Always delicious pizza, I prefer to pick up and I’ve never had an issue.
lauren daneker
Placed an online order 10 HOURS in advance and when we arrived, we were told it’d be at least 30 minutes before they could make our order because they were so far behind. RIDICULOUS! Do not recommend.
Jamie Wilkins
I won't be ordering from this Establishment any longer. The first order was delivered, the pizza was dry and the wings were burnt. I called back and Manger informed me he would resend my complete or which was appropriate due to the fact I spent $38. Needless to say the second order the pizza was undercooked and just didn't taste good. My husband and I wasted $38 and was disappointed 😞 No more Papa John's for us. Just seems like food is not prepared like it once was.
Alexa C.
This is my go-to store. They're always quick. I accidently ordered a papadilla instead of a medium pizza and they comped the pizza. Totally my mistake but I appreciate them fixing it free of charge.
Susan Salayai
Went my second time,the pizza was as good as the first. Keep up the good work.
Alexa Massey
Made a mobile order for this location. Order was ready quickly and customer service was great. No issues at all with the food. Great location
Darlene Salani
Whatever happened to customer service,girl at counter took my order and when I got home I saw it wasn't what I ordered,called the store to complain about order being wrong,she calls me a liar and I ask to speak to store manager,she never put on the phone and tells me I could come back in and they would remake it..do u think I would go back into a place that messed up my food to remake it,its really to bad because they lost a good customer..so I will be ordering my next pie and wings at Marco pizza on Brook Road
Laura King
I called in a pickup order, and the pizza was ready for pickup as soon as I arrived. Friendly service, and great pizza.
Kimberly Grimm
Placed My order online and got an email when it was ready for pick up! Both pizzas were perfectly made and were really delicious!
I've been a patron of this Papa John's for years, drawn in by their consistently good service and quality. However, my latest experience has left me deeply disappointed and questioning if I'll ever return. My order took an astonishing 90 minutes to arrive, and to my dismay, it was cold and lacked the freshness I've come to associate with this establishment.Seeking a resolution, I called the store, only to be met with a lengthy 30-minute wait just to speak to someone. The manager, Marsh, who finally answered, was anything but helpful. Her demeanor was not just unprofessional; it was outright rude. Instead of understanding and rectifying the situation with a refund, she offered a mere credit, missing the point entirely that the issue was not just the delay, but the complete lapse in the quality of food and service.This experience is a stark departure from the high standards I've experienced in the past. It's disheartening to see such a decline, and it's prompted me to reconsider my loyalty to this store. I hope this review serves as a wake-up call to address these serious lapses in service and food quality.
Atmosphere: 1
Food: 1
Service: 1
Lacy Ferguson
The manager runs a very smooth operation for the business volume she intakes. The food is great ?
Brandy Powell
I placed a large order for my work crew and when I went to pick up order the girl that was working that night was extremely rude. I asked her how long had my order been ready and she didn’t even respond, I asked her how much were the 2 liter sodas and she gave me a response but in a frustrated-annoyed manner. Just overall rude and not a pleasant experience
Atmosphere: 3
Food: 4
Service: 1
Cali Hancock
PAPA JOHNS NEEDS TO GET RID OF THEIR CALL CENTERS WHEN YOU CALL TO PLACE AN ORDER. The people don’t speak good English and constantly just get you to try to upgrade your order or add extra things. ITS AWFUL.
Always delicious pizza, I prefer to pick up and I’ve never had an issue.
Placed an online order 10 HOURS in advance and when we arrived, we were told it’d be at least 30 minutes before they could make our order because they were so far behind. RIDICULOUS! Do not recommend.
I won't be ordering from this Establishment any longer. The first order was delivered, the pizza was dry and the wings were burnt. I called back and Manger informed me he would resend my complete or which was appropriate due to the fact I spent $38. Needless to say the second order the pizza was undercooked and just didn't taste good. My husband and I wasted $38 and was disappointed 😞 No more Papa John's for us. Just seems like food is not prepared like it once was.
This is my go-to store. They're always quick. I accidently ordered a papadilla instead of a medium pizza and they comped the pizza. Totally my mistake but I appreciate them fixing it free of charge.
Went my second time,the pizza was as good as the first. Keep up the good work.
Made a mobile order for this location. Order was ready quickly and customer service was great. No issues at all with the food. Great location
Whatever happened to customer service,girl at counter took my order and when I got home I saw it wasn't what I ordered,called the store to complain about order being wrong,she calls me a liar and I ask to speak to store manager,she never put on the phone and tells me I could come back in and they would remake it..do u think I would go back into a place that messed up my food to remake it,its really to bad because they lost a good customer..so I will be ordering my next pie and wings at Marco pizza on Brook Road
I called in a pickup order, and the pizza was ready for pickup as soon as I arrived. Friendly service, and great pizza.
Placed My order online and got an email when it was ready for pick up!
Both pizzas were perfectly made and were really delicious!
Atmosphere: 5
Food: 5
Service: 5
Pizza was good but overpriced
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Pizza today 4.99 July 4th! Code july499
I've been a patron of this Papa John's for years, drawn in by their consistently good service and quality. However, my latest experience has left me deeply disappointed and questioning if I'll ever return. My order took an astonishing 90 minutes to arrive, and to my dismay, it was cold and lacked the freshness I've come to associate with this establishment.Seeking a resolution, I called the store, only to be met with a lengthy 30-minute wait just to speak to someone. The manager, Marsh, who finally answered, was anything but helpful. Her demeanor was not just unprofessional; it was outright rude. Instead of understanding and rectifying the situation with a refund, she offered a mere credit, missing the point entirely that the issue was not just the delay, but the complete lapse in the quality of food and service.This experience is a stark departure from the high standards I've experienced in the past. It's disheartening to see such a decline, and it's prompted me to reconsider my loyalty to this store. I hope this review serves as a wake-up call to address these serious lapses in service and food quality.
Atmosphere: 1
Food: 1
Service: 1
The manager runs a very smooth operation for the business volume she intakes. The food is great ?
I placed a large order for my work crew and when I went to pick up order the girl that was working that night was extremely rude. I asked her how long had my order been ready and she didn’t even respond, I asked her how much were the 2 liter sodas and she gave me a response but in a frustrated-annoyed manner. Just overall rude and not a pleasant experience
Atmosphere: 3
Food: 4
Service: 1
PAPA JOHNS NEEDS TO GET RID OF THEIR CALL CENTERS WHEN YOU CALL TO PLACE AN ORDER. The people don’t speak good English and constantly just get you to try to upgrade your order or add extra things. ITS AWFUL.
Atmosphere: 3
Food: 4
Service: 1
Loading...