Chipotle Mexican Grill

Very clean, plenty of seating. Food is always yummy and made with fresh ingredients. I always get a salad and it's tasty. Tried this new water as well, it was ice cold and refreshing!

Atmosphere: 5

Food: 5

Service: 5

Food poisoning for two days. I don't know how Chipotle auditors have not fired the staff and this place remains in business. Has to be in violation of numerous health codes due to pests, sanitation and cross contamination.

Atmosphere: 2

Food: 1

Service: 1

Nothing like a big bowl of very undercooked rice. Every bite of every mouthful is a fresh, unpleasant reminder that someone didn't use a rice cooker correctly.

Atmosphere: 3

Food: 1

Service: 3

i asked if they had more barbaco because the container had almost nothing and it looked very dry the girl looked on the online orders line and said yes we do have more but someone else came and said something to her ear and was like no thats all the barbacoa we have! and can not give you non from the online orders line. the place is not even clean.

Worst experience ever unprofessional staff and barbacoa was dry when ask for fresh barbacoa the girl said yea then some guy came to her ear and oilfield the sudden she says no

Atmosphere: 1

Food: 1

Service: 1

They have a cockroach problem. I caught one walking on the drink and utensil station

Atmosphere: 1

Food: 1

Service: 5

What a joke. Used the app to order and sat there 22 minutes! I could have went to the counter and orders 10times in that period. They were not even busy.

Staff clueless and unhelpful. I see why this location has such terrible reviews.

Oh, the app is zero help either. Tried to cancel the order so I could just walk up to the counter and I could not.

Think I’m done with this chain. Time to move on to Cava!

Atmosphere: 1

Service: 1

This is the only Chipotle I will eat at this one is located in Ashland Virginia the service and food is like it was 5 years ago everywhere at Chipotle I will not go to any other because the others Chipotle's are not good stick to the one in Ashland Virginia you will not be disappointed

Atmosphere: 5

Food: 5

Service: 5

It was by far the worst Chipotle experience I’ve had. missing protein choice. Portion size is for kid

Atmosphere: 1

Food: 1

Service: 1

This is, by far, consistently one of the worst locations since at least 2020. The portions are the smallest I’ve seen, the place is messy and unclean, and the service lack luster. Tonight they were out of rice (half of it was all over the serving area- staff member told me that was all they had —about a quarter cup), out of chipotle honey chicken, and some other item I heard someone ahead of me try to order. Where is a manager? I hate that I’d have to drive 15 minutes further to go to a better location, but it seems this location will never improve. It’s sad, but it hurts the brand for sure. I left with no food.

Atmosphere: 1

Food: 2

Service: 1

The food tasted great, and the portions were very good. None of the tables were clean, so we wiped our table. There was a fare amount of food bits on the food line, so cleanliness is not number 1 here, but as I said earlier, everything tasted very good.

Atmosphere: 3

Food: 5

Service: 4

Disgustingly dirty restrooms. Absolutely unacceptable. Totally ruined the experience. Literally disgusted.

Atmosphere: 1

Food: 1

Service: 1

They are always “out” of everything never have sour cream, lettuce, cheese ,etc

Atmosphere: 1

Food: 1

Service: 1

Consistently the worse chipotle I’ve had in 15 years. Keep trying to go back hoping something will change but they NEVER have fresh ingredients no matter time of day, very rude and always a mess.

Atmosphere: 1

Food: 1

Service: 1

Very disappointed. Stopped in store at 8 30 pm (open til 10) asked for a burrito, worker said they are out of burrito shells. When I said they are right there on the counter she responded and said they can't sell those because they are low in number and need to save for online orders. Makes no sense to turn away a paying in person customer for a possible online sale. Ridiculous. I ll never be back