Palm Tree Caribbean Cafe

Jerk chicken is all heat, no flavor, overcooked and dry, rice undercooked and hard. French Fries were old and dry. Fried chicken overcooked and dry. Disappointed in lack of care towards food satisfaction, will not return...Just awful!

Ordered a large oxtail but doesn’t look large in my opinion I also asked for extra gravy, and I got None what so ever. The rice is undercooked I cant even eat it. Definitely a disappointment.

Rapper, De like rap song. It goes like this. Have you ever been over a friend house to eat and the mama cooking? The food you're tasting the food but the food tastes like wood and then they asked you. Do you want some more? I said no Bubba. We're friends but I don't want your food no more. That's food tastes terrible like wood. That was my first time there. The food was very salty and spicy hot, and I had Green Beans ok, I had cabbage ok. the yams sweet like pure sugar. Also vegan nuggets spicy, just terrible. I spent 46 dollars. Try to support.

Food: 1

Service: 2

Food is excellent! This is that true Caribbean flavor if that’s what you’re looking for

Nice establishment, prompt service, polite staff. I ordered oxtail(4/10) w/ cabbage(5/10) , and rice and peas (5/10) and plantain (9/10) .

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Rice and Peas, Oxtail & Jerk Chicken

Twenty Minutes in Line and still not able able to order, even while standing right in front of the cashier. So, I walked out.... only go here if you have time to waste.

Atmosphere: 1

Service: 1

I made a review that I can’t seem to find ironically And the response was weird.My other half called you all back about the refund that we were told “was going right back on the card” yesterday after sending me a screenshot of the reply to the review made yesterday after work. A 36$ total at first end up coming out to be more because what we ordered and paid for initially wasn’t available and we were charged a second time after ordering the tacos after not having the oxtails. I recommended having a list of things that aren’t available daily.
Apologies,I was wrong about the jackfruit which was fine with the daring brand chicken but my complaint was due to the added spicy peppers that I never mentioned on the order. I ended up giving my sub away and being hungry still and I didn’t get me come back sauce on it either .For the owners reply to my first review to ask, “why would I come back if I didn’t like it the first time or had an issue after eating the mushrooms” is untactful. Sadly I came back a second time because I figured you all had a busy or bad day with the black mushrooms I got last Friday which was a first for me with oyster mushrooms period so I was mislead when I TASTE them and they were burnt and fried in old grease I even tried taking the breading off … idk the black color wasn’t how they should look because I see nice golden mushrooms on other reviews today which is why I wish I took a picture.
Grease can turn anyone’s stomach with any type of food but I apologize for guessing I mightve ordered something that was just made terribly so I decided to try another item a few days later before washing the whole idea away. Why wouldn’t I support a B.o.B?

I also had asked the cashier for a bathroom bc I wanted to wash my hands from getting there straight from work, the young man replied, you all didn’t have one available. So after spending damn near 200 total both trips to make a review and being asked why did I come back proves that service doesnt matter as well.

Thanks

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Fries

ok... I just literally ordered a chicken philly aka jack fruit. he asked did I want it all the way i said yes all the way consist of lettuce tomatoes onion peppers on a philly anywhere . my mouth is burning with jalapeños and banana peppers which is an add on not considered all the way.
my first visit last Friday we both got sick on our stomach with the fried oyster mushrooms which were made in old grease and the wing dinner I got my dad was thee same grease wings were crispy dark brown. he only ate two out of 3.

also today my other half ordered ribs first.. didn't Have them availabe then asked for the oxtails he charged the card for the order then came back n said they had none of those either so it had to be refunded back to the card..he chose the tacos ? they were the best thing

we won't be returning
the bathroom is only for employees but it's a sit down not a take-out only. INCONVENIENT & WASTE OF MONEY

Atmosphere: 5

Food: 2

Service: 2

Wow I am so sorry to hear that this place has gone down hill. I am only responding to the recent review.. by looking at the attached image it looks really sad. This restaurant has always been one that I recommend for some good home cooking.
I tell people they have the best Mac & cheese and the cakes were extra special (baked off location at the time of my visit). Palm Tree if you are reading this Give me a reason why I should recommend you and visit you.. pretty please...

OUT OF ORDER! $27 FOR A HALF SCOOP OF rice AND 5 likkle piece of meat. Organize yourself forreal.

Atmosphere: 1

Food: 1

Service: 1

jerk chicken Rasta pasta is bomb y’all go get it fr ? as u can see half of it gone lol

Atmosphere: 3

Food: 5

Service: 5

I was VERY disappointed. I've eaten food at this place before it was very good. So I decided to come pay this place a visit again. When I walked in, all I heard was LOUD RAP MUSIC coming from the back of the restaurant. I hollered hello, hello, hello abd I notice they had a doorbell, so I rang the bell young man comes out, I ask were is the rest of menu. We'll I looked it over while he leaves and later I rang bell. This young man takes his time coming back. I just left so mad. Hopefully, I can revisit and have better service ?‍♀️

Atmosphere: 1

Food: 1

Service: 1

First timer! Ordered lunch size Curry chicken with rice &peas, yams (so good) and plantains! Loved it!

Food: 5

Recommended dishes: Rice and Peas, Curry Chicken

The way that food just blessed me and my husband’s tastebuds is insane. We are literally sitting here scraping the plate. If yall were open right now I would be dashing more food to my house as I type. I had the stew chicken, yellow rice, plantains and cabbage. The cabbage is phenomenal I’ve never had cabbage that good in my life. Secondly the chicken omg it was so tender and flavors were bursting out from every bite. The plantains were cooked perfectly not Burnt at all literally perfect. The yellow rice was soaked in the chicken juice which I love it wasn’t to much or to little.I’m so pleased with the food I would probably eat here everyday if I could. I can’t wait to try the rest of the menu. Thanks so much for your service I absolutely loved my food. Oh and my son had two beef patties he said they were delicious as well. I’m happy overall with everything. I will be ordering more food tomorrow.

Food: 5

Service: 5

Recommended dishes: Yellow Rice, Brown Stew Chicken

Baby when I say literally everything from this place that I've tried has been amazingggggggg!!!! You Will never go wrong!!! Their Salmon Jerk Pasta babyyyy and that mac and cheese egg roll sweet baby jesus!!!!! It's just one problem they are only in Hampton!!! Come on across this water and stop being selfish!!!