McDonald's
11218 W Broad St, Glen Allen
(804) 364-4873
Recent Reviews
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Ice cream machine always broken or being cleaned. Slow drive through. Horrible management and employees.
Atmosphere: 1
Food: 3
Service: 1
This was an excellent enough McDonalds that I felt the need to write it a review.
We dropped by on a Saturday morning, and we were through the drive through in less than 2 minutes. Food was hot and fresh, and prepared correctly. People were friendly. Great work to everyone involved.
Atmosphere: 5
Food: 5
Service: 5
It is McDonald's. Hate the opening app question.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Sausage Mcmuffin
The best McDonald’s I’ve been to! I’ve never been disappointed. The staff are always nice, whether dining in or going through the drive-thru. The playground is a great bonus if you’re with kids, and it’s very clean. My kids had fun, and so did I.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Burger, French Fries
Cold food for $40 I do not recommend
Atmosphere: 1
Food: 1
Service: 1
Dont bother if you see the kids there at night. They are rude and will not give you the whole order. We went through the drive-thru, did not get a receipt, and got our order. We pulled away and realized we did not get everything, so we turned around and went back. When we told them they asked for a receipt, and we literally was just here, and you did not give us one. One of the employees turns to another and loudly says, "What are they kids?" No, im an adult that works for their money. I'm not letting you steal from me.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hot Fudge Sundae, French Fries, Cheeseburger
Went through the drive-thru pretty late, about an hour before they close but Carlos and staff were very fast with my order and got everything right, the taste was great too! I appreciate that they gave me my receipt when I asked for it too.
Atmosphere: 5
Food: 5
Service: 5
Sat in drive through for over 10 mins with no one answering the speakers at 9pm on a Thursday night. At least 3 cars drove off and I would have too but I was blocked in.
Atmosphere: 1
Food: 1
Service: 1
This has to be the best run McDonald's I've been to in a long time. My family and I hadn't even decided where to sit yet and they had our tray out to us.
Also if you have kids, they have a giant play place, not many of those left but this one is great.
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 apple pies and as I got to 2nd window, I am told they only have one, the guy offered me a sub for it strawberry pie or something else, to make it easy, instead asking for refund, I opted for cookies, as I drove off and start to bite apple pie, it was cold, not warmed up, had a taste like its been sitting all day, almost stale.
I appreciate the customer service to find a good fix somewhow the good experience failed.
The place is clean, people are friendly
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
people here are great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
All good
Atmosphere: 5
Food: 3
Service: 5
They can’t get anything right.
Atmosphere: 1
Food: 1
Service: 1
Value menu was good. Fries were awful. Warm at best and limp.
Kid-friendliness: Play area available
Wheelchair accessibility: Ramps are available
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Nuggets, Burger, French Fries
Fast friendly and kids liked the play area
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, French Fries
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