Papa Johns Pizza
                                3370 Commander Shepard Boulevard, Hampton
                                 (757) 766-1000
                            
Recent Reviews
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I haven’t had an issue since I started ordering here they’re usually super fast and my order is ready within 10 minutes! I can’t speak for delivery but my neighbors say it takes forever even though we’re quite literally across the street a 1 minute drive.
Atmosphere: 4
Food: 5
Service: 4
This was an online order, it was okay. I ordered cheese sticks as well which was great. Pizza didn’t look that good but tasted well
Food: 3
Service: 5
I recommend, for the workers here, to make sure that ALL the items on the receipt are in the boxes/bags before sending them out to your drivers. I ordered 4 extra cups of ranch and I didn't receive them. Fortunately I am a big fan of yall lol pizza is always fresh and wings are hot and delicious.
Food: 4
Service: 5
This was the worst experience with a Papa John's. The pizza didn't arrive for over an hour even tho the restaurant is like a mile away. The food smelled like cigarettes and was ice cold. 0 out of 10 i NEVER recommend.
Atmosphere: 2
Food: 1
Service: 2
The lady was rude she was bucking and being so rude she did not refund me back my money we been waiting for 3 days she was rude on the phone and she did not let us speak to a supervisor my food tasted like dirt last time and those people in Papa John's that works with her was rude too I been gonna to this papa John's for a long time including my family members and the people they got in there is very rude and disgusting
Atmosphere: 1
Food: 1
Service: 1
Good pizza. Good prices.
Order was a little on the late side, hey I get it places get busy. I called and was offered a remake which I accepted. Upon receiving my order I got a free upgrade and it was very fresh! Whoever nathan is went above and beyond and I greatly appreciate that! Hey nathan thanks again! I know you will see this! :)
Atmosphere: 5
Food: 5
Service: 5
Amazing staff who prioritize customer satisfaction and quality service you will not be disappointed with choosing papa johns
Atmosphere: 5
Food: 5
Service: 5
Best slice of pizza in the Tri-County area. Everyday is a great day at Papa John's.
Atmosphere: 5
Food: 5
Service: 5
The employees are always smiling and polite. I have had an order that was not great, but they remade it and really strive to fix any issues. My asd daughter loves the tuscan cheesesticks, so we will be lifelong customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesticks
Restaurantji Recommends
The employees are always smiling and polite. I have had an order that was not great, but they remade it and really strive to fix any issues. My asd daughter loves the tuscan cheesesticks, so we will be lifelong customers.
Atmosphere: 5
Food: 5
Service: 5
The New Yorker is only New York Pizza by size, not by taste. Really wish they would offer regular ham, Canadian Bacon just doesn't cut it. They made my pizza wrong, when I called, the girl that answered was nice and ended up being the one that made it. She owned up to it and admitted she read the ticket wrong, as soon as I had her read what I had ordered, which I appreciated. They did send a new pizza, by that time though everything else was cold, 1 person with food allergies was single out and had to wait for her pizza. There was no compensation or anything offered...... the entire order being redone, extra papa points, some wings/a dessert/cheese sticks, some type of credit, nothing was done. The employee was sorry, she went to her manager and told her she knew she made the pizza wrong, the manager didn't even bother to come to the phone, from the sounds in the background it was as if we should appreciate that they are willing to send me a new pizza.
Couldn't tell taste wise which were hot and which were lemon pepper, both just drowning in hot sauce.
Food: 3
Service: 3
We have ordered delivery and pickup from this location several times. They are always fast with either option, the order is always correct, and the food tastes as it should.
Atmosphere: 5
Food: 5
Service: 5
The New Yorker is only New York Pizza by size, not by taste. Really wish they would offer regular ham, Canadian Bacon just doesn't cut it. They made my pizza wrong, when I called, the girl that answered was nice and ended up being the one that made it. She owned up to it and admitted she read the ticket wrong, as soon as I had her read what I had ordered, which I appreciated. They did send a new pizza, by that time though everything else was cold, 1 person with food allergies was single out and had to wait for her pizza. There was no compensation or anything offered...... the entire order being redone, extra papa points, some wings/a dessert/cheese sticks, some type of credit, nothing was done. The employee was sorry, she went to her manager and told her she knew she made the pizza wrong, the manager didn't even bother to come to the phone, from the sounds in the background it was as if we should appreciate that they are willing to send me a new pizza.
Couldn't tell taste wise which were hot and which were lemon pepper, both just drowning in hot sauce.
Food: 3
Service: 3
Recommended dishes: Chicken Poppers, Garlic Parmesan Breadsticks
Called and place a $60 delivery order. Received one under cooked pizza. The staff was rude and unprofessional. I honestly love papa John’s but will not be going back to this one.
Atmosphere: 1
Food: 1
Service: 1
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