McDonald's
9751 W Broad St, Glen Allen
(804) 346-9572
Recent Reviews
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My kid’s favourite place to visit 😀
Atmosphere: 5
Food: 5
Service: 5
have to wait 20 minutes to get a simple order ! absolute worst
Food: 1
Service: 1
The food was OK. My fries were a little over cooked and the cheeseburger was over priced. I only ate half of my supper. Not really worth the money in my opinion. Quick and fast food.
Atmosphere: 3
Food: 2
Service: 3
This location is THE WORST. There is a problem—or more than one problem—with our order EVERY. SINGLE. TIME. We've been parked and then waited 20 minutes for a basic order to be brought out to our car, only to find that the thing we were waiting for is wrong, and the rest of the food is lukewarm and dried out from sitting for so long.
Almost no care is taken to stack your burger neatly—it usually comes sloppy, half the burger and condiments hanging off one side of the bun. My Big Mac today was drowning in sauce, like double the normal amount.
Please train your staff better. And insist on some kind of quality control. True story: When I was in high school, I was part of the staff who opened this location. Back then, there was something called a work ethic. We were taught to care about the customer's experience.
Food: 2
Service: 1
Bad food
Atmosphere: 1
Food: 1
Service: 1
Hamburger warm at best French fries soggy yuck 🤮 put in trash 🗑
Atmosphere: 1
Food: 1
Service: 3
I went to mcdonald just a few minutes ago, we had ordered the tiny tan happy meals for my two daughters and they love bts because of the song sodapop. They were so excited about getting their bts toy but when they opened the box it was a mario toy. If we had been informed that they were using the mario toy we wouldn’t had purchased it and the food had been cold as well. Please do better!
Atmosphere: 4
Food: 3
Service: 4
Received the wrong order and employees seemed upset when I asked for the correct items.
Service: 1
OK, so I am a rewards member. I use the app all the time that clearly says that the restaurant here is open now it’s 12:45 AM Thursday and the drive-through signs are off. Lights are off. There’s no one in the window. The doors are locked. There’s one person sitting in the window at a table McDonald’s outfit on, but they are not working Or responding. No one answers when you call so the fact that it’s open 24 hours. Is a lie the app even let you order from the restaurant that is clearly not open not staffed not making food or letting people come in. If you don’t have to stop, then someone should be able to put that it’s closed on the app I think. Anyway, wasting my time and gas.
Service: 1
Once again my egg McMuffin was cold. Store is clean and well maintained, but McDonald's food is terrible.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Why is this location listed as 24hr on Thursdays when it is not.❓4:23am
Great food great service sweetest worker at the pick up area bc of an older fine like wine sweetest woman with a cheerful smile on her face made my day amazing
Atmosphere: 5
Food: 5
Service: 5
I already got food for me and my boyfriend here the fries were soggy other than that the burgers were okay the frappes are delicious not a bad place to come other than when I went to get their fries they were soggy and needed more salt I asked for them to cook everything fresh I don't know if they did everything was okay other than the fries that I had gotten from you and my boyfriend being soggy and tastes like they barely had any salt on them other than that they're okay to go to
Great place to sit and have a quick meal.
Always quick service!
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