Ordered a food item from the kiosk only to come back to find out food is out of stock.
Staff told me I can get another drink but I did not need two drinks but just a refund which they refused not the basis of unable to do “partial refunds”. I have never heard of a business not able to refund for items they did not have or any substitutions of like in kind. It feels like a complete excuse or laziness to process the refund through their POS system. 1 star not coming back.
claire
good service
Hamzah
Great service
melvin singh
Perfect
Isabella Simon
Love the place, the oreo wow has to be one of the best drinks I've had there
Jacqlyn Brooks
The service was absolutely amazing !! Staff is great went above and beyond for me and my little one
Florian Teinfalt
Best Matcha I had in a very long time
Jestina Kanja
Best employee that are really nice
Melvin Lee
Great taste and filling drinks
Hannah Bolender
The drinks were good, but the lady at the counter was pretty rude. I placed an online pickup order where one of the drinks was a strawberry slush with a matcha milk cap. Their app didn’t say they were out of milk caps, but they told me when I got there that they were. I was a little disappointed, but overall fine with it, it’s not a huge deal, I just asked them to make the strawberry slush on its own. However, after they made the drinks and handed them to me, I asked if I would be refunded for the matcha milk cap, since I didn’t receive it. The lady rolled her eyes… ultimately gave me the refund, so 2 stars, but like that was so unnecessary lmao.
Ordered a food item from the kiosk only to come back to find out food is out of stock.
Staff told me I can get another drink but I did not need two drinks but just a refund which they refused not the basis of unable to do “partial refunds”. I have never heard of a business not able to refund for items they did not have or any substitutions of like in kind. It feels like a complete excuse or laziness to process the refund through their POS system. 1 star not coming back.
good service
Great service
Perfect
Love the place, the oreo wow has to be one of the best drinks I've had there
The service was absolutely amazing !! Staff is great went above and beyond for me and my little one
Best Matcha I had in a very long time
Best employee that are really nice
Great taste and filling drinks
The drinks were good, but the lady at the counter was pretty rude. I placed an online pickup order where one of the drinks was a strawberry slush with a matcha milk cap. Their app didn’t say they were out of milk caps, but they told me when I got there that they were. I was a little disappointed, but overall fine with it, it’s not a huge deal, I just asked them to make the strawberry slush on its own. However, after they made the drinks and handed them to me, I asked if I would be refunded for the matcha milk cap, since I didn’t receive it. The lady rolled her eyes… ultimately gave me the refund, so 2 stars, but like that was so unnecessary lmao.
Restaurantji Recommends
Drinks were good overall! But there was a piece of plastic in my drink, and it was missing a topping that I ordered.
My go-to boba place!
Driving through and stopped at Kung Fu Tea. Great service and and awesome drink! Thanks so much!
I enjoy coming here for boba often
Mya makes me the perfect tea every time!!
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