Plaza Azteca Mexican Restaurant · Glen Allen

Stopped here on the way to Williamsburg. Easy on/off the interstate. Great service and terrific food.

Atmosphere: 5

Food: 5

Service: 5

Thogh it was a buay Sunday evening, service was excellent, as were both entrees. The spicy tableside guac appetizer was awesome!!

I had a terrible experience here. While drinking my margarita, I found a bug inside the drink. When I pointed it out to my server, he quickly tried to take the glass away before I could show anyone else. I asked to speak to a manager and was told there wasn’t one available. After that, they actually refused to continue serving me instead of addressing the issue.

Not long after, I became extremely sick with a stomach virus and have been vomiting ever since. I called back today (11/11/25) and finally reached a manager, only to be told there was nothing they could do—no apology, no compensation, and no concern for my health at all.

This was absolutely unacceptable. The lack of professionalism, accountability, and care for customer safety was shocking. I will not be returning and would strongly caution others before dining here.

Food: 1

Service: 1

Very good service and food. Great chips and salsa! Most restaurants just basically serve tomato juice for salsa. Finally found a great shredded beef place.

This was my 1st time there. The food and service were both very good. I would definitely go back again.

Atmosphere: 4

Food: 4

Service: 4

Fast friendly service and food is wonderful. Great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Food and service was good however really bad experience when paying. I scanned the QR code on the bill as theater told us only to have him come over after with a portable credit card scanner. After I paid and left, a waiter came running out saying we didn’t pay. I showed them our bank account showing the money was taken out and they still wouldn’t let us leave!! The bank confirmed the payment went thru and was taken out of our account but they refused to let us leave. We had to pay the bill again however we informed our bank about it. What a disaster!

Atmosphere: 4

Food: 4

Service: 4

We were seated right away. Nice atmosphere, very asthetically pleasing. The fire place is beautiful. HOWEVER, we were ignored for about 20 minutes until I called someone over. He was very disinterested and could not be bothered. I made him take our drink order, then 20 minutes later I called him to take our food order, then I had call him...so on and so on went the night. It was pretty comedic and there had to be a camera somewhere or we were in the Twlight Zone. The food was delicious, the drinks were okay. Oh and my plate had a giant chip missing. I cannot make this up, see the pics.

Atmosphere: 4

Food: 4

Service: 1

Extensive menu, upscale festive atmosphere.

Atmosphere: 5

Food: 5

Service: 5

No vegan cheese or vegan menu section as advertised in Happy Cow Updated from previous review on 2025-10-25

My order was take out. I got the Texas fajitas. They were unbelievable!!! They were well seasoned and the size and cook on those shrimp are unmatched. I've gone back twice already to get them again. The only knock and I mean the ONLY knock is yoi don't get enough tortillas. I could make it work with 4 I would love 5 but 3 leave you with eating the rest of the meats with no wrap. Which I dealt with because it tasted so good. The fajitas are 9.5 out of 10. I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

I've been here four or five times now, food is always good, has an expansive menu, great drinks, reasonable prices. It's my premium go to from Mexican food

Atmosphere: 4

Food: 5

Service: 5

I had the pollo patron. It was very good. The only issue i had was my wife got a glass of wine and the glass was dirty. Our waiter apologized, fixed the issue, and took very good care of us.

Atmosphere: 4

Food: 5

Service: 4

Fish tacos

Atmosphere: 5

Food: 5

Service: 5

Good food and service but loud

Atmosphere: 4

Food: 4

Service: 5