Worst Taco Bell I’ve ever been to. Order is often wrong. Service times are extremely slow and when going through the drive I get asked to park every time. Even when no one is behind. Additionally the team members all have unpleasant attitudes and act like they are doing me a favor.
Atmosphere: 1
Food: 3
Service: 1
Russell Vette (HussellMan)
Always has been and always will be worst Taco Bell/KFC I've been to.
Atmosphere: 2
Food: 3
Service: 2
Sara Thomas
Worst place I've ever been. Sucks because it's right by the house so it's convenient but I'll drive the 15 min to go to another one. Everyone is on their phones the entire time they are handing me money. The food is disgusting, stale old and sloppy. They always make you wait in the parking lot. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
Martia Holloway
The are very slow and always ask you to pull around. An order takes over ten minutes any time of the day. This has got to be the worse location in America. The people are rude and nasty. Also slow. The food is never that good for the amount of time you wait. Any Taco Bell and kfc together is slow. Well all the ones in the 757. It’s actually ridiculous. Take a chick fil a customer service class.
Atmosphere: 1
Food: 1
Service: 1
Pete Watkins
Chalupa? Churrii dessert but they did not put it in bag. This is after drive thru person said she checks her orders. Unforgettable.
Atmosphere: 2
Food: 2
Service: 1
P Howard
I ordered via the drive thru at the 1603 E Pembroke Ave. I ordered nacho fries with cheese and 4 piece tenders with spicy ranch and I said “from the Taco Bell side” in the speaker. The lady in the speaker, a white woman with glasses asked if I wanted to round up my $10.99 total and I said yes so I paid $11. I sat at the window as the only person in the drive thru for about 30 seconds and the woman asked me to pulled around and she would bring it all out. After 15 min she brought out the nacho fries with cheese and the tenders no sauce. I went inside and waited for a moment as the only person waiting at the counter before a black bald male came up to me and I asked for spicy ranch. He told me they charge for that and tried to give me buffalo ranch. I asked him again for spicy ranch and he said that’s on the Taco Bell side and they charge for that and then I said I just paid for tenders and the woman did not give me sauce. I told him I can pay for it and he walked off got one spicy ranch then I told him I would like to pay for 2 so he rang up the 2 sauces and walked away to get another sauce. He came back and I paid for the sauces, $0.68. He had an attitude the whole time. I have ordered these tenders before with this sauce at this and other location with no issue and never had to pay extra for sauce. Even on the Taco Bell app the spicy ranch is the default sauce.
David C
Workers always make you pull around to the parking lot when going through the drive thru and my chips tasted like bleach. They must never change the oil..
Atmosphere: 2
Food: 1
Service: 3
Zachary Valverde
sept 17 8pm Drive through worker was extremely rude when I said my order and told me to go eat somewhere else. Don’t have to tell me twice. I’ve always had issues with this establishment, especially regarding customer service or long wait times for food prep.
Atmosphere: 1
Food: 1
Service: 1
Adam Taft
KFC I service alot of KFC and I really enjoy this place
Atmosphere: 5
Food: 5
Service: 5
Christopher Boehm
I only do take out but the employees are quite friendly. Food is good despite the change to my favorite gravy recipe. Great deals too!
So I am an Uber driver I come in and I let the guy who looked at me dead in my face but not say anything continue to seepw the floors then he ask how can I help you I politely say I'm here for this person he goes and checks which I can see and hear him asking anoyher worker which I couldn't see then just comes back and sweeps floor again smh I say oh and what was the status and he then says oh five to seven min okay thanks for letting me know. So my thought on this is when he asked his teamate the status shouldn't he have came back and told me the status why did I have to ask him. Very poor customer service if you ask me
Kevin Neal
This location in Hampton Va is not open fir business late night or doesn't have staff to accommodate your order
Brentny Greene
I have never seen employees behave in such a rude and unprofessional manner. I’m almost tempted to truly expose this franchise location for the sloppy presentation of the food and horrendous customer service the women working today showed. I promise you the best thing you can do for yourself is take your money somewhere else! Taco Bell do yourself a huge favor and replace whoever is running this location because who you have now is the absolute bottom of the barrel.
Food: 1
Service: 1
Ranequa Richardson
Visited the drive-thru at this location and was met with unprofessional, unknowledgeable service and a rude, standoffish attitude. When asking about a menu item, the employee couldn’t explain it correctly, gave inaccurate information, and responded with unnecessary attitude when I adjusted my order. Overall behavior was dismissive and unwelcoming. If staff cannot provide accurate information or treat customers respectfully, perhaps they should consider working somewhere where that behavior is acceptable.
Pam Aponte
8/09/2025@5pm. The service is extremely bad. The drive-thru cashier/ shift manager is a sourpuss and should be fired with a nasty, rude attitude, nonattentive, and sloppy appearance. I ordered Taco Bell and it was disgusting. I had to wait for my order and was asked to pull over to the side. I asked for sauce and she acted like she didn't want to walk back to get it. When she returned with a nasty attitude with not enough sauce for all of my items. The food tasted rotten and I threw up before leaving the parking lot. The burrito was soggy and had a funny twang. I'm wondering what happened to the lettuce and cheese. The taco had half a shell! When I came back into the store, the drive-thru cashier rolled her eyes at me. Now you know that was wrong to serve half of a shell taco and when they replaced it, there was hardly any meat or cheese in it. Seriously, someone needs to fire her and the cook! Straight disgusting! I'm mad I wasted my money. I would've been better off if I had gone to McDonald's which is right behind it.
Worst Taco Bell I’ve ever been to. Order is often wrong. Service times are extremely slow and when going through the drive I get asked to park every time. Even when no one is behind. Additionally the team members all have unpleasant attitudes and act like they are doing me a favor.
Atmosphere: 1
Food: 3
Service: 1
Always has been and always will be worst Taco Bell/KFC I've been to.
Atmosphere: 2
Food: 3
Service: 2
Worst place I've ever been. Sucks because it's right by the house so it's convenient but I'll drive the 15 min to go to another one. Everyone is on their phones the entire time they are handing me money. The food is disgusting, stale old and sloppy. They always make you wait in the parking lot. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
The are very slow and always ask you to pull around. An order takes over ten minutes any time of the day. This has got to be the worse location in America. The people are rude and nasty. Also slow. The food is never that good for the amount of time you wait. Any Taco Bell and kfc together is slow. Well all the ones in the 757. It’s actually ridiculous. Take a chick fil a customer service class.
Atmosphere: 1
Food: 1
Service: 1
Chalupa? Churrii dessert but they did not put it in bag. This is after drive thru person said she checks her orders. Unforgettable.
Atmosphere: 2
Food: 2
Service: 1
I ordered via the drive thru at the 1603 E Pembroke Ave. I ordered nacho fries with cheese and 4 piece tenders with spicy ranch and I said “from the Taco Bell side” in the speaker. The lady in the speaker, a white woman with glasses asked if I wanted to round up my $10.99 total and I said yes so I paid $11. I sat at the window as the only person in the drive thru for about 30 seconds and the woman asked me to pulled around and she would bring it all out. After 15 min she brought out the nacho fries with cheese and the tenders no sauce. I went inside and waited for a moment as the only person waiting at the counter before a black bald male came up to me and I asked for spicy ranch. He told me they charge for that and tried to give me buffalo ranch. I asked him again for spicy ranch and he said that’s on the Taco Bell side and they charge for that and then I said I just paid for tenders and the woman did not give me sauce. I told him I can pay for it and he walked off got one spicy ranch then I told him I would like to pay for 2 so he rang up the 2 sauces and walked away to get another sauce. He came back and I paid for the sauces, $0.68. He had an attitude the whole time. I have ordered these tenders before with this sauce at this and other location with no issue and never had to pay extra for sauce. Even on the Taco Bell app the spicy ranch is the default sauce.
Workers always make you pull around to the parking lot when going through the drive thru and my chips tasted like bleach. They must never change the oil..
Atmosphere: 2
Food: 1
Service: 3
sept 17 8pm
Drive through worker was extremely rude when I said my order and told me to go eat somewhere else. Don’t have to tell me twice. I’ve always had issues with this establishment, especially regarding customer service or long wait times for food prep.
Atmosphere: 1
Food: 1
Service: 1
KFC I service alot of KFC and I really enjoy this place
Atmosphere: 5
Food: 5
Service: 5
I only do take out but the employees are quite friendly. Food is good despite the change to my favorite gravy recipe. Great deals too!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
So I am an Uber driver I come in and I let the guy who looked at me dead in my face but not say anything continue to seepw the floors then he ask how can I help you I politely say I'm here for this person he goes and checks which I can see and hear him asking anoyher worker which I couldn't see then just comes back and sweeps floor again smh I say oh and what was the status and he then says oh five to seven min okay thanks for letting me know. So my thought on this is when he asked his teamate the status shouldn't he have came back and told me the status why did I have to ask him. Very poor customer service if you ask me
This location in Hampton Va is not open fir business late night or doesn't have staff to accommodate your order
I have never seen employees behave in such a rude and unprofessional manner. I’m almost tempted to truly expose this franchise location for the sloppy presentation of the food and horrendous customer service the women working today showed. I promise you the best thing you can do for yourself is take your money somewhere else! Taco Bell do yourself a huge favor and replace whoever is running this location because who you have now is the absolute bottom of the barrel.
Food: 1
Service: 1
Visited the drive-thru at this location and was met with unprofessional, unknowledgeable service and a rude, standoffish attitude. When asking about a menu item, the employee couldn’t explain it correctly, gave inaccurate information, and responded with unnecessary attitude when I adjusted my order. Overall behavior was dismissive and unwelcoming. If staff cannot provide accurate information or treat customers respectfully, perhaps they should consider working somewhere where that behavior is acceptable.
8/09/2025@5pm. The service is extremely bad. The drive-thru cashier/ shift manager is a sourpuss and should be fired with a nasty, rude attitude, nonattentive, and sloppy appearance. I ordered Taco Bell and it was disgusting. I had to wait for my order and was asked to pull over to the side. I asked for sauce and she acted like she didn't want to walk back to get it. When she returned with a nasty attitude with not enough sauce for all of my items. The food tasted rotten and I threw up before leaving the parking lot. The burrito was soggy and had a funny twang. I'm wondering what happened to the lettuce and cheese. The taco had half a shell! When I came back into the store, the drive-thru cashier rolled her eyes at me. Now you know that was wrong to serve half of a shell taco and when they replaced it, there was hardly any meat or cheese in it. Seriously, someone needs to fire her and the cook! Straight disgusting! I'm mad I wasted my money. I would've been better off if I had gone to McDonald's which is right behind it.
Atmosphere: 1
Food: 1
Service: 1
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