Elephant Thai Short Pump
11676 W Broad St, Henrico
(804) 364-6079
Recent Reviews
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The server was rudely asking why I wasn’t tipped him. His service was bad- discriminatory behavior….
I had the same situation another day I went. The server should pay higher so that they don’t force and behave rude for tips for extra money. Tip is optional; but they thought it’s compulsory. They need to change their behavior. Very disappointing..
Food: 4
Service: 1
I love Elephant Thai, I'm a New Yorker and I've been to some pretty high-end Thai places out on Long Island, all the food was greasy and kind of bland. not Elephant Thai, The food has so much flavor and is never greasy! this is Thai done right!
We sat down and ordered drinks and while we were getting food from the buffet, we saw a bug on the plates which is near the buffet, but because it wasn't in the food we didn't think anything of it (we honestly should've left right then). The buffet didn't have many options, it was cold (usually buffets have warmers), and there was barely any food in the buffet trays. While we were sitting and eating we saw another bug crawling up the wall. The food didn't have that much flavor as well. Overall this wasn't a great experience and the bugs really freaked me and my friends out. It also wasn't worth the price which is $20 for buffet with a thai iced tea.
Atmosphere: 1
Food: 1
Service: 1
Unbelievably poor service, waited for 15 minutes without anyone coming to our table, then got the attention of an owner and asked for some water, waited another 10 minutes and no one would even come by to acknowledge the table. Worst service ever seen in the short pump area.
Service: 1
Great spot!
Usually do takeout-solid Thai food, quick and kind service.
Atmosphere: 4
Food: 4
Service: 4
This place is a hidden gem. They have a lunch buffet that is super varied. Tons to choose from and priced well. My personal fave is the hot and spicy noodle soup with chicken. I call an order in every time I’m sick and it fixes me right up. Staff is kind and welcoming. Try it! You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Just try something exotic to me, papaya salad with salty crab. Mind blowing delicious. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Love this place. It’s a great family-run spot among all the chains on West Broad. The buffet is fresh, tasty, has diverse selections, and is an unbeatable value. I really appreciate that they always have vegetarian options and have unique offerings like the sweet potato fried balls. Service is attentive and the atmosphere is cozy.
Atmosphere: 5
Food: 5
Service: 5
Got the dinner buffet and the food was phenomenal, everything was yummy and flavorful and there was a good variety with classic Thai dishes like pad thai. The service was also excellent, we got our waters refilled frequently by the server even though we got the buffet. The napkins are also very good quality. I'd definitely come again!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We came here by chance for lunch. We didn’t know what to expect. We had the lunch buffet , food is decent, very attentive service and friendly atmosphere. We would have love to have mango sticky rice for pudding but they didn’t have it the day we visited. Fuss free restaurant with decent service. We will be back ! 😊
Atmosphere: 4
Food: 4
Service: 5
I found something on the food. I will not try again
Atmosphere: 1
Food: 1
Service: 1
They are very nice here! They made sure I didn’t go to bed hungry 😊
Lunch buffet was good
Atmosphere: 4
Food: 5
Service: 5
Great lunch buffet. Good variety. They were bringing out fresh food regularly. Nice service. Good value- we will be back!
Atmosphere: 4
Food: 5
Service: 5
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