McDonald's

1534 E Pembroke Ave, Hampton
(757) 723-7448

Recent Reviews

hunter elite1984

Sat my food on the mobile order stand I was standing there 10 minutes and the guy asked me for a receipt after he knowing the kiosk don't give receipts

Gideon Conway

Didn’t give me a spoon for my McFlurry. Didn’t blend the McFlurry. No straw for other drink. Charged me for a vanilla shake when I asked for a shamrock shake, and when I asked about it the guy said, “yeah we don’t have those,” and walked away from the window.

Food: 3

Service: 1

john Zion

They forgot the meaning of fast

Atmosphere: 2

Food: 3

Service: 2

Mariela Marius

Has someone manning the drive through just to tell you drive through is closed. Ridiculous!

Food: 5

??? Smile

My daughter and I frequent this McDonalds. Well we went this morning around 830. They were very busy. But let me tell you this…from the lady taking the order on the speaker to the last gentleman that gave us the order they were AMAZING!! They were so friendly and polite. I’m not saying the service was bad before but TODAY!!! I wanted to go through drive thru again and get something else ? Very well 3/14/2024 morning crew!!!!

Food: 5

Service: 5

Mrs. Kia Renee Damian Jerrel Caine Sr

I got sick off it yesterday throwing up a triple cheese burger and large

Atmosphere: 1

Food: 1

Service: 1

T. Shavers

Every time I come to this location there’s an issue. This morning I ordered my breakfast via the app, steak, egg and CHEESE McMuffin meal but my sandwich didn’t have the cheese on it. The bag was super greasy from the hashbrown that was drowning in oil and soggy which lets me know it was pulled too early. This is my last time visiting this location.

Food: 1

Service: 1

Jessica Heitzenroeder

Do not recommend. They would not tell me my total until they had my debit card and then told me $32.17 for 3 large fries and 2 apple pies. When I asked about the cost the guy working at the counter told me that sounded right. I asked him how much were the fries and he told me he didn't know, so I asked him if they are about $10 a piece. He said that sounded right. I asked for a receipt and he told me it was not possible. I told him that was not acceptable and I needed a receipt. He VERY reluctantly whet back and got me a receipt and now the total is $17.21. Seems very suspicious to me.

Atmosphere: 1

Service: 1

Rebecca Wilhelm

Always missing parts of my order and the condiments I ask for at the speaker. They have it on receipt and still manage to mess it up? Like combo meals come with fries and drink and they always forget the fries and have me wait just to bring me out cold fries that have been sitting for like hours. All of them seem to be extremely short staffed from open to close.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Happy Meal, Cheeseburger, Chicken Mcnuggets

Joan Phillips

French fries were hot and had the right amount of salt. Hamburger, the regular one was ok.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Large Fries

JD3

Terrible service. Not only were they slow and not even greeting anyone at the front counter, they were blasting their stupid gangster rap for everyone to hear, including kids who were in the dining room. I know it's McDonald's and nobody expects much out of the employees there, but this experience today was beyond horrible. Just like it is every single time I've ever been there. Have a little pride.

Atmosphere: 1

Food: 1

Service: 1

Andrea Johnson

App was not working properly. I was "comped" my

Atmosphere: 3

Food: 3

Service: 5

Tenea Williams

the food is decent but the customer service is horrible . Ladies don’t send your spouse out for food by themselves seeing as though the women at this establishment might write there number down on the receipt ?

Atmosphere: 1

Food: 1

Service: 1

thejman63

Not a fan. I was in line for about 25 to 30 minutes. With someone driving. I almost wish we had left. The person when we finally got up. There was all over themselves with getting things mixed up with the food. Even missed one of the burgers with the order. I know it's McDonald's and I don't usually eat there. But I figured leaving a review of this one would be worth it for the views for Google. Just to know how bad. The drive through is with being managed. They did not seem to know their head from a hole in the ground. The line took forever to move. You would have thought somebody was ordering for a whole construction site. But it seems like the employees were super incompetent. It was ridiculous. Would not eat here again. The food was decent but still. The service was god awful

Atmosphere: 1

Food: 3

Service: 1

Jake T.

Worst McDonald's I have EVER been through!!! We got there at 10:30 and didn't get our food until 11:33. Had to go inside after and get our order fixed because they forgot our sandwiches and ranch!!! Can you believe that?????

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