The thing I realized on this visit to Five guys is that they do an excellent job of marketing their hamburgers by making the big one seemed normal calling it 'hamburger' though it has double patties and then the regular one seems small since they call it 'little burger.' I don't go often and was able to remember that finally and order the little burger and it was plenty of food especially when you consider the french fry portion is large too. Nice staff here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Little Bacon Cheeseburger, Free Peanuts While You Wait
Fadhl Ali
I was overcharged sales tax at this location — nearly 14% on my order instead of the correct 6% for Virginia. I paid $8.42 in tax on a $62 order, which is simply wrong. The receipt shows this clearly. I hope management reviews their system and fixes this, because that’s not fair to customers. Very disappointed.
James
I just get a single burger anymore. Can't afford fries and a drink at this place and feel good about it. That burger was good though.
Atmosphere: 4
Food: 4
Service: 5
Duluh
Just wanted to leave a special shoutout to Mr.John. It’s not often I come across people with such great attitudes! Don’t stop being you man!
Atmosphere: 5
Miranda W.
For starters, I wanna say John the cashier that we had today was amazing. He was a very tall guy. He answered all my questions for someone that just ate here for the first time. Now let’s get into the food. I ordered two meals my son. He enjoyed his food. He said the only issue that he has is that his fries were overly salted. I only the other hand thought the food was overhyped. Like I was expecting a burger that was just gonna blow my mind and it didn’t no matter the different options you can put on it. But one thing that my son and I did agree on was how the Oreo milkshakes were. The Sprite gives McDonald’s it run for their money because of how crisp it was. I made sure to get there at 11 when all the food was fresh because it means that the store just opened so it wouldn’t be any reason why it wasn’t good. Maybe at a later time I’ll try again, but I can’t say that I really impressed especially for the amount of money we paid.
Atmosphere: 5
Food: 3
Service: 5
Ms Pow
Quick friendly service. I could barely wrap my mouth around the 2 patty hamburger because it was so thick. Everything tasted good but be aware of the price. My hamburger, fries, and shake was a $26 lunch 😬 I stopped here because it was within walking distance to numerous shops including Target.
Atmosphere: 4
Food: 4
Service: 5
Casey Watros
Worth the money every dam time
Atmosphere: 5
Food: 5
Service: 5
KeKe Ricks
Ordered my food! I literally watched the two women that was preparing the food gossiping the whole time! Please inform them they are not supposed to talk over the food! Or put a mask on! Thanks!!!!!!
Parking: Limited
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Their Cheeseburger
jose lopez
First time coming here and the lady at the register sounds like she has something in her mouth. Really hard to understand and has no patience when I asked her again what she is saying. She gets mad and just starts giving a bad attitude. Really unprofessional.
Atmosphere: 1
Food: 4
Service: 1
M R
I asked for a clean spatula and gloves because I don’t eat bacon for religious reason. The guy said sorry we can’t do that, we have bacon all over the grill. I mean you could’ve cleaned the grill or cooked it on the smaller grill and changed the other stuff. I’ve been ordering five guys since 2008 and they always told me that they cook the bacon in the morning then they clean the grill!! So you’re saying you don’t want a lot of people to come and eat from this place?!
Employees were extremely friendly with a walk in greeting and a great tone!
Atmosphere: 5
Food: 5
Service: 5
Tayjene Taylor
I got a couple of order nothing to crazy but they forgot my cheese on 2 of the burgers didn’t put pickles on of them and gave them onions instead which they can’t eat.
Atmosphere: 3
Food: 2
Service: 3
Trey Dooley
Ordered a double bacon cheeseburger and only got bacon. No patties. Never will return to this location. Spent $25 to get the wrong order.
Atmosphere: 3
Food: 1
Service: 4
Dana Burns
Do not order from this location via food delivery apps. I tried one last time last night (after two orders in a row were wrong over the past few months), and yet again they did not get the order correct. Ordering food to be delivered is painfully expensive these days and to get it wrong repeatedly has caused this location to lose a customer forever. Sucks, I love Five Guys.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Little Bacon Cheeseburger
Sha-Quan Vargas
My son likes there food but I'm not liking someone bent over his food talking 😞
The thing I realized on this visit to Five guys is that they do an excellent job of marketing their hamburgers by making the big one seemed normal calling it 'hamburger' though it has double patties and then the regular one seems small since they call it 'little burger.' I don't go often and was able to remember that finally and order the little burger and it was plenty of food especially when you consider the french fry portion is large too. Nice staff here.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Little Bacon Cheeseburger, Free Peanuts While You Wait
I was overcharged sales tax at this location — nearly 14% on my order instead of the correct 6% for Virginia. I paid $8.42 in tax on a $62 order, which is simply wrong. The receipt shows this clearly. I hope management reviews their system and fixes this, because that’s not fair to customers. Very disappointed.
I just get a single burger anymore. Can't afford fries and a drink at this place and feel good about it. That burger was good though.
Atmosphere: 4
Food: 4
Service: 5
Just wanted to leave a special shoutout to Mr.John. It’s not often I come across people with such great attitudes! Don’t stop being you man!
Atmosphere: 5
For starters, I wanna say John the cashier that we had today was amazing. He was a very tall guy. He answered all my questions for someone that just ate here for the first time. Now let’s get into the food. I ordered two meals my son. He enjoyed his food. He said the only issue that he has is that his fries were overly salted. I only the other hand thought the food was overhyped. Like I was expecting a burger that was just gonna blow my mind and it didn’t no matter the different options you can put on it. But one thing that my son and I did agree on was how the Oreo milkshakes were. The Sprite gives McDonald’s it run for their money because of how crisp it was. I made sure to get there at 11 when all the food was fresh because it means that the store just opened so it wouldn’t be any reason why it wasn’t good. Maybe at a later time I’ll try again, but I can’t say that I really impressed especially for the amount of money we paid.
Atmosphere: 5
Food: 3
Service: 5
Quick friendly service. I could barely wrap my mouth around the 2 patty hamburger because it was so thick. Everything tasted good but be aware of the price. My hamburger, fries, and shake was a $26 lunch 😬 I stopped here because it was within walking distance to numerous shops including Target.
Atmosphere: 4
Food: 4
Service: 5
Worth the money every dam time
Atmosphere: 5
Food: 5
Service: 5
Ordered my food! I literally watched the two women that was preparing the food gossiping the whole time! Please inform them they are not supposed to talk over the food! Or put a mask on! Thanks!!!!!!
Parking: Limited
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Their Cheeseburger
First time coming here and the lady at the register sounds like she has something in her mouth. Really hard to understand and has no patience when I asked her again what she is saying. She gets mad and just starts giving a bad attitude. Really unprofessional.
Atmosphere: 1
Food: 4
Service: 1
I asked for a clean spatula and gloves because I don’t eat bacon for religious reason. The guy said sorry we can’t do that, we have bacon all over the grill. I mean you could’ve cleaned the grill or cooked it on the smaller grill and changed the other stuff. I’ve been ordering five guys since 2008 and they always told me that they cook the bacon in the morning then they clean the grill!! So you’re saying you don’t want a lot of people to come and eat from this place?!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees were extremely friendly with a walk in greeting and a great tone!
Atmosphere: 5
Food: 5
Service: 5
I got a couple of order nothing to crazy but they forgot my cheese on 2 of the burgers didn’t put pickles on of them and gave them onions instead which they can’t eat.
Atmosphere: 3
Food: 2
Service: 3
Ordered a double bacon cheeseburger and only got bacon. No patties. Never will return to this location. Spent $25 to get the wrong order.
Atmosphere: 3
Food: 1
Service: 4
Do not order from this location via food delivery apps. I tried one last time last night (after two orders in a row were wrong over the past few months), and yet again they did not get the order correct. Ordering food to be delivered is painfully expensive these days and to get it wrong repeatedly has caused this location to lose a customer forever. Sucks, I love Five Guys.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Little Bacon Cheeseburger
My son likes there food but I'm not liking someone bent over his food talking 😞
Atmosphere: 3
Service: 1
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