They will cough in their gloves and won’t wash and change the gloves. When they are sick they will still work coughing sneezing all over the donuts ….. they won’t change the coffee when it’s time to do so…..
Atmosphere: 1
Food: 1
Service: 1
Brittney
The munchkins are always fresh and delicious. The customer service is atrocious. Whoever the woman is taking the orders at the drive thru sounds pitiful and sad like she hates her life and job. Not warm and welcoming at all. This alone pretty much sets the tone for the entire experience at this location. I’ve never heard someone sound sadder at a drive thru. It’s been this way for months on end. They fill the cups with more ice than drink. Even when you request less ice they do not always oblige very inconsistent. The wait time is usually always bad as well.
Atmosphere: 1
Food: 3
Service: 1
Jmp
They're prices keep going up. To me, it's not worth the cost
Atmosphere: 3
Food: 3
Service: 3
Acts 1915
Parking bad. Very tight & way in back, so be careful! I was the only person there. Ordered coffee while employess played around. Finally started coffee....then started taking drive thru. 6 minutes later cold coffee & wrong order.
Atmosphere: 2
Food: 2
Service: 1
Rosanell Mccoy
Yesterday I went about 12:56pm and ordered a medium frozen coffee with an extra pump of coffee syrup. When the lady repeated my order, she said three pumps of pumpkin. I corrected her and said no one extra pump of coffee syrup. I got my order at the window as I was driving off. I was putting my straw in the cup and I started drinking it and that’s when I noticed that there was pumpkin in my frozen coffee. I circle back went back through the drive-through. I let them know that I was back due to the order being wrong, and I told her exactly how I wanted it Once again. She then asked me if I wanted a flavor. I then let her know. No I just wanted the extra pump of coffee syrup. I got to the window she handed me over the drink and apologized, but then when I asked her to take the cup that they had given me because I didn’t have space she told me that there was a trashcan out if I drove a little bit further I looked at it from my car in the window and I let her know that if I had to get out that was something that I was trying to avoid that’s why I was trying to hand To her when she was probably near a trashcan, she rode her eyes and then took my drink and told me to have a nice day. I drove off once again, I put the straw in the cup as I was driving taste in my coffee and it was nowhere near even tasting like coffee at this point in time so at this point, I was really late and I could not go back. I will never come back to this Dunkin’ Donuts. I will not recommend anybody to this Dunkin’ Donuts. It is ridiculous how I never have a problem getting this order at any other Dunkin’ Donuts but the lady that took my order. Just really did not like her job she just needs to stay in the back and cook. She cannot help out with customer service in the front. My drink was wrong two times. This is ridiculous and I have a witness. I was currently on the phone when I ordered my drink the first and second time. And I was very clear Working in this industry, I know you don’t treat customers that way i’ve attached a picture of my medium frozen coffee with an extra pump of coffee syrup when it’s never looked as wide as it looked Or taste it
Atmosphere: 1
Food: 1
Service: 1
L G
Extremely slow service
Atmosphere: 1
Food: 3
Service: 1
David Braciszewski
It's dunkin. Happy wife happy life.
Kristen Salmon
Horrible customer service!! Rude cashier...came across as we were bothering her asking for my entire order...half of it wasn't made...SMH
Atmosphere: 1
Food: 1
Service: 1
Angie Williams
They are always super friendly here and have fast service.
Very quick service with good donuts however they were out of glaze donuts the day I went.
Atmosphere: 3
Food: 5
Service: 4
Regina Boyd
There is NO reason that a Large Unsweetened Tea should cost $5.39!
Atmosphere: 3
Food: 4
Service: 3
Doaa Mohamed
This is store less Custmer than any other stories, and still delay till they came to servicing you!! And when they came to ask how they can help? After you answered, they asked you to pay first before even picking your order!! Even the coffee less than any other stories!!
Atmosphere: 1
Service: 1
Tod Ramey
Just consistently good food quick service and friendly
Peter Young
Got a cold brew with cream and got a ton of coffee grounds in my drink. Didn't notice until I was on the highway.
They will cough in their gloves and won’t wash and change the gloves. When they are sick they will still work coughing sneezing all over the donuts ….. they won’t change the coffee when it’s time to do so…..
Atmosphere: 1
Food: 1
Service: 1
The munchkins are always fresh and delicious. The customer service is atrocious. Whoever the woman is taking the orders at the drive thru sounds pitiful and sad like she hates her life and job. Not warm and welcoming at all. This alone pretty much sets the tone for the entire experience at this location. I’ve never heard someone sound sadder at a drive thru. It’s been this way for months on end. They fill the cups with more ice than drink. Even when you request less ice they do not always oblige very inconsistent. The wait time is usually always bad as well.
Atmosphere: 1
Food: 3
Service: 1
They're prices keep going up. To me, it's not worth the cost
Atmosphere: 3
Food: 3
Service: 3
Parking bad. Very tight & way in back, so be careful!
I was the only person there. Ordered coffee while employess played around.
Finally started coffee....then started taking drive thru. 6 minutes later cold coffee & wrong order.
Atmosphere: 2
Food: 2
Service: 1
Yesterday I went about 12:56pm and ordered a medium frozen coffee with an extra pump of coffee syrup. When the lady repeated my order, she said three pumps of pumpkin. I corrected her and said no one extra pump of coffee syrup. I got my order at the window as I was driving off. I was putting my straw in the cup and I started drinking it and that’s when I noticed that there was pumpkin in my frozen coffee. I circle back went back through the drive-through. I let them know that I was back due to the order being wrong, and I told her exactly how I wanted it Once again. She then asked me if I wanted a flavor. I then let her know. No I just wanted the extra pump of coffee syrup. I got to the window she handed me over the drink and apologized, but then when I asked her to take the cup that they had given me because I didn’t have space she told me that there was a trashcan out if I drove a little bit further I looked at it from my car in the window and I let her know that if I had to get out that was something that I was trying to avoid that’s why I was trying to hand To her when she was probably near a trashcan, she rode her eyes and then took my drink and told me to have a nice day. I drove off once again, I put the straw in the cup as I was driving taste in my coffee and it was nowhere near even tasting like coffee at this point in time so at this point, I was really late and I could not go back. I will never come back to this Dunkin’ Donuts. I will not recommend anybody to this Dunkin’ Donuts. It is ridiculous how I never have a problem getting this order at any other Dunkin’ Donuts but the lady that took my order. Just really did not like her job she just needs to stay in the back and cook. She cannot help out with customer service in the front. My drink was wrong two times. This is ridiculous and I have a witness. I was currently on the phone when I ordered my drink the first and second time. And I was very clear Working in this industry, I know you don’t treat customers that way i’ve attached a picture of my medium frozen coffee with an extra pump of coffee syrup when it’s never looked as wide as it looked Or taste it
Atmosphere: 1
Food: 1
Service: 1
Extremely slow service
Atmosphere: 1
Food: 3
Service: 1
It's dunkin. Happy wife happy life.
Horrible customer service!! Rude cashier...came across as we were bothering her asking for my entire order...half of it wasn't made...SMH
Atmosphere: 1
Food: 1
Service: 1
They are always super friendly here and have fast service.
Dunkin' donuts is just simply very good!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very quick service with good donuts however they were out of glaze donuts the day I went.
Atmosphere: 3
Food: 5
Service: 4
There is NO reason that a Large Unsweetened Tea should cost $5.39!
Atmosphere: 3
Food: 4
Service: 3
This is store less Custmer than any other stories, and still delay till they came to servicing you!! And when they came to ask how they can help? After you answered, they asked you to pay first before even picking your order!! Even the coffee less than any other stories!!
Atmosphere: 1
Service: 1
Just consistently good food quick service and friendly
Got a cold brew with cream and got a ton of coffee grounds in my drink. Didn't notice until I was on the highway.
Loading...