Chanello's Pizza

5239 S Laburnum Ave, Henrico
(804) 236-0303

Recent Reviews

DEBFRESH

Great place to visit.

Atmosphere: 1

Food: 1

Service: 1

Malcolm Johnson

Good food every

Atmosphere: 4

Food: 4

Service: 4

Serina Richardson

I have been coming for years for our large youth events orders and the food has been great! The staff friendly and easy to work with. The manager Jermaine, has been there to assist with whatever is needed to make our menu a success.. Thank you all so much for keeping your consistency throughout the years!

Atmosphere: 4

Food: 5

Service: 5

Kiki Brittian

It's just not good anymore.

Atmosphere: 3

Food: 3

Service: 4

Latrice Gary

Ordered food lastnight didn't realize I ordered 2 small pizzas I asked if they could make them over I would pay the difference the lady said its already been made ..i thoughtas a customeryoure supped to be able to get treated better than this when im spending my money .I have 4 kids it was not enough on top of that I ordered mild Buffalo wings and I got some other flavor the delivery driver pulled up to my house with music blasting smh unprofessional and I will not be eating here again

Food: 1

Service: 1

Sydney J.

Only giving 1 star because the pizza is ok. As far as service, -10 do NOT RECOMMEND! We ordered 2 pizzas and 4 sodas for delivery through the website. We got confirmation and it said that they are sending a DoorDasher to deliver it. Sent tracking info and details. COOL. Time goes by. Driver gets here with only our pizza, no sodas. We said ok. He left. We called the location we ordered from and spoke to the "manager". Explain the issue and simply asked if they can send out our sodas that we paid for. She had an attitude and puts me on hold for 11mins. Never came back. So I hung up and called back. She picks up. Saying "oh I'm sorry I was trying to wait for my boss to respond to me". So I'm like soooo you could have gotten back on the line to tell me that at minimum! So now I'm pissed because not only did you not take accountability for y'all mess up but you didn't even attempt to make it right you just left me on hold. So now she's like she will send out her guy to bring it but won't know how long it'll take because he isn't even there right now. I said ok sooooo am I just having to wait for who knows how long to have them bring it to me or do I have to come pick it up myself? I mean if I have to pick it up now I'm looking for something extra because you just inconvenienced me. I ordered DELIVERY for a reason and y'all FAILED to send what I PAID FOR. What bothers me is the ATTITUDE AND LACK OF ACCOUNTABILITY! She ended the call with "Ill just send the drinks out when I can when the driver is back I'm not sure how long that will be, OK?!" Ended phone call. So now I'm like okkkk BET! Now, Houston, WE HAVE A PROBLEM!

Dequan Diamond

Just ordered a pizza from them haven't had them in a lil while idk what they did differently from when I use to eat from them but that pizza is way way way better then I remember keep up the good work it was a 10 out of 10 you knocked it out the park ran it in the touchdown slamed dunk it ok I'm going to bed for my wife think find out I'm cheating with food again ??

Atmosphere: 5

Food: 5

Service: 5

Pd Russell

I like the pizza and comes through in clutch on late night!!!! Open till 2am

Jack Wheeler

Quick delivery. Good quality pizza!

Melody Faulkenberry

My favorite pizza. My least favorite storefront. They'll get the job done...

Dennis Godseyy

Excellent delivery time. Followed instructions for delivery. Very nice gentleman delivery. I haven’t eaten yet, but sure it’ll be good

Tria Thompson

I was told this pizza was good, I tried it, it was ok. Pizza Hut to me is BETTER.

Diamond k Jackson

Love Chanello's just not the one at this location. Order thin crust and got saggy crust, asked for the wings to be run through twice and didn't get that what I got was some half cooked wings, pink on the inside and I sure did take pics and video of it, my spouse ate some before I did and I always open my wings to make sure that's how I noticed it. No receipt on delivery called about it was told it would be brought to me and still waiting for it, it's been over 30minutes (I'm right down the street). Costumer service is really bad.... Only gave one star in order to place my review......will contact corporate about this... NEVER Again!!!!!

Destinee R.

The pizza arrived looking like they shook the box like it was a Christmas present. The sub was a bit dry but edible. Not the best.

Robert Puller

Pizza crust wasn't fully cooked, but the cheesy bread sticks were delicious.

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