I usually have good experiences at this location, but today was very disappointing. I ordered a kids meal and later decided to change my order. The employee, Annabel, told me I could not change it at the window and that I needed to drive around and place a new order, which I did.
When I returned to the window, she stated she did not have my order and closed the window. She then told the Assistant Manager that I declined the kids meal and implied that I was concerned about the price, which was untrue. Ultimately, they refused to take my new order, even though it was for a higher-priced item.
Additionally, the Assistant Manager was sitting at the drive-through window with several other employees, talking and touching their hair instead of addressing the situation or assisting customers. The entire interaction felt unprofessional and poorly managed.
Unfortunately, I will not be returning.
Raymond Ricks Jr
11:30 pm 12/09/25 the cashier doing the drive thru did not greet or speak which is not good customer service, not good on maturity
Atmosphere: 1
Food: 3
Service: 1
Marvel Harper
The Impossible Whopper is actually very tasty and I’m now hooked, lol
Atmosphere: 5
Food: 5
Service: 5
Ms Lisa
The sweet tea tasted like flavored water.
Atmosphere: 5
Food: 4
Service: 5
Battle Buddy
No shakes and no ice cream today? What’s the point? Do you ever have them or just lazy staff that don’t want to do it?
Atmosphere: 1
Food: 1
Service: 1
Liz Taylor
I should have went to McDonald's breakfast bland no seasoning I didn't get any syrup for my French toast sticks.
Atmosphere: 1
Food: 1
Service: 2
Monique Gaines
Didn’t even get to order. My husband said, hello are you doing…the employee responded…would you order please! We didn’t even order.
Keith Otto
Good food, was fresh
Atmosphere: 3
Food: 4
Service: 4
Septimus Mincy
Easily one of the cleanest and friendly locations I've been in.. The staff this morning were very nice to and not afraid to smile.
Atmosphere: 5
Food: 5
Service: 5
autumnbarnes65
The guy Manager is so good! Even everyone that works here are nice. Thank you guys. you don’t see good customer service anymore.
Nice simple quick meal when on the run. And the food is always good
Atmosphere: 5
Food: 5
Service: 5
Tracy Gilmore
Kids meal The toy was unusual but okay
Atmosphere: 5
Food: 5
Service: 5
Crystal Fryer
The customer service is awful . Even the managers don't know how to speak to the customers. The lady manager that worked on the night shift was very rude, yelling at the window did even get the food because they were so rude.2 burger king locations experienced the same attitude all in one night
Christie Grogins
Great experience only problem fingernail in burger so somebody was working without gloves if my child had have been eating this he would have died so people if you do take a chance on eating I would recommend you not go thru drive please go inside and watch your food be prepared especially if the male manager is there he made excuses that their were no females working that night either I told him a male could have been wearing them the point is they were not wearing gloves my children will no longer be eating burger king never again people please be careful eventually someone is gonna die from this place and everybody thought it was funny it will not be so funny when someone dies only good thing I was the one eating the burger and not my child please get your act together if you are going to make food for people this is so sad traumatized for life
I usually have good experiences at this location, but today was very disappointing. I ordered a kids meal and later decided to change my order. The employee, Annabel, told me I could not change it at the window and that I needed to drive around and place a new order, which I did.
When I returned to the window, she stated she did not have my order and closed the window. She then told the Assistant Manager that I declined the kids meal and implied that I was concerned about the price, which was untrue. Ultimately, they refused to take my new order, even though it was for a higher-priced item.
Additionally, the Assistant Manager was sitting at the drive-through window with several other employees, talking and touching their hair instead of addressing the situation or assisting customers. The entire interaction felt unprofessional and poorly managed.
Unfortunately, I will not be returning.
11:30 pm 12/09/25 the cashier doing the drive thru did not greet or speak which is not good customer service, not good on maturity
Atmosphere: 1
Food: 3
Service: 1
The Impossible Whopper is actually very tasty and I’m now hooked, lol
Atmosphere: 5
Food: 5
Service: 5
The sweet tea tasted like flavored water.
Atmosphere: 5
Food: 4
Service: 5
No shakes and no ice cream today? What’s the point? Do you ever have them or just lazy staff that don’t want to do it?
Atmosphere: 1
Food: 1
Service: 1
I should have went to McDonald's breakfast bland no seasoning I didn't get any syrup for my French toast sticks.
Atmosphere: 1
Food: 1
Service: 2
Didn’t even get to order. My husband said, hello are you doing…the employee responded…would you order please! We didn’t even order.
Good food, was fresh
Atmosphere: 3
Food: 4
Service: 4
Easily one of the cleanest and friendly locations I've been in.. The staff this morning were very nice to and not afraid to smile.
Atmosphere: 5
Food: 5
Service: 5
The guy Manager is so good! Even everyone that works here are nice. Thank you guys. you don’t see good customer service anymore.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice simple quick meal when on the run.
And the food is always good
Atmosphere: 5
Food: 5
Service: 5
Kids meal
The toy was unusual but okay
Atmosphere: 5
Food: 5
Service: 5
The customer service is awful . Even the managers don't know how to speak to the customers. The lady manager that worked on the night shift was very rude, yelling at the window did even get the food because they were so rude.2 burger king locations experienced the same attitude all in one night
Great experience only problem fingernail in burger so somebody was working without gloves if my child had have been eating this he would have died so people if you do take a chance on eating I would recommend you not go thru drive please go inside and watch your food be prepared especially if the male manager is there he made excuses that their were no females working that night either I told him a male could have been wearing them the point is they were not wearing gloves my children will no longer be eating burger king never again people please be careful eventually someone is gonna die from this place and everybody thought it was funny it will not be so funny when someone dies only good thing I was the one eating the burger and not my child please get your act together if you are going to make food for people this is so sad traumatized for life
Vegetarian options: Check your food
Dietary restrictions: Check your food
Atmosphere: 3
Food: 1
Service: 3
best burger to me my taste Budd.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal, Onion Rings, Double Whopper, Whopper
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