Wendy's

4231 Pouncey Tract Rd, Glen Allen
(804) 658-4337

Recent Reviews

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nik k

Not a great location to eat at.
Came inside to place an order around 7pm and didn't see anyone inside behind the counter for a few minutes.
Food quality was awful.
Fries tasted like fish. They need to change their oil in the fryers more often.

Atmosphere: 1

Food: 2

Service: 2

George A-R

Recently remodeled.

Atmosphere: 4

Food: 4

Service: 3

Ryan

Meh…it gets the job done but honestly I would not go out of my way to eat here unless they have some promotion, etc. The vibe inside is …well…somewhere between high school cafeteria and detention hall. The staff looked like they didn’t enjoy anything about being there…neither did I so the feeling was mutual.

The food was luke (not your father) warm and kind of mushy, I would be nervous ordering from delivery and letting it sit any longer, might be as soggy as a leftover TV dinner.

Listen…don’t let this review be the deciding factor, if you must ..go on down to the big W.

Atmosphere: 3

Food: 3

Service: 2

Mark Clifton (MtnTrollChief)

Drive through customer service was non-existent, newer employee on the drive-thru Miss rang the order. Manager corrected the order with two over rings on it to overcharge the order again. Would not fix the problem. Demanded the money from me. Just very poor experience overall. Locations building got an overhaul but it seems like the staff did not

Atmosphere: 1

Food: 4

Service: 1

V A.W.

All bad!

Atmosphere: 1

Food: 1

Service: 1

Real Pundit

James the GM was amazing, as well as the staff! They were friendly and very efficient. Got our orders in no time! They could use more seating on the inside, my only complaint.

Atmosphere: 4

Food: 4

Service: 5

Jessica Higgs

First we received an order that wasn't anywhere similar to ours. We had to wait more for our correct order, then we received burgers with no fries, (we had combo meals) then we received fries and the wrong burgers. What a disorganized chaotic mess. The gentleman that served us, was so sweet and kind, a rarity these days, but they got it wrong three times in a row!

Atmosphere: 2

Food: 1

Service: 3

Leonard Moore (Lenno)

We ordered online and picked up in store...once I heard them call for a spicy 20 peace I realized that actually ordered spicy nuggets instead of mild, but they changed them to mild with no fuss!

Food: 5

Service: 5

Rhonda Agarwal

Not as good as usual. No sauce for nuggets, no salt for fries and no spoon for my frosty.

Atmosphere: 3

Food: 2

Service: 3

John Harris

Went there last night had a really nice person at the drive-through food taste good as normal but when you pay for something, it’s pretty awful when you don’t get what you pay for supposed to get three things of fries only got two.

James Estelle

Very friendly and food was amazing as always

Brandon S

Usually really good, sometimes the food can be a little cold especially the fries

Kay Kay

Worst Wendy's ever

missy fife

Gave me a mini cheeseburger patty instead of the Dave's single.

Barbara Baron

Food was good. Cashier was super sweet.

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