Place is always very busy. Did get in line ahead of time and was a big help in getting seated faster. Food was fine but place very loud.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Yeast Rolls, Chicken Critters, House Salad
Jared De Blander
Had fantastic steaks for my wife's birthday. We were seated pretty quickly despite it being packed and the staff was very attentive to refills.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, 24 Oz Sirloin Baked Potato and Broccoli, Loaded Sweet Potato, Cheese Fries, Blooming Onion Ring Basket, Baked Potato
Mark Leech
Our waitress was amazing. Food was great. Everyone there having a good time. Great place to goKid-friendliness: There was three children with birthdays and they sang to all of them. It was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Yeast Rolls, Beef Tips, Mashed Potatoes, House Salad
Richard Mitchell
Overcooked but wait staff great
Atmosphere: 3
Food: 3
Service: 4
Peach
Very busy on weekends. Make a reservation on the website!!!
Atmosphere: 5
Food: 5
Service: 5
Pat Slaughter
My husband and I had dinner the other night. We did not care much for the waiter at all. We want to order what we want and not be told you don't want that or how we want our steak cooked. He just kept on and on. Ruined our night and we like eating here.
Atmosphere: 4
Food: 5
Service: 2
Adrienne Jones
It was Easter and my mom's birthday ?. Service was good, it was a packed house. We got sat lby the host and served quickly.Kid-friendliness: Offers kid menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Yeast Rolls, Ribs, Blooming Onion Ring Basket, Mashed Potatoes
Lana Gantt
Great customer service and the steak kabobs, love them. The sweet potatoes and let not forget the rolls. Great experience with great company.
Great food & service. Always busy, but they have call-ahead seating that works pretty well.
Atmosphere: 5
Food: 5
Service: 5
Cheryl Gathagan
We were on the wait list 50+mins, we're called to come in received a paper told to wait and after 20+more mins and multi others are seated, we spoke up. We were seated our order was taken, drinks, appetizer, meals. Drinks came, salads came dinner came and appetizer came with dinnerthey did comp the appetizer afterwards but we were celebrating time with our nephew we were trying to enjoy our visit and it seemed alittle rushed. Need to try harder to allow breathing time between courses. We were from FL and this was in VA. Hope next time is alittle more relaxed. Thanks
VERY loud and chaotic. I was out-voted on dining choices, so I got fried catfish instead of steak. It wasn't very good. It seems everyone enjoyed their steaks, though. I wouldn't go again, given the choice.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Yeast Rolls, Caesar Salad
LaShone Gregory
First visit to this Richmond location and it was a great experience! Brylee was our waiter and he was great. It was very busy due to it being Easter, but the wasn't long. I'll be back when I'm in the area. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Yeast Rolls, Mashed Potatoes
J Hawkins
Absolutely fantastic!! I have been to many Texas Road Houses over the years. This is by far the best yet! On a Friday holiday weekend my party was able to be seated in 17 minutes! The 8 0z New York steak was absolutely Devine. Well done as I prefer my steak, it was tender, juicy and far from dry. My Long Island Tea was on point!! My waiter was attentive to my party. The Fried Dill Pickle appetizer was good. Loud as expected but it doesn’t diminish the atmosphere. Highly recommended.Parking: They have their own parking lot semi-connected to a Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Fried Pickles, Mashed Potatoes, Smothered Chicken, Baked Potato
E B
The food is great and the servers are a bit inpatient and are slow there are plenty of them(For now-easter you can get a pack of gummies and free kids meal by finding a bunny ? ?.)(This is Updated every 3 months) Update # 3Parking: Plenty of spots just packedKid-friendliness: Plenty on the kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, ft Worth Ribeye, Loaded Sweet Potato, Blooming Onion Ring Basket
Susan Shotts
Went to dine in and never got seated. 4 parties went in front of me that came in after me and at least 2 were NOT call ahead. I was a party of 1 and one other party of 1 (not call ahead) was taken before me. I finally left after a party of 2 (not call ahead) was taken back which came in 5 minutes after me.
Place is always very busy. Did get in line ahead of time and was a big help in getting seated faster. Food was fine but place very loud.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Yeast Rolls, Chicken Critters, House Salad
Had fantastic steaks for my wife's birthday. We were seated pretty quickly despite it being packed and the staff was very attentive to refills.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, 24 Oz Sirloin Baked Potato and Broccoli, Loaded Sweet Potato, Cheese Fries, Blooming Onion Ring Basket, Baked Potato
Our waitress was amazing. Food was great. Everyone there having a good time. Great place to goKid-friendliness: There was three children with birthdays and they sang to all of them. It was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Yeast Rolls, Beef Tips, Mashed Potatoes, House Salad
Overcooked but wait staff great
Atmosphere: 3
Food: 3
Service: 4
Very busy on weekends. Make a reservation on the website!!!
Atmosphere: 5
Food: 5
Service: 5
My husband and I had dinner the other night. We did not care much for the waiter at all. We want to order what we want and not be told you don't want that or how we want our steak cooked. He just kept on and on. Ruined our night and we like eating here.
Atmosphere: 4
Food: 5
Service: 2
It was Easter and my mom's birthday ?. Service was good, it was a packed house. We got sat lby the host and served quickly.Kid-friendliness: Offers kid menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Yeast Rolls, Ribs, Blooming Onion Ring Basket, Mashed Potatoes
Great customer service and the steak kabobs, love them. The sweet potatoes and let not forget the rolls. Great experience with great company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yeast Rolls, Loaded Sweet Potato
Great food & service. Always busy, but they have call-ahead seating that works pretty well.
Atmosphere: 5
Food: 5
Service: 5
We were on the wait list 50+mins, we're called to come in received a paper told to wait and after 20+more mins and multi others are seated, we spoke up. We were seated our order was taken, drinks, appetizer, meals. Drinks came, salads came dinner came and appetizer came with dinnerthey did comp the appetizer afterwards but we were celebrating time with our nephew we were trying to enjoy our visit and it seemed alittle rushed. Need to try harder to allow breathing time between courses. We were from FL and this was in VA. Hope next time is alittle more relaxed. Thanks
Restaurantji Recommends
VERY loud and chaotic. I was out-voted on dining choices, so I got fried catfish instead of steak. It wasn't very good. It seems everyone enjoyed their steaks, though. I wouldn't go again, given the choice.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Yeast Rolls, Caesar Salad
First visit to this Richmond location and it was a great experience! Brylee was our waiter and he was great. It was very busy due to it being Easter, but the wasn't long. I'll be back when I'm in the area. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Yeast Rolls, Mashed Potatoes
Absolutely fantastic!! I have been to many Texas Road Houses over the years. This is by far the best yet! On a Friday holiday weekend my party was able to be seated in 17 minutes! The 8 0z New York steak was absolutely Devine. Well done as I prefer my steak, it was tender, juicy and far from dry. My Long Island Tea was on point!! My waiter was attentive to my party. The Fried Dill Pickle appetizer was good. Loud as expected but it doesn’t diminish the atmosphere. Highly recommended.Parking: They have their own parking lot semi-connected to a Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, Fried Pickles, Mashed Potatoes, Smothered Chicken, Baked Potato
The food is great and the servers are a bit inpatient and are slow there are plenty of them(For now-easter you can get a pack of gummies and free kids meal by finding a bunny ? ?.)(This is Updated every 3 months) Update # 3Parking: Plenty of spots just packedKid-friendliness: Plenty on the kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick Your Own Steak, ft Worth Ribeye, Loaded Sweet Potato, Blooming Onion Ring Basket
Went to dine in and never got seated. 4 parties went in front of me that came in after me and at least 2 were NOT call ahead. I was a party of 1 and one other party of 1 (not call ahead) was taken before me. I finally left after a party of 2 (not call ahead) was taken back which came in 5 minutes after me.
Service: 1