The staff was extremely rude to customers. Very rushing and disrespectful. One staff member, Rhonda, continued to yell into crowds rushing people out of the store. The selection was limited at best and the prices were not worth the membership price.
Mark L. Clark
Clean, fast check-out and well organized store.
Catherine Z.
A great place to save. Try week nights to avoid major crowds! The cakes are the best.
Bhavna V.
I am grateful for MILAGRO , she was a great help to us in the tobacco section. She was friendly and helpful. Thank you !!
Sarah H.
It started off as a causal Monday afternoon. The sun was shining, the birds were chirping, it was honestly a beautiful day. My roommates and I were strolling through the isles trying to find food to fill us up for the next two weeks. My roommate Amanda really enjoyed the beef jerky free sample almost too much because she went back for seconds, but that's besides the point. We came across a stellar deal. Wine for $7. "Let's get it" uttered my roommate Olivia. I'm obviously in. We soon arrive at the checkout line. Amanda gives her ID and informs the lady helping us that she is buying the wine. (She is 21) She informs Amanda that she cannot buy the wine because Olivia is not of legal age. Interesting. We are puzzled but remain calm and collected. We then pay for our groceries and the lady (Julie I believe) makes a slick comment about us trying to buy alcohol underage. First of all ma'am, you are definitely the life of the party. And second, I can go buy alcohol anywhere else and won't get carded. Don't play with me. I stand up for my roommate Amanda because she is literally 21 and Julie was accusing her of trying to do something illegal, which Amanda would never do! She is a good citizen. Anyways, we make our way to Walmart right after and get what we needed to get. While also managing to steal a nice pumped Spaulding basketball as well! Moral of the story, never going to this Costco again and will be sticking to my roots at Walmart. Walmart forever
Sterling G.
Great place to shop. Lots of good bargains. Spoiler alert- must be a member! Good for large families or for people who entertain a lot. If you see something- buy it, don't count on it being there the next time you come. Frequently, long check out lines, but they are pretty quick at getting you through.
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Organize and clean sometime too long line for paying, but all cashiers worked very fast. avoid Friday and Saturday from JMU’s game day
Rana Ji
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
Ciana C.
I go to this Costco a lot as I live in Harrisonburg and all of the workers are very kind, but one of the Managers is incredibly rude. He is a bald short man of African Decent who wears glasses and on the day I encountered him I was pushing two carts full of 25 water cases. I was in the line and usually they preform line control so I naturally assumed they were doing that today as it was pretty busy inside. The manager comes up and he asks me which line i'm going into to which I reply "oh i'm not sure no one told me so I didn't wanna assume." I work retail as well and my job also does line control so I didn't wanna be one of those guests who cuts in line or disobeys the worker. Anyway after I said that he gave me a snotty attitude and was like "Well I know your programmed to be told what to do constantly but you can choose ur line today." The choice of words was just very odd and I felt like he was treating me less than human. Other than that the cashiers and food service are very kind.
Mike B.
This, like all other Costcos, is my happy place. And I dare say... this Costco is actually my happier place. I'm not quite sure what it is... -A better planned out parking lot? -A less enthusiastic local fandom?-The time of day that I went? But this Costco suffers from none of the annoyances that I deal with at my local Costco in Gaithersburg MD. First off... *It's easy to park, and I didn't have to walk a mile from my parking space *The gas station didn't have a line around the block like the Costco gas in Beltsville *The lines at the register were almost non existent *And I could make my way through the aisles without feeling like I was in two hundred people's ways I'm assuming that this is just location, but man was this a top notch Costco experience. Also, the staff there was very friendly. I asked the meat guy about the briskets there and he was happy to point out all the options. I was trying to find protein drinks and the Costco worker showed me some real southern hospitality. Man... if I was in Harrisonburg I'd be at this Costco so frequently, I guarantee you they'd all know my name lol. It'd be like my "Cheers"Except I'd be buying fish, flowers, and eggs at ridiculously low prices. Hats off to the Costco in Harrisonburg VA. Good job!
I am an organic vegetarian and I wanted to buy some organic vegetarian food. Unfortunately, this Costco has less of it than other Costcos. For instance, they have almonds, cashews and almond butter, but not the organic variety.I was surprised to see two items. First, they sell sprouted organic pumpkin seeds that I like. In fact, a 22 ounce bag was about $8 and a 14 ounce bag is about $13 at Whole Foods. I have never seen those at Costco. Also, they sell organic noodles and I bought those in Hawaii until they ran out and stopped carrying them.I was stoked that they had Amy's organic soup. The local Walmart sells it for about 25% more.Costcos sell green tea bags in bulk and there is an organic and conventional variety from the same company. Sometimes they sell the organic ones, but they always sell the conventional ones. This store did not have the organic ones.I actually ate a sample! I stopped eating samples when I went organic because they are usually not organic or they have ingredients I do not like. A nice lady was giving people organic, unadulterated avocado on organic bread (Dave's Killer Bread). It was good, but I passed because I anticipated buying organic avocados.Checkout was easy. An employee was at self-checkout assisting people for some reason and she did it.I would not mind returning to this location, but I would prefer it if they sold more healthy organic food, so I do not have to get it elsewhere and pay more money for it.
Kaitlin M.
Thought it could be helpful to share JMU students can get a day pass into costco without a membership! You walk to customer service and show them your JACard.
Pj M.
Always clean and easy to get on and out.Price is usually lower than any place else for gas.
Priya Sharma
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
Jeremy S.
Most things are a value for the money. you buy in bulk and save for the most part. if you are looking for smaller quantities, that is what other grocery stores are for.
The staff was extremely rude to customers. Very rushing and disrespectful. One staff member, Rhonda, continued to yell into crowds rushing people out of the store. The selection was limited at best and the prices were not worth the membership price.
Clean, fast check-out and well organized store.
A great place to save. Try week nights to avoid major crowds! The cakes are the best.
I am grateful for MILAGRO , she was a great help to us in the tobacco section. She was friendly and helpful. Thank you !!
It started off as a causal Monday afternoon. The sun was shining, the birds were chirping, it was honestly a beautiful day. My roommates and I were strolling through the isles trying to find food to fill us up for the next two weeks. My roommate Amanda really enjoyed the beef jerky free sample almost too much because she went back for seconds, but that's besides the point. We came across a stellar deal. Wine for $7. "Let's get it" uttered my roommate Olivia. I'm obviously in. We soon arrive at the checkout line. Amanda gives her ID and informs the lady helping us that she is buying the wine. (She is 21) She informs Amanda that she cannot buy the wine because Olivia is not of legal age. Interesting. We are puzzled but remain calm and collected. We then pay for our groceries and the lady (Julie I believe) makes a slick comment about us trying to buy alcohol underage. First of all ma'am, you are definitely the life of the party. And second, I can go buy alcohol anywhere else and won't get carded. Don't play with me. I stand up for my roommate Amanda because she is literally 21 and Julie was accusing her of trying to do something illegal, which Amanda would never do! She is a good citizen. Anyways, we make our way to Walmart right after and get what we needed to get. While also managing to steal a nice pumped Spaulding basketball as well! Moral of the story, never going to this Costco again and will be sticking to my roots at Walmart. Walmart forever
Great place to shop. Lots of good bargains. Spoiler alert- must be a member! Good for large families or for people who entertain a lot. If you see something- buy it, don't count on it being there the next time you come. Frequently, long check out lines, but they are pretty quick at getting you through.
Organize and clean sometime too long line for paying, but all cashiers worked very fast. avoid Friday and Saturday from JMU’s game day
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
I go to this Costco a lot as I live in Harrisonburg and all of the workers are very kind, but one of the Managers is incredibly rude. He is a bald short man of African Decent who wears glasses and on the day I encountered him I was pushing two carts full of 25 water cases. I was in the line and usually they preform line control so I naturally assumed they were doing that today as it was pretty busy inside. The manager comes up and he asks me which line i'm going into to which I reply "oh i'm not sure no one told me so I didn't wanna assume." I work retail as well and my job also does line control so I didn't wanna be one of those guests who cuts in line or disobeys the worker. Anyway after I said that he gave me a snotty attitude and was like "Well I know your programmed to be told what to do constantly but you can choose ur line today." The choice of words was just very odd and I felt like he was treating me less than human. Other than that the cashiers and food service are very kind.
This, like all other Costcos, is my happy place. And I dare say... this Costco is actually my happier place. I'm not quite sure what it is... -A better planned out parking lot? -A less enthusiastic local fandom?-The time of day that I went? But this Costco suffers from none of the annoyances that I deal with at my local Costco in Gaithersburg MD. First off... *It's easy to park, and I didn't have to walk a mile from my parking space *The gas station didn't have a line around the block like the Costco gas in Beltsville *The lines at the register were almost non existent *And I could make my way through the aisles without feeling like I was in two hundred people's ways I'm assuming that this is just location, but man was this a top notch Costco experience. Also, the staff there was very friendly. I asked the meat guy about the briskets there and he was happy to point out all the options. I was trying to find protein drinks and the Costco worker showed me some real southern hospitality. Man... if I was in Harrisonburg I'd be at this Costco so frequently, I guarantee you they'd all know my name lol. It'd be like my "Cheers"Except I'd be buying fish, flowers, and eggs at ridiculously low prices. Hats off to the Costco in Harrisonburg VA. Good job!
Restaurantji Recommends
I am an organic vegetarian and I wanted to buy some organic vegetarian food. Unfortunately, this Costco has less of it than other Costcos. For instance, they have almonds, cashews and almond butter, but not the organic variety.I was surprised to see two items. First, they sell sprouted organic pumpkin seeds that I like. In fact, a 22 ounce bag was about $8 and a 14 ounce bag is about $13 at Whole Foods. I have never seen those at Costco. Also, they sell organic noodles and I bought those in Hawaii until they ran out and stopped carrying them.I was stoked that they had Amy's organic soup. The local Walmart sells it for about 25% more.Costcos sell green tea bags in bulk and there is an organic and conventional variety from the same company. Sometimes they sell the organic ones, but they always sell the conventional ones. This store did not have the organic ones.I actually ate a sample! I stopped eating samples when I went organic because they are usually not organic or they have ingredients I do not like. A nice lady was giving people organic, unadulterated avocado on organic bread (Dave's Killer Bread). It was good, but I passed because I anticipated buying organic avocados.Checkout was easy. An employee was at self-checkout assisting people for some reason and she did it.I would not mind returning to this location, but I would prefer it if they sold more healthy organic food, so I do not have to get it elsewhere and pay more money for it.
Thought it could be helpful to share JMU students can get a day pass into costco without a membership! You walk to customer service and show them your JACard.
Always clean and easy to get on and out.Price is usually lower than any place else for gas.
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
Most things are a value for the money. you buy in bulk and save for the most part. if you are looking for smaller quantities, that is what other grocery stores are for.