Five Guys
1071 Virginia Center Pkwy, Glen Allen
(804) 292-0774
Recent Reviews
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Staff is always friendly and professional. Food, service and cleanliness are always excellent. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Overpriced junk food.
Atmosphere: 1
Food: 3
Service: 1
Burger, awesome. Shake, awesome. Peanuts, both bins, stale as bleep.
Atmosphere: 5
Food: 5
Service: 5
If you love raw burgers & a hard time getting a refund, you’ll love this location.
Atmosphere: 1
Food: 1
Service: 1
A+ on professionalism and customer service 💯
Atmosphere: 5
Food: 5
Service: 5
Awesome burgers and fries!!
Wonderfully friendly service and the food was perfect!
Solid burger at clean, well-run establishment
How should I begin... poor customer service. We placed an online order and received that standard notification, that our food was ready. I waited an additional 20 minutes for the order that they misplaced. The supervisor said he would get on it. 10 minutes later we cancelled the order and walked out.
We called, and the supervisor attempted to justify this without mentioning that I waited an unreasonable amount of time that they never addressed my wait on a personal level. Also, he attempted to say I just walked out.
Update: A refund for this order was never processed, and since this incident we have not, not will we ever, patronize a Five Guys restaurant.
I am a DoorDash driver, and I’ve been to this location frequently. Every single time, it is spotless, everyone is so kind, and they are quick to bring out the food. When I was there today, there was an ENTIRE group of people with one singular order (I’d say around 35 people? All on one ticket.) and I had 2 DoorDash orders. Let me tell you, I have never seen ANY restaurant, regardless of if it was fast food or not, bring out such quality food in such a timely fashion. Not to mention they were so patient with the entire group, and me! They were so nice, and such troopers. Good job today, guys!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I thought it was expensive for a burger, even though the burger was excellent!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger and Fries
Always delicious food here! Anytime, any of their restaurants.
Kid-friendliness: Always
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries
Same respect amd friendliness at the willow lawn location. Very helpful!
Atmosphere: 5
Food: 5
Service: 5
Cleanest 5 Guys I've ever been to. Burgers were served fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
Everything is amazing except the buns (typical in all 5 guys)
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