Buttermilk and Honey- SHORT PUMP!!!

12246 W Broad St, Henrico
(276) 706-3230

Recent Reviews

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Michael Ammer Jr

I ordered the Nashville hot chicken sandwich, crinkle cut fries, mambo sauce, ranch & spicy ranch.

The fries were seasoned really well, and were fried to perfection, crispy on the outside, that almost fluffy goodness on the inside.

The mambo sauce was very tasty, had some heat and some sweet.

The ranch was pretty good! I love a good house made ranch, but I also love good old fashioned hidden valley. B&H’s ranch was fresh and cool which paired well with the fries, but personally it wouldn’t be my first choice in ranch. And the same goes for the spicy ranch.

The smashville hot chicken sandwich was delicious. The buns are high quality, you can smell the butter on the bun when you’re taking a bite. The chicken was fried to perfection and juicy. It was seasoned well, but could have used a bit more salt. The ranch slaw was perfect and added texture and a small cooling feeling which made the sandwich hard to put down.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Smashville

Bree Lienberger

Everything minus the cleanliness was fantastic but you know what a sticky table isn't keeping me from the food. That Smashville chicken sandwich is the best chicken sandwich I've had. Greens were different than I'm used to but so good with their homemade hot sauce.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Smashville

David T

Believe or not, Glutten free. My wife was so happy.

Atmosphere: 5

Food: 5

Service: 5

Alan Becker

I went into Buttermilk & Honeys West Broad St location to eat.
Food: really good.
Service: my first visit. I walked in a there was a kiosk screen for ordering. When I asked for help I was told it was self explanatory.
IT WAS NOT.
Atmosphere: no big deal.
Will I go back? Not sure yet.
Suggestions? FET RID OF THE KIOSK SCREEN. INTERACT WITH YOUR CUSTOMERS.

Atmosphere: 4

Food: 4

Service: 2

Willard Daniel

Food and service very good

Atmosphere: 5

Food: 5

Service: 5

Christopher Dunworth-Griffin

Worst service I’ve ever seen.

J. Weigand

Vegan chicken sandwich is insanely good! 😍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plain Ol' Chicken Sandwich

Marcie Farmer

Loved the French fries, perfectly salty and not at all soggy

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Coleslaw, Fried Green Tomatoes, Chicken and French Fries

Susan Williamson

Staff were fantastic. Food was freshly prepared. A little pricey. Will go back.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Crispy Pimento Cheese Bombs

Kay Shirey

The food was amazing. Served hot and fresh. Clean and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Green Tomatoes

Weston Clemmons

Sticking to the floor, needs mopping, no customer interaction, no menu to look at, modern electronic ordering, I hated the lack of customer service and it looked clear nobody working wanted to be here

Hannah Gray

This place was really good. They have GF fried chicken!!!! Amazing. It was big portions and the flavor/crisp was perfect! Thank you for thinking of those of us that have food allergies. The fries were really good, too. I liked the hot honey and the spicy ranch. I wish they had one in orlando!! Such a nice treat.

Vegetarian options: They have vegan fried chicken and sides

Dietary restrictions: Gf and vegan options. Excellent

Atmosphere: 5

Food: 5

Service: 5

scott mccombe

Great people and amazing food. You must try it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smashville Hot Fries, Nashville Hot Chicken Sandwich

C “EXQUISITE C” Chambliss

You must place an order at the kiosk, and the limited menu and printer did not work. Staff were standing around not communicating with customers.
My order went through twice, so I just ate one and took one home for my husband, which I wanted to order right before I planned to leave out.
The 3 chicken tenders were dark and dry. The mac and cheese was ok, but the greens were the worst I've ever tasted. I'm a southern girl, and there was no smoked meat pork/turkey. There is no type of seasoning, a very disappointing meal. Approximately $21.00 the sweet tea was excellent!

Parking: Many parking spaces.

Wheelchair accessibility: Handicap parking up front at door.

Atmosphere: 4

Food: 3

Service: 5

Rebecca Patterson

The sandwich is HUGE and full of flavor! One of the best chicken sandwiches I have ever had. (I had the asian persuasion) Can't wait to go back and try other things. The staff was very friendly and the restaurant was clean. I ordered online which was super easy and it was ready in 10-15 minutes.

Atmosphere: 5

Food: 5

Service: 5

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Buttermilk and Honey- SHORT PUMP!!!

12246 W Broad St, Henrico, VA 23233
(276) 706-3230