Terrible experience at this location! I showed up around 6:40pm, with the Google listing still showing a 7:00pm closing time for the Dunkin Donuts part of the gas station. As soon as I walked in, an older lady working the register rolled her eyes at me and told me they were closed. I politely informed her that there was still at least 20 minutes until the stated closing time, but she just ignored me and went back to the register.When the Dunkin' Donuts worker came out, I asked if they were really closed, and he confirmed that yes, they had already closed up for the day. So not only were they closing early without updating their public hours, the staff was also very rude and dismissive when I tried to point that out.Needless to say, I won't be returning to this location. If they can't be bothered to keep their posted hours accurate or treat customers with basic courtesy, then they don't deserve my business. I'd recommend finding a different gas station and Dunkin' Donuts in the area that is more reliable and customer-focused. What a disappointing and frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
Vickie Taylor
The location at power plant and mercury does not do the avocado toast the way the other stores do
Atmosphere: 3
Food: 3
Service: 3
Andrea Williams
Can never get items on menu that I would like no matter what time I go...
Atmosphere: 3
Food: 3
Service: 3
Lovely Rita
The customer service is awesome. Especially the guy behind the counter doing it all by himself today.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato
Tham Saravanapavan
Dunkin is my favorite coffee place ?.
Atmosphere: 3
Food: 5
Service: 5
Wezley Braxton
I never had a problem don't eat the food but love coffee ? never had any customer service
Atmosphere: 5
Food: 3
Service: 5
Rebecca Lang
Jamar and James always hold it down...
Atmosphere: 5
Food: 5
Service: 5
Andre Combo
I just made a quick stop. I usually order from Krispy Cream. This is my number 2 stop for doughnut and coffee.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
Andrew McKenna
This Dunkin is located in a gas station. If you go during rush hour on a weekday morning, they won't have quite enough staffing to work too quickly. The staff were really friendly, and the cashier today in particular was really enthusiastic and hustled to get everyone's drink orders done. For not being a standalone store, it did pretty well. One issue I'll note is that they were out of a lot of the hot breakfast ingredients.
Tracy
I am door dashed a coconut strawberry dragon fruit on numerous occasions with hopes I get just that. But no. There is too often no coconut milk in my beverage. I do the refund thing with the delivery service as that not what I wanted and won't drink it.Why can't people just read the ticket correctly or double check to make sure the item is correct before going on to the next. I understand one time, but seems like every time I order. I informed the delivery driver I did not order that, all they say is that is what they handed me. We'll it's not correct. Wasted money.Why doesn't people take pride in their jobs anymore??? I am adding a photo if my coconut strawberry refresher...
Dunkins is Dunkins, my go to for iced coffees, getting a little expensive on donuts though, even the employees know and throw in couple extras into the mix for you.
Atmosphere: 5
Food: 5
Service: 5
Dionne Olibrus
We waited 5 minutes n still didn't get serviced left with
Atmosphere: 3
Food: 1
Service: 1
Angela Menichino
Great place for coffee in the morning!
Atmosphere: 3
Food: 4
Service: 4
Rae Stevenson
Great assortment of donuts & doughnut holes. Fresh & delicious ...$ 15.00 for a dozenWheelchair accessibility: Yes, there is a very good wheelchair access to Dunkin Donuts
Terrible experience at this location! I showed up around 6:40pm, with the Google listing still showing a 7:00pm closing time for the Dunkin Donuts part of the gas station. As soon as I walked in, an older lady working the register rolled her eyes at me and told me they were closed. I politely informed her that there was still at least 20 minutes until the stated closing time, but she just ignored me and went back to the register.When the Dunkin' Donuts worker came out, I asked if they were really closed, and he confirmed that yes, they had already closed up for the day. So not only were they closing early without updating their public hours, the staff was also very rude and dismissive when I tried to point that out.Needless to say, I won't be returning to this location. If they can't be bothered to keep their posted hours accurate or treat customers with basic courtesy, then they don't deserve my business. I'd recommend finding a different gas station and Dunkin' Donuts in the area that is more reliable and customer-focused. What a disappointing and frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
The location at power plant and mercury does not do the avocado toast the way the other stores do
Atmosphere: 3
Food: 3
Service: 3
Can never get items on menu that I would like no matter what time I go...
Atmosphere: 3
Food: 3
Service: 3
The customer service is awesome. Especially the guy behind the counter doing it all by himself today.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato
Dunkin is my favorite coffee place ?.
Atmosphere: 3
Food: 5
Service: 5
I never had a problem don't eat the food but love coffee ? never had any customer service
Atmosphere: 5
Food: 3
Service: 5
Jamar and James always hold it down...
Atmosphere: 5
Food: 5
Service: 5
I just made a quick stop. I usually order from Krispy Cream. This is my number 2 stop for doughnut and coffee.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
This Dunkin is located in a gas station. If you go during rush hour on a weekday morning, they won't have quite enough staffing to work too quickly. The staff were really friendly, and the cashier today in particular was really enthusiastic and hustled to get everyone's drink orders done. For not being a standalone store, it did pretty well. One issue I'll note is that they were out of a lot of the hot breakfast ingredients.
I am door dashed a coconut strawberry dragon fruit on numerous occasions with hopes I get just that. But no. There is too often no coconut milk in my beverage. I do the refund thing with the delivery service as that not what I wanted and won't drink it.Why can't people just read the ticket correctly or double check to make sure the item is correct before going on to the next. I understand one time, but seems like every time I order. I informed the delivery driver I did not order that, all they say is that is what they handed me. We'll it's not correct. Wasted money.Why doesn't people take pride in their jobs anymore??? I am adding a photo if my coconut strawberry refresher...
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Close 15 minutes early almost every time.
Dunkins is Dunkins, my go to for iced coffees, getting a little expensive on donuts though, even the employees know and throw in couple extras into the mix for you.
Atmosphere: 5
Food: 5
Service: 5
We waited 5 minutes n still didn't get serviced left with
Atmosphere: 3
Food: 1
Service: 1
Great place for coffee in the morning!
Atmosphere: 3
Food: 4
Service: 4
Great assortment of donuts & doughnut holes. Fresh & delicious ...$ 15.00 for a dozenWheelchair accessibility: Yes, there is a very good wheelchair access to Dunkin Donuts
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts