Wendy's

10177 Brook Rd, Glen Allen
(804) 955-9335

Recent Reviews

Matt Alt

Came in for a little lunch date with my daughter. Service was excellent, food was made fresh and hot, restaurant was very clean. I will definitely be back at this location.

Atmosphere: 5

Food: 5

Service: 5

Matthew Atkinson

Doors were locked during store hours .. works gave no reason they were

Atmosphere: 1

Food: 1

Service: 1

Madison Hays

I ordered a lemonade and I stg they put liquor in it. I had my partner taste/smell it as well & he agrees there is definitely liquor in it.I don't even care if yall are drinking at work but be more careful. I'm a recovering alcoholic.

Alesia Johnson

Great food and good people!

Atmosphere: 5

Food: 5

Service: 5

JamesDarwin Orlanda

Bad Attitude from employees.

Atmosphere: 1

Food: 2

Service: 1

Martin Hernández

My experience has been very good every time I order I eat good service and I pay attentionParking: Clean spacious

Atmosphere: 4

Food: 5

Service: 5

Taylor Wallace

Got a salad and of course the ending was too good to be true. Found some sort of large bug wing in my food. Devastated espically after eating majority of the salad. Pregnant and feel absolutely ill.

Atmosphere: 5

Food: 1

Service: 5

Brian Sterowski

Absolutely the rudest women working here. I didn’t get names but two of them argued with a customer over an order. No care that other people are around. I’ve also witnessed them being rude to their own coworkers. Go a few miles up the road to the Lakeridge Parkway store.

Atmosphere: 1

Food: 1

Service: 1

R G

The manager there this morning at 830 am was the rudest I have ever encountered, and needs to be reprimanded immediately; only because I return cold potatoes and asked for hot. He told me "just go over there and I will bring it out"! No matter what the request, a manager of a store should not talk like that to a paying customer. After he bought the food to car, he said"next time don't say..." And walked off. I was floored. When I came back to the store to get the address to report, I saw him sitting on the tables where people eat and he was on his phone. He was apparently having a bad day. I'm trying to find his superior to report.

Atmosphere: 1

Food: 1

Service: 1

Benito Galaviz

This place is nasty be there couple times never clean customers service are sucks the need close this place long time ago is the worse Wendy's l eat in the all country!

Atmosphere: 1

Food: 1

Service: 1

David Trexler

Manager argued with custmore about a misunderstanding over an order that got very loud and disrespectful.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Chili

DJ Shockley

Extremely slow service, prices are so much more and the sandwiches are smaller.

Atmosphere: 3

Food: 3

Service: 2

Beth Lewis

Soda machine flavors were almost all out and looked like it had not been cleaned in quite a while. Employees were pleasant. Restaurant no longer serves the grilled chicken sandwich.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Wendy

Wb Wick

I must say the woman at the counter was sweet and worked hard.You could see that manpower was at at least a minimum. She was busy, but she was friendly and all smiles.My burger was perfect, my chili just as good.My 4 stars,?? It was 1215pm...all the chairs were still upside down on the tables, i had to take them down from the table i sat at. And anyone who sat in to eat did the same.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wendy

Christine Guthri

I went to place an order for my senior parents, a handicap child and my son & when I got to the window to order at 7:39pm the lady refused to take my order she told me they were closed because she was gonna be the only one left AFTER 8pm. I understand being short staffed but this is unacceptable it was not even 8pm yet and she could had took my order this is truly terrible customer service and she had a horrible attitude I am not sure if I will ever return to this store! I am a general manager at my own food store and I would not be happy to find out my staff closed the restaurant at 8pm when they close at 12am

Food: 3

Service: 1

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