Plaza Azteca Mexican Restaurant · Glen Allen

Good food and service but loud

Atmosphere: 4

Food: 4

Service: 5

After the renovations the place looks amazing, service is always solid. Food is good but its gotten kinda pricey recently, like 20 to 25 bucks for an enchilada is a bit much. I think there is better Mexican just up the road, but this place has always been a classic for the boys and I.

Atmosphere: 5

Food: 3

Service: 4

Margarita flight, table side quac, and a molcajete. This was delicious and the service was outstanding! We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Great Mexican food, very friendly staff

Atmosphere: 5

Food: 4

Service: 5

Great restaurant, best Mexican food around the area. Great customer service. Manager stopped at our table a couple times to check on us. Will definitely be back!!!

Food and drinks are great. One of my go to places.

Atmosphere: 5

Food: 5

Service: 5

Great service, friendly and knowledgeable about the food menu!!

Atmosphere: 5

Food: 5

Service: 5

I've been eating here since like 2016. The food is always amazing. The staff is very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

We came here because Google had this restaurant rated with 4.2 Stars. I honestly do not know why because when we arrived we asked to sit on the patio. Because no one was out there, which was kind of confusing because it was a wonderful evening.
We were told by the Host that they were understaffed. He then asked us if we would like to sit inside. My response was I guess we don't have a choice. The restaurant was very loud with all the people talking not to mention the music was very loud. My wife and I went to the restroom first to wash up. I noticed as we were walking to our table that there were three male servers standing around doing nothing with their hands folded in front of them. The restaurant was only about half full. When I came out of the restroom I went to the table and chips and salsa had already been brought to the table. I tried a chip and it was cold, greasy, chewie, almost stale. The salsa was mediocre. As I sat and watched, as I waited on my wife, I noticed those servers who were standing doing nothing, chatting and laughing with each other.
At which point I decided we were not going to stay. I got up and went and stood by the pink tree waiting for my wife to come out of the bathroom. As I was standing there, a female server came out of the bathroom and was fixing her hair. As she walked past me my thought was she should have done that in the bathroom and then washed her hands. About a minute later another female server walked out of the bathroom and was tucking in her shirt and fixing it in the back. My thought was she should have done that in the bathroom and then washed her hands. I then observed two more male servers standing over by the podium, talking to the host, chatting, and laughing.
My thoughts were...Really to be so understaffed, yet they have time to chat, laugh, and talk to each other...hmmm. About that time my wife came out of the bathroom and I told her let's go and she did not question. As we walked out by the host the servers didn't say a word to us. As we were walking out to the vehicle my wife asked what happened and I told her. She then told me that the female servers who were in the bathroom were chatting and fixing their hair, and never washed their hands that she saw. Never again!!!

Atmosphere: 1

Food: 1

Service: 1

We came here because Google had this restaurant rated with 4.2 Stars. I honestly do not know why because when we arrived we asked to sit on the patio. Because no one was out there, which was kind of confusing because it was a wonderful evening.
We were told by the Host that they were understaffed. He then asked us if we would like to sit inside. My response was I guess we don't have a choice. The restaurant was very loud with all the people talking not to mention the music was very loud. My wife and I went to the restroom first to wash up. I noticed as we were walking to our table that there were three male servers standing around doing nothing with their hands folded in front of them. The restaurant was only about half full. When I came out of the restroom I went to the table and chips and salsa had already been brought to the table. I tried a chip and it was cold, greasy, chewie, almost stale. The salsa was mediocre. As I sat and watched, as I waited on my wife, I noticed those servers who were standing doing nothing, chatting and laughing with each other.
At which point I decided we were not going to stay. I got up and went and stood by the pink tree waiting for my wife to come out of the bathroom. As I was standing there, a female server came out of the bathroom and was fixing her hair. As she walked past me my thought was she should have done that in the bathroom and then washed her hands. About a minute later another female server walked out of the bathroom and was tucking in her shirt and fixing it in the back. My thought was she should have done that in the bathroom and then washed her hands. I then observed two more male servers standing over by the podium, talking to the host, chatting, and laughing.
My thoughts were...Really to be so understaffed, yet they have time to chat, laugh, and talk to each other...hmmm. About that time my wife came out of the bathroom and I told her let's go and she did not question. As we walked out by the host the servers didn't say a word to us. As we were walking out to the vehicle my wife asked what happened and I told her. She then told me that the female servers who were in the bathroom were chatting and fixing their hair, and never washed their hands that she saw. Never again!!!

The environment was OK, but if you want a better experience, go to the Broad Street location and also you will get five dollar margaritas there but not here.

Atmosphere: 4

Food: 5

Service: 4

Excellent Mexican food.

Definitely, one of the best Tex-Mex small chains around. They do it right with prices and generous servings. Always worth the drive.

It's 5 o'clock and They hand a you a drink special menu on Cinco de Mayo with no prices. I should have known it was 14 bucks for a plastic cup flavored margarita. Food was decent though I just won't be back on ethics.

Stopped for lunch, split a texas/Texan fajitas between the 2 of us. They were great. The place was really nice, clean, pretty fancy bathrooms, also clean. Great experience, would return.