Went today and horrible experience. I ordered a buffalo chicken wrap. I got no chicken!!!! They remade it and still no chicken maybe 3 pieces but it sure did have 1000 pieces of lettuce to fill the wrap! $16 on a meal for no protein lettuce only! Very big disappointment!
Anne D.
Very clean and bright. Sweet couple running this place and they made a bowl & a smoothie lightning fast. This location makes the one at Broad and Parham look like a garbage dump.
Atmosphere: 5
Food: 5
Service: 5
Jason Bumgarner
Island detox extra gone every time !! Fast, polite, and always cool and refreshing in the summer time. Parking and location are easy!
Atmosphere: 5
Food: 5
Service: 5
Curly Fries
The Cafe is always such a joy to visit and patronize. The food is always good and a great healthy menu makes the Cafe a great place to grab a meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Craig B
The Cafe is always such a joy to visit and patronize. The food is always good and a great healthy menu makes the Cafe a great place to grab a meal.
2024: Do Not Go Here. Waited 10 minutes for a smoothie that tastes like water, slight pink color from a minimal amount of berries. I would have asked for a refund if the slow service hadn't already made me late for work.
Atmosphere: 1
Food: 1
Service: 1
Katie S
Got my order wrong twice and told me an ingredient in my smoothie was extra cost, took about 30 minutes to get it right. Worst customer service i’ve had.Edit: i just got home and opened my quesadilla, i payed for extra cheese, and the whole thing is bread. My daughter is very disappointed.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chips
Emre Batuk
i come here almost everyday with amazing service and delightful people geeeting me everyday i love it here!
I ordered a bowl and it was TERRIBLE. Nothing like bowls I've had before. The strawberries were missing, the pineapples looked like they came out of a can and that acai base was disgusting. The staff clearly wasn't trained well on how to ring it up or make it. I called several times to get a refund and when someone finally answered the phone, they couldn't give me an answer and took my number. No one returned my call. It was a very disappointing experience.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Acai Bowl
Martina Turner
Good Customer Service!
Atmosphere: 5
Food: 5
Service: 5
Blair McDuff
Very clean with great service! Best run Tropical Smoothie we’ve been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
Carmen Surita
This Tropical Smoothie is now under new management and the place has gone down hill. We walked into the store at about 8pm on a Wednesday. There was one person working in the back. She looked like she was getting the kitchen ready for the next day. We waited patiently hoping that the woman working there would get to a point where she could stop what she was doing and take our order. She clearly saw us but did not even take the time to acknowledge us. Finally, after about 10 minutes she walked over to us and said that she was by herself and was working on an online order and had decided to close the place 10 minutes. If that was the case, then why didn't she say something sooner. This was absolutely ridiculous. Extremely poor customer service...well in this case, NO service. If she wanted to close early then she should have turned off the OPEN sign and locked the door. The people who work at this place do not know how to run a successful business. I won't be coming back any time soon. Absolutely terrible! They won't stay open for too long if that's how they plan on running their business.
Atmosphere: 1
Food: 3
Service: 1
xander rice
Waited over 15 minutes for a smoothie and dilla. Refunded because I had to leave for work. Worker kept making online orders rather than for the people in store.
Went today and horrible experience. I ordered a buffalo chicken wrap. I got no chicken!!!! They remade it and still no chicken maybe 3 pieces but it sure did have 1000 pieces of lettuce to fill the wrap! $16 on a meal for no protein lettuce only! Very big disappointment!
Very clean and bright. Sweet couple running this place and they made a bowl & a smoothie lightning fast. This location makes the one at Broad and Parham look like a garbage dump.
Atmosphere: 5
Food: 5
Service: 5
Island detox extra gone every time !! Fast, polite, and always cool and refreshing in the summer time. Parking and location are easy!
Atmosphere: 5
Food: 5
Service: 5
The Cafe is always such a joy to visit and patronize. The food is always good and a great healthy menu makes the Cafe a great place to grab a meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
The Cafe is always such a joy to visit and patronize. The food is always good and a great healthy menu makes the Cafe a great place to grab a meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juice
The best place in town for smoothies ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
The best food,service,and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Bum, Chips, Acai Bowl, Cheese 'Dilla
2024: Do Not Go Here. Waited 10 minutes for a smoothie that tastes like water, slight pink color from a minimal amount of berries. I would have asked for a refund if the slow service hadn't already made me late for work.
Atmosphere: 1
Food: 1
Service: 1
Got my order wrong twice and told me an ingredient in my smoothie was extra cost, took about 30 minutes to get it right. Worst customer service i’ve had.Edit: i just got home and opened my quesadilla, i payed for extra cheese, and the whole thing is bread. My daughter is very disappointed.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chips
i come here almost everyday with amazing service and delightful people geeeting me everyday i love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunshine Smoothie, Burrito
Restaurantji Recommends
I ordered a bowl and it was TERRIBLE. Nothing like bowls I've had before. The strawberries were missing, the pineapples looked like they came out of a can and that acai base was disgusting. The staff clearly wasn't trained well on how to ring it up or make it. I called several times to get a refund and when someone finally answered the phone, they couldn't give me an answer and took my number. No one returned my call. It was a very disappointing experience.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Acai Bowl
Good Customer Service!
Atmosphere: 5
Food: 5
Service: 5
Very clean with great service! Best run Tropical Smoothie we’ve been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
This Tropical Smoothie is now under new management and the place has gone down hill. We walked into the store at about 8pm on a Wednesday. There was one person working in the back. She looked like she was getting the kitchen ready for the next day. We waited patiently hoping that the woman working there would get to a point where she could stop what she was doing and take our order. She clearly saw us but did not even take the time to acknowledge us. Finally, after about 10 minutes she walked over to us and said that she was by herself and was working on an online order and had decided to close the place 10 minutes. If that was the case, then why didn't she say something sooner. This was absolutely ridiculous. Extremely poor customer service...well in this case, NO service. If she wanted to close early then she should have turned off the OPEN sign and locked the door. The people who work at this place do not know how to run a successful business. I won't be coming back any time soon. Absolutely terrible! They won't stay open for too long if that's how they plan on running their business.
Atmosphere: 1
Food: 3
Service: 1
Waited over 15 minutes for a smoothie and dilla. Refunded because I had to leave for work. Worker kept making online orders rather than for the people in store.
Service: 1
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