McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
11311 Nuckols Rd, Glen Allen
(804) 346-8744
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This place has a 100% failure rate on correctly filling orders. 1st order missing a sausage biscuit. Next visit, missing McNuggets. Final visit (made so I could use the card for free McNuggets they sent me to make up for the previous visit) missing a holiday pie AND both double hamburgers were in fact single hamburgers. Decided to go back and ask them to remake the whole order instead of submitting feedback, because why bother.
I can’t imagine it’s true, yet I wonder...read full review
Ordered a steak egg and Cheese Bagel and it had no steak/ onions on it !! WTF. No one answers the phone there either.
I work here and we keep this store clean
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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McDonald's at Hampton Roads is a place where the staff, like Thomas, Tweety, and Tanaya Seldon, go above and beyond to ensure customers are satisfied. Despite a previous poor experience, the exceptional service provided by employees, including an older white lady and a young black man, makes diners feel welcome and appreciated. These acts of kindness, such as giving extra fries for dogs, set this McDonald's apart by adding a personal touch to what is typically seen as a transactional experience. The restaurant is known for its quick service, especially when ordering through the app, with customers often through the drive-thru in less than 2 minutes. The food is consistently correct, fresh, and hot, and the staff remain pleasant and friendly. Customers also appreciate the availability of hot, fresh food even during snow, especially when they have no power at home and need a quick meal before work. However, service can vary, as some customers have experienced attitude from staff, with instances of missing drinks or cups and employees acting like they are bothered by requests. Despite this, the overall experience at this McDonald's remains positive, with many customers noting the friendly attitude of some employees and the quick, correct service that keeps them coming back.