Five Guys

1071 Virginia Center Pkwy, Glen Allen
(804) 292-0774

Recent Reviews

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greg clark

Staff is always friendly and professional. Food, service and cleanliness are always excellent. Thanks!

Atmosphere: 5

Food: 5

Service: 5

Keith M

Overpriced junk food.

Atmosphere: 1

Food: 3

Service: 1

Mike Hinfey

Burger, awesome. Shake, awesome. Peanuts, both bins, stale as bleep.

Atmosphere: 5

Food: 5

Service: 5

Courtney J.

If you love raw burgers & a hard time getting a refund, you’ll love this location.

Atmosphere: 1

Food: 1

Service: 1

Mosotho Moshoeshoe

A+ on professionalism and customer service 💯

Atmosphere: 5

Food: 5

Service: 5

Linda Sullivan

Awesome burgers and fries!!

Elizabeth Baker

Wonderfully friendly service and the food was perfect!

Phillipe Hue

Solid burger at clean, well-run establishment

M Johnson

How should I begin... poor customer service. We placed an online order and received that standard notification, that our food was ready. I waited an additional 20 minutes for the order that they misplaced. The supervisor said he would get on it. 10 minutes later we cancelled the order and walked out.

We called, and the supervisor attempted to justify this without mentioning that I waited an unreasonable amount of time that they never addressed my wait on a personal level. Also, he attempted to say I just walked out.

Update: A refund for this order was never processed, and since this incident we have not, not will we ever, patronize a Five Guys restaurant.

Finnegan Ward

I am a DoorDash driver, and I’ve been to this location frequently. Every single time, it is spotless, everyone is so kind, and they are quick to bring out the food. When I was there today, there was an ENTIRE group of people with one singular order (I’d say around 35 people? All on one ticket.) and I had 2 DoorDash orders. Let me tell you, I have never seen ANY restaurant, regardless of if it was fast food or not, bring out such quality food in such a timely fashion. Not to mention they were so patient with the entire group, and me! They were so nice, and such troopers. Good job today, guys!!

Atmosphere: 5

Food: 5

Service: 5

Funny Girl

I thought it was expensive for a burger, even though the burger was excellent!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger and Fries

Nancy P. Lewis

Always delicious food here! Anytime, any of their restaurants.

Kid-friendliness: Always

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger and Fries

Maya MCB579

Same respect amd friendliness at the willow lawn location. Very helpful!

Atmosphere: 5

Food: 5

Service: 5

Alexander Prevost

Cleanest 5 Guys I've ever been to. Burgers were served fast and delicious.

Atmosphere: 5

Food: 5

Service: 5

Amir Na

Everything is amazing except the buns (typical in all 5 guys)

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