the place is as dirty as can be and is nasty i will never come again
Anandraj Govindaraju
Poor quality ice cream, we could feel only artificial flavors
Mahmood Mayar
Best service and good price
brian
Zero Stars. This place is absolutely disgusting. The bathroom smells like a litter box. No toilet paper. No paper towels. The guy filling toppings without wearing gloves and working the register. They say to judge restaurants by the cleanliness of their bathroom. This place should be shut down.
Cora Bryant
Great environment, really clean and the staff is welcoming!
i ShaKeLife
Overpriced
Juri Miller
We have been to this location several times in the past but not in the past 6 months. I wish I had read the recent reviews before bringing my kids here tonight (8pm on a summer Thursday for reference.) First, the place looked like it hadnāt been cleaned in months. I was hoping maybe we had come at a bad time, but according to the other reviews this place is apparently a cesspool all the time now. Hair everywhere, cakey footprints, crusty toppings and melted yogurt all over the floor as soon as you walk in. Then, 7 of the 10 machines were broken. The only ones working were mango, watermelon, and cotton candy. Vanilla, chocolate, and all the other classic flavors were unavailable. There were no out of order signs on any of them either, resulting in many confused patrons trying to troubleshoot the machines themselves. The āstaffā consisted of two teenagers more interested in serving their friends free yogurt than figuring out why the majority of their machines were down. When we pointed out 75% of the machines were inoperable, they simply shrugged and said āsorry, donāt know what to tell you.ā Half the machines also looked like they were about to fall out of the wall.
This place is clearly being run by teens with no training and it shows. It is also far overdue for a health inspection.
Danielle Huntley
Iām not one to usually write reviews, but this location is absolutely disgusting. Thereās food all over the floor, the tables are all shoved to one area and all of them are filthy. The toppings are all over the place and not separated into their proper containers, really great for those with allergies, thereās definitely cross contamination there. Thereās not a single adult running the place, only teenagers. They also had a giant group of their friends here who didnāt pay for their ice cream, and were being loud and inappropriate. I have my 7 year old with me and one of the girls tried to pull the pants down of another girl in the group in front of him. I also politely told the girl at the register as I left that the place was a wreck and to be mindful of that for the guests who enter, she just said āokay, sorryā and then shrugged. That in itself really shows how little she cares about her place of work. We love Sweet Frog, but we will not be returning to this location.
It's great for yogurt lovers, probably just not for my taste. Place is great otherwise, kids love it
Denise Jackson
Great variety of flavors and the toppings are plentiful! Clean, fun and family friendly atmosphere!
Salina Patel
I am not writing this review to be negative or prevent people from eating here- but I just want to bring some issues I found to the management's attention. We went this evening around 730pm and there was a decent crowd inside, but not full capacity. I only saw one employee handling everything. The floors were so dirty... noticeable hair, toppings smeared on the ground, the chairs were also not clean. A lot of the frozen yogurt was running low and barely any would come out. The hot fudge was out of service and all of the sprinkles by the register barely had any left in the container. It was disappointing because I have been to this location several times in the past and never had this type of experience. It is about to be the beginning of their busiest season so they should do better.
Valeria Leon
Good service however large family in front of us around 8 pm on 4/1 let their kids touch/play with the toppings with their hands and the workers didnāt change it so if you got the popping bubbles some kid was playing with them and popping them not super sanitary..
My weakness š
such great workers and delicious froyo!
the place is as dirty as can be and is nasty i will never come again
Poor quality ice cream, we could feel only artificial flavors
Best service and good price
Zero Stars. This place is absolutely disgusting. The bathroom smells like a litter box. No toilet paper. No paper towels. The guy filling toppings without wearing gloves and working the register. They say to judge restaurants by the cleanliness of their bathroom. This place should be shut down.
Great environment, really clean and the staff is welcoming!
Overpriced
We have been to this location several times in the past but not in the past 6 months. I wish I had read the recent reviews before bringing my kids here tonight (8pm on a summer Thursday for reference.) First, the place looked like it hadnāt been cleaned in months. I was hoping maybe we had come at a bad time, but according to the other reviews this place is apparently a cesspool all the time now. Hair everywhere, cakey footprints, crusty toppings and melted yogurt all over the floor as soon as you walk in. Then, 7 of the 10 machines were broken. The only ones working were mango, watermelon, and cotton candy. Vanilla, chocolate, and all the other classic flavors were unavailable. There were no out of order signs on any of them either, resulting in many confused patrons trying to troubleshoot the machines themselves. The āstaffā consisted of two teenagers more interested in serving their friends free yogurt than figuring out why the majority of their machines were down. When we pointed out 75% of the machines were inoperable, they simply shrugged and said āsorry, donāt know what to tell you.ā Half the machines also looked like they were about to fall out of the wall.
This place is clearly being run by teens with no training and it shows. It is also far overdue for a health inspection.
Iām not one to usually write reviews, but this location is absolutely disgusting. Thereās food all over the floor, the tables are all shoved to one area and all of them are filthy. The toppings are all over the place and not separated into their proper containers, really great for those with allergies, thereās definitely cross contamination there. Thereās not a single adult running the place, only teenagers. They also had a giant group of their friends here who didnāt pay for their ice cream, and were being loud and inappropriate. I have my 7 year old with me and one of the girls tried to pull the pants down of another girl in the group in front of him. I also politely told the girl at the register as I left that the place was a wreck and to be mindful of that for the guests who enter, she just said āokay, sorryā and then shrugged. That in itself really shows how little she cares about her place of work. We love Sweet Frog, but we will not be returning to this location.
Restaurantji Recommends
Eddie liked it !
It's great for yogurt lovers, probably just not for my taste. Place is great otherwise, kids love it
Great variety of flavors and the toppings are plentiful! Clean, fun and family friendly atmosphere!
I am not writing this review to be negative or prevent people from eating here- but I just want to bring some issues I found to the management's attention. We went this evening around 730pm and there was a decent crowd inside, but not full capacity. I only saw one employee handling everything. The floors were so dirty... noticeable hair, toppings smeared on the ground, the chairs were also not clean. A lot of the frozen yogurt was running low and barely any would come out. The hot fudge was out of service and all of the sprinkles by the register barely had any left in the container. It was disappointing because I have been to this location several times in the past and never had this type of experience. It is about to be the beginning of their busiest season so they should do better.
Good service however large family in front of us around 8 pm on 4/1 let their kids touch/play with the toppings with their hands and the workers didnāt change it so if you got the popping bubbles some kid was playing with them and popping them not super sanitary..
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