Papa John's Pizza

I’ll never use papa Johns at Westlake again. I had the cops called on me at this establishment. I called in my order, they took my card over the phone and said it was declined twice. I check my online account and had 2 charges from them. They asked for the card a third time and I tell her I’m not giving my card again I’ll just come pay cash. I get to the store and tell them why I’m there, they immediately say leave or I’m calling the cops. I leave and my boyfriend goes back to place the same order and was charged $20 more for the exact same order. He refused to pay it and was told he could leave or the cops would be called. He was immediately pulled over after leaving by 2 deputies and informed that he was trespassing.

Great service. Good tasting pizza but seriously lacked toppings. Mushrooms were shredded little pieces and on an x-large pizza there were only 18 pieces of pepperoni. Very sparse but still tasty!

This is our go to pizza place weekly. Great service, pizza with plenty of sauce- always fresh and the app is great!

Order pizza and the young lady that delivered it was very nice, no issues

Great food & brownies

Place a mobile order for pick up and got there just as they were putting it in the box. Hot, fresh and delicious!

They skimped me on my toppings talk about shrinkflation.

Atmosphere: 1

Food: 1

Service: 1

I've never seen a pizza place run as bad as this location and I've done reviews all over the world! This can only be attributed to the lack of business sense by an incompetent general manager. I'd fire the GM immediately! Do better Papa John's, you should be ashamed!

Atmosphere: 1

Food: 1

Service: 1

I would have made an order over $100 but because of one manager Zach, I will not longer be ordering from this location. This location has gone down in food, performance and customer service since the last manager Cody was in charge.

Atmosphere: 1

Food: 1

Service: 1

I normally don’t write reviews but seriously…Ordered pizza at 4p for a 6:30p delivery and it’s now 7p and was just told it would be another 15 minutes. This has happened several times of placing an order hours in advance and it’s still 30-45 minutes late. But I will say it will be my last time ordering pizza from this Papa Johns. Unfortunate because the food is always good. But the service is lacking..

Atmosphere: 2

Food: 5

Service: 1

Google shows closed at 9pm but open til 10pm. Please fix this

Atmosphere: 4

Food: 4

Service: 4

I've been a regular here for years now and there's rarely anything wrong with my order. But my last order i got someone else's pizza entirely! when i called they said they would comp my pizza np! Today i ordered and not only was my comp pizza not on my account but the guy was rude, and made back handed comments basically treating me like i was lying and trying to steal a pizza. Horrid customer service, you've just lost a regular customer of 2yrs.

Atmosphere: 1

Food: 1

Service: 1

I've been a regular here for years now and there's rarely anything wrong with my order. But my last order i got someone else's pizza entirely! when i called they said they would comp my pizza np! Today i ordered and not only was my comp pizza not on my account but the guy was rude, and made back handed comments basically treating me like i was lying and trying to steal a pizza. Horrid customer service, you've just lost a regular customer of 2yrs.

Atmosphere: 1

Food: 1

Service: 1

Everything went well. food was awesome

Food: 5

Service: 5

The guys and gals at our Papa John's are hustlers! They don't mess around getting your dinner made quick, especially for pick up. Love the guys on the front line! Polite, efficient and friendly.

Food: 5

Service: 5