O'Charley's Restaurant & Bar

9990 Brook Rd, Glen Allen
(804) 261-0882

Recent Reviews

Laura Worosher

The food was warm, delicious, and there was plenty of it! Perfect for a business lunch!

Atmosphere: 5

Food: 5

Service: 5

Don Sturtz

Great service and atmosphere. A great place for a bite.

Atmosphere: 5

Food: 5

Service: 5

Andy Kingsley

The food was delicious and delivered fast with friendly staff

Atmosphere: 5

Food: 5

Service: 5

Stephen Carlson (INFINITEFEN)

Good customer service very helpful and pleasant to deal with

Atmosphere: 5

Food: 5

Service: 5

Kailey kingsley

Great food great prices our waiter was awesome, the accommodated are large party of 15 last minute , the waiter was great in making sure everyone's needs were met, the food was delicious and reasonably priced!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potatoes, Steak

Scott Lee

This place has gone down the drain in service and atmosphere. I don't cut this to one experience, this has been the last couple times I came. I hate leaving bad reviews but this was ridiculous. Manager was trying to be helpful, but ultimately have us 20% off and a $10 coupon or something. I left the coupon on the table and I would have paid an extra 20% just to get out of that place more quickly.The food took so long to get to us and no service was around for so long, I actually considered waking out and I highly doubt anyone would have noticed or cared. Over an hour for a baked potato that we NEVER GOT.This was just the last experience. Others were similar, just not this bad. I hope they either get their act together or get out of the way for a business that actually WANTS to do service that people enjoy.

Atmosphere: 1

Food: 1

Service: 1

Twanda King

We had a wonderful experience. Marsha was the hostess and the first person we saw upon entering the restaurant. Marsha was pleasant, helpful, and had an outstanding personality. She is the ideal person to meet and greet the customers. We look forward to returning to the restaurant in the future.

Atmosphere: 5

Food: 5

Service: 5

Carl Cooke

Got very sick was on the toilet most of the night

Atmosphere: 3

Service: 4

Miss D

Amy the bartender was magic. She put a smile on our face and recommended the best special food and drink. Karen the manager is amazing and will come back for sure

Atmosphere: 5

Food: 5

Service: 5

Wiltonnette Coverton

A lovely experience

Atmosphere: 5

Food: 5

Service: 5

Antone Piver

Fun place, typical bar food. Ok place to eat

Atmosphere: 5

Food: 4

Service: 5

Lisa Thomas

Our server, Karen (Bar), was really nice and efficient. This was our first time eating at this restaurant. If ever in the area, we would go back.

Atmosphere: 4

Food: 4

Service: 5

Deborah Slaughter

Shannon was GREAT!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Chase Griffin

I like their deals on food, makes me hungry for more every week ?

Atmosphere: 3

Food: 4

Service: 4

Linda Ashby

Kitchen was training new cooks which took forever for our food to arrive. When it finally came, we had to get to go boxes. The GM was very nice and apologized. Our server was nice.

Atmosphere: 4

Food: 4

Service: 4

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