The staff was friendly enough. I believe they are probably poorly managed and staffed. I've worked this job before for years and know how difficult it can actually be. The wait was longer than I would have liked but the order brought to my car was fresh and correct.
Atmosphere: 2
Food: 3
Service: 3
Merri Bailey
The worst Mcdonalds in Hampton. There is always some they do bit have
Atmosphere: 1
Food: 1
Service: 1
Breamichellle
Please do not go to the location , someone at this location is stealing card number I’m the second person within the last week that this happened too.
Atmosphere: 1
Food: 1
Service: 1
Rio Pacheco
Me and my son stood in McDonald's Hampton Virginia Pembroke Ave and Shelton Road in the line with no service for over 20 minutes just standing I started asking the manager and the workers can somebody come in service us at the register and nobody came we were ignored. I asked for the manager to come and help me she ignored me and they that one crew member provide a service to me and my son instead six crew members were cuddled up around two door Dash orders trying to figure out what items go in the the bags I am now across the street at the KFC ordering and the services okay and we are about to be on our wayI
Atmosphere: 1
Food: 1
Service: 1
Kynkozerio z (HiddenNightWalker)
I would put 0 stars if itd let me, unfriendly employees, I've ordered there multiple times and every time they never add onion when I spent the extra money for it, yes its .50 cents but that adds up over time! And the music they are listening to is not family friendly half the time, they really need to weed out the bad eggs and get some decent people working there but either way, they've lost my business.
Atmosphere: 1
Food: 1
Service: 1
SPN_DC 15
By far the worst mc ds I have been to. The 2 times I have gone both times I was missing items, one being a whole meal, the cheeseburger had nothing on it but pickles, just a bun pickles and the patty, missing a drink, the chicken nuggets seemed like they were sitting out for awhile and they just refried them to heat them up. Took a bite and it was hard and dry. Waited a good 15mins. Service had attitude the entire time. Complained when mentioned items missing like it was my fault. Definitely won’t be going back there. Horrible
Food: 3
Service: 1
Victor Ingram
It's McDonald's, you know what to expect, and that is exactly what you get.
Atmosphere: 3
Food: 3
Service: 4
Shanna Etheridge
Quite literally the slowest McDonald’s in Hampton. 25+ minutes for two happy meals. Then ended up giving ours to the car after us after we were pulled up.
Atmosphere: 1
Food: 3
Service: 1
Alexis Switzer
Employees are rude and food is mid unfortunately
Atmosphere: 1
Food: 1
Service: 1
Cashhh Money
I was in line for 1 hours and 30 minutes messy bugger cold fries and nasty fries ONE STAR !!
Ugh, I wish I would have gotten a picture. My husband & I stopped here to get 2 ice cream cones. Its took forever for one & then when we actually got them I was surprised they even handed them to us. They were the worst looking ice cream cones we have ever gotten. It was like an xxsmall for one & for two it was hanging half way off the side. Almost fell off. I love the taste of their ice cream & we usually don't ha e a problem but this time who ever was in charge of getting out cones did a horrible job. Was not worth $5. Maybe $2 at most. Disappointed. 😔
Atmosphere: 1
Food: 2
Service: 2
Jennifer Vecchio
I sat in the drive through for 37 minutes today. This is the worst McDonalds in Hampton.
Atmosphere: 1
Food: 2
Tony Daly
Hot garbage! No clue what they’re doing.
Atmosphere: 1
Food: 2
Service: 1
Tahjma Langhorst
Why does it always take 20 mins in the drive through and that or longer for pickup orders just to get food that's not even fresh? Chicken nuggets tasting like it's been sitting forever. This place is terrible I only go bc it's closest to where I live but it's probably worth it to go to one further away, I will probably get the food faster and get back home faster than sitting and waiting at this place. Save your time and money and just find food elsewhere
Atmosphere: 1
Food: 2
Service: 1
Cee Jay
The wait in the drive through this morning was excessive. Food was excellent. It's disturbing to see a bunch of kids hiding out behind their utility shed.
The staff was friendly enough. I believe they are probably poorly managed and staffed. I've worked this job before for years and know how difficult it can actually be. The wait was longer than I would have liked but the order brought to my car was fresh and correct.
Atmosphere: 2
Food: 3
Service: 3
The worst Mcdonalds in Hampton. There is always some they do bit have
Atmosphere: 1
Food: 1
Service: 1
Please do not go to the location , someone at this location is stealing card number I’m the second person within the last week that this happened too.
Atmosphere: 1
Food: 1
Service: 1
Me and my son stood in McDonald's Hampton Virginia Pembroke Ave and Shelton Road in the line with no service for over 20 minutes just standing I started asking the manager and the workers can somebody come in service us at the register and nobody came we were ignored. I asked for the manager to come and help me she ignored me and they that one crew member provide a service to me and my son instead six crew members were cuddled up around two door Dash orders trying to figure out what items go in the the bags I am now across the street at the KFC ordering and the services okay and we are about to be on our wayI
Atmosphere: 1
Food: 1
Service: 1
I would put 0 stars if itd let me, unfriendly employees, I've ordered there multiple times and every time they never add onion when I spent the extra money for it, yes its .50 cents but that adds up over time! And the music they are listening to is not family friendly half the time, they really need to weed out the bad eggs and get some decent people working there but either way, they've lost my business.
Atmosphere: 1
Food: 1
Service: 1
By far the worst mc ds I have been to. The 2 times I have gone both times I was missing items, one being a whole meal, the cheeseburger had nothing on it but pickles, just a bun pickles and the patty, missing a drink, the chicken nuggets seemed like they were sitting out for awhile and they just refried them to heat them up. Took a bite and it was hard and dry. Waited a good 15mins. Service had attitude the entire time. Complained when mentioned items missing like it was my fault. Definitely won’t be going back there. Horrible
Food: 3
Service: 1
It's McDonald's, you know what to expect, and that is exactly what you get.
Atmosphere: 3
Food: 3
Service: 4
Quite literally the slowest McDonald’s in Hampton. 25+ minutes for two happy meals. Then ended up giving ours to the car after us after we were pulled up.
Atmosphere: 1
Food: 3
Service: 1
Employees are rude and food is mid unfortunately
Atmosphere: 1
Food: 1
Service: 1
I was in line for 1 hours and 30 minutes messy bugger cold fries and nasty fries ONE STAR !!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ugh, I wish I would have gotten a picture. My husband & I stopped here to get 2 ice cream cones. Its took forever for one & then when we actually got them I was surprised they even handed them to us. They were the worst looking ice cream cones we have ever gotten. It was like an xxsmall for one & for two it was hanging half way off the side. Almost fell off. I love the taste of their ice cream & we usually don't ha e a problem but this time who ever was in charge of getting out cones did a horrible job. Was not worth $5. Maybe $2 at most. Disappointed. 😔
Atmosphere: 1
Food: 2
Service: 2
I sat in the drive through for 37 minutes today. This is the worst McDonalds in Hampton.
Atmosphere: 1
Food: 2
Hot garbage! No clue what they’re doing.
Atmosphere: 1
Food: 2
Service: 1
Why does it always take 20 mins in the drive through and that or longer for pickup orders just to get food that's not even fresh? Chicken nuggets tasting like it's been sitting forever. This place is terrible I only go bc it's closest to where I live but it's probably worth it to go to one further away, I will probably get the food faster and get back home faster than sitting and waiting at this place. Save your time and money and just find food elsewhere
Atmosphere: 1
Food: 2
Service: 1
The wait in the drive through this morning was excessive. Food was excellent. It's disturbing to see a bunch of kids hiding out behind their utility shed.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Egg Mcmuffin
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