Marco's Pizza
1070 Virginia Center Pkwy Ste 105, Glen Allen
(804) 624-2424
Recent Reviews
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Ordered 2 whole pizzas. Ate the first one on the first night. Upon eating the second one the next night, we discovered a piece of hair baked into the pizza. When I called and spoke to the manager Beth, she told me her system would not allow her to do refunds on previous day’s items and offered a credit. I told her there is no need for a credit because I will not be going back to reorder. I asked Beth for a number to the corporate office which did not work. I found corporate’s correct phone number and will be calling them Monday. It looks like someone else had an issue with hair in their food also. I would avoid this Marcos.
Simply great. I’ve traveled a lot and had a lot of different pizzas, this place is doing something right. I mentioned about my family in Philly as I ordered and had a nice conversation with Ben. Everyone on his team has experience and I could taste that they know what they are doing. I think of Marco’s as a chain, this place seemed like a family’s little ristorante and I will be glad to visit again.
I had a great experience at this location thanks to one of their outstanding employees by the name of Derek. I visited this location after having a bad experience at the S Laburnum location. From the moment I walked in, he greeted me with a warm smile and friendly attitude. It's rare to come across such genuine customer service these days, and it really made my visit enjoyable. The pizza was delicious as always, but the service was what truly stood out. Great service like that keeps me coming back. Highly recommend this location!
Got home and noticed our pizza had hair in it. When I told the team member he said that’s strange because no one here has long hair. I explained to him that the hair was baked into the pizza and also is blonde.. I have black hair and didn’t bake this pizza. The staff sounded as if I was lying and offered a credit or to remake it. I told them I needed a full refund and will be leaving a review.
Excellent customer service!
I love this marcos! Ben and Derrick do an amazing job! The food is made quickly, prepared with love! Their customer service is outstanding! The whole team is great here and you should call the store instead of using the app!😊
I have ordered from this Marcos before and always liked it. But that ended with tonight’s order. The pizza was dry and no flavor. I will not return. ☹️
Quick, efficient. Food was very tasty. The meatball bowl is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza
Quick, efficient. Food was very tasty. The meatball bowl is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza
pizza was mediocre. biggest complaint is that half of the slices in my pie were cut like this.
Restaurantji Recommends
Fast hot delivery by a friendly driver
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Great thin and crispy. Fast service in store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
I want to tell everyone how spectacular the management handles issues if you do run into a problem. Pizza is as close to perfect as you can get
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Go online to pickup there for the best deals!
I love Marcos! I live around the corner from them and have ordered alot. Talk about toppings, they leave the others in the dust! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
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