncy smh
This is what Chipotle calls a burrito bowl. Ten pieces of meat and a half scoop of rice and other ingredients. This was an online order. Ridiculous
Small but efficient. Military discount is honored, so thank you. Staff is nice.
It’s a shame that you have to place an online order in order to even get cheese on your bowl
Restaurantji Recommends
There may be problems with online orders, I don't know--that seems to be the issue with several people, just quickly skimming through the reviews. However, my daughter, my date and I were here in person, and we had excellent service and the food was good. Portions were generous, orders were accurate, and all three of us were very satisfied. We have had not so great experiences with the chips at other locations, but the chips here tasted really good and were just the right amount of crunchy with not too much grease or salt.
My date always gets a burrito, my daughter always gets a chicken bowl, but I've started ordering the kids' build your own taco meal instead of the taco entree. Three tacos is too many for me, but I want more than one, and even though I'm a vegetarian I don't like their plant-based protein. With a kids' meal I can get two soft tacos with rice, guac, and lettuce, and sometimes sour cream or corn salsa on the side to spoon over the top. (Plus I get a drink and a baby orange... win/win!)
I ate every bit of my two tacos: they were delicious.
Always a great choice
They deserve zero not even 1
By 8:30 everything on counter is gone and by god grace you go there at 9:30 they will stare i down as if you are a murderer
One of the bowls did not include anything I included (no mild tomatoes, no cheese, no lettuce and NO GUACAMOLE) I paid extra for the guacamole and the barbacoa beef and the beef was the wrong one in the bowls. Not to mention the dry and hard beans, completely frustrated. I sent the photo of my order so you guys could confirm the order. Very disappointed ☹️
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