Ratee is my go to for Thai takeout. The prices are very reasonable, the food is always good, and the service is excellent. Ironically, this place is always empty (which I prefer), but I can't understand why given the food I've eaten there. I recommend that you check this place out - I'm sure that you'll be pleasantly surprised! ;)
Brandon Hoke
Been coming here for a couple years now. The food is and has always been good. My girlfriend and I both agree that Ratee is the best thai in the west end. Highly Recommend!
Lakeisha Jones
Food was delicious and done within a decent timeframe ( about 15 mins) The sticky rice could’ve been better but still good. The lady at the front was very sweet ! I was shocked at the price for the amount of food, I expected it to cost way more. I will be returning !
Rebecca Poirier
1. The food was not only delicious but also fairly inexpensive2. The interior of the place is super cute.3. I don’t think many people know about the place, so there has been no wait to be seated every time I’ve gone.4. Customer service is unmatched. The woman at the front desk is so sweet. Personable, funny, kind, and on top of it. She made sure we were well taken care of the entire time - not once was my glass of water empty bc she was good at checking in with us. Back before I had ever eaten there, I was in the plaza at a different store and needed to use the restroom; the store I was at didn’t have one available to the public; and I ran in here and she made a joke and let me use the one there.The only downfall I would say (if you would even call it that) is that it is very quiet in there; partially because it was empty except for us when I went and partially because there isn’t any music or anything playing.
Marck Davenport
Service was great and food was excellent. I highly recommend the crispy duck. I would have wanted it a little spicier but overall it was a good first experience.
Sarah Kennel
Ordered take out. Maybe an off night or they ran out of all food but we all found it very disappointing. The penang curry was very very watery with maybe 4 thin slices of chicken in it, no other veggies. Summer rolls were almost entirely iceberg lettuce--one shrimp in one of them (half for each piece) and none with the rest. Pad Kee Mow had 4 tiny shrimp, plus a few pieces of tomato and gloppy noodles, no veggies. Given all the great restaurants nearby this was a bummer.
Madhu Hari
One of the best Thai foods we had ever eaten in the American sub continent. We stopped by in Richmond during our long drive back home. We are vegetarians and always struggle to find good Thai eateries. Aod was very kind and helpful. She made sure our order was perfect. We ordered the massamaan curry and Pineapple fried rice! Both dishes were made for our liking! I was stuffed, otherwise I would have another round of veg curries from the menu!
Darren Grimes
This is some of the worst Thai food I've ever had anywhere and certainly in RVA. My half Thai son and I ordered basil stir-fry (pad kra pow in Thai), pad see ew, and tom yum (soup) via Grubhub and hated them all. Granted, we're pretty picky with our Thai food since we both used to live there for many years, but I can tell you that there are much better options nearby (Thai Diner & Thai Flavor). Everything we ordered was really sweet and not spicy at all. There were no options for spice level on the app, but their menu indicated that the tom yum and basil dish would be spicy. The pad see ew had no smokey taste (like it should) and tasted sweet like pad Thai. If we had been in the restaurant, I would've complained and sent it all back. It really makes me question whether their cooks are Thai or not because no respectable Thai chef would serve food this bad.
Betty Silver
The food was very expensive for the small portion they give and taste was just okay at best depending on the dish. Some dish are not that great. On top of the small portion, hardly any meat and vegetables in the meal itself. It was disappointing for all of us that went there. Only thing was the lady in the front was nice. That's about it.
Buu Trinh
This is my first time going to Ratee and I'm glad I did. The restaurant was clean and quiet. The lady server was friendly and polite. There wasn't a lot of customers when I arrived so I didn't have to wait long to get my food. I ordered a beef Pad See Ew and Thai Tea. The portion of Pad See Ew was enough to fill me, Thai Tea was good and wasn't too sweet. The price is reasonable. I will definitely be back.
This was my first time here and I was blown away by the food and how friendly are server was. Thia tea is a must, I got coconut soup and pad sew. And I will return again
Christian Hennelly
Excellent! The Pad Kee Mow was delicious and the prices and quality are superior to the MANY other Thai restaurants in the West End. Definitely get a side of the peanut sauce too.
Judy Ritchie
Smallest portions of all the surrounding Thai restaurants. Top Ten, Elephant, Dinner Too, and favorite Thai Flavor who has much tastier food with better portions. If you order take out, you will see exactly what I am saying. Please review your self so others don't feel as ripped off as we do.
Daniel Killian
Lol. Fiancee and I just laughed at the portions. Out of both Thai Dinners, Elephant, Ten, Crazy and my favorite Thai Flavor, this had smallest portions and taste like normal thai. Nothing special. I think they charge for the ambiance of the actual restaurant, not thier takeout. I can see why others say they felt ripped off. If they want to save money they need to use smaller tuppers. Lol. Photos are on yelp so you can see for yourself.
Lin Brann
There are quite a few Thai restaurants in the Short Pump area, Ratee has the best flavor and spiciness. Not too many people knows about this place. The interior is a little outdated but it is roomy, clean, and quiet. My favorite dish is Khua Gling with Ground Pork (very hot). It is diced green beans cooked with ground chicken or ground pork. This dish is so tasty, perfect with white rice. Basil Chicken had a really good flavor, but the chicken was not as tender as how I liked. I also ordered the Basil Pork with mix vegetables instead of the white onion, it had way too much cabbage. Drunken Noodle was as good as always. Make sure you try the Chicken Puff and Chicken Satay for appetizers. Curry chicken, potato and onion filled in flaky pastry, it was delicious. My only complaint is the portion. However, the portion appear to be small at most of the Thai restaurants. If you are craving for Thai and love spicy food, you should give Ratee a try. The waitress is very bright, good at what she does.
Ratee is my go to for Thai takeout. The prices are very reasonable, the food is always good, and the service is excellent. Ironically, this place is always empty (which I prefer), but I can't understand why given the food I've eaten there. I recommend that you check this place out - I'm sure that you'll be pleasantly surprised! ;)
Been coming here for a couple years now. The food is and has always been good. My girlfriend and I both agree that Ratee is the best thai in the west end. Highly Recommend!
Food was delicious and done within a decent timeframe ( about 15 mins) The sticky rice could’ve been better but still good. The lady at the front was very sweet ! I was shocked at the price for the amount of food, I expected it to cost way more. I will be returning !
1. The food was not only delicious but also fairly inexpensive2. The interior of the place is super cute.3. I don’t think many people know about the place, so there has been no wait to be seated every time I’ve gone.4. Customer service is unmatched. The woman at the front desk is so sweet. Personable, funny, kind, and on top of it. She made sure we were well taken care of the entire time - not once was my glass of water empty bc she was good at checking in with us. Back before I had ever eaten there, I was in the plaza at a different store and needed to use the restroom; the store I was at didn’t have one available to the public; and I ran in here and she made a joke and let me use the one there.The only downfall I would say (if you would even call it that) is that it is very quiet in there; partially because it was empty except for us when I went and partially because there isn’t any music or anything playing.
Service was great and food was excellent. I highly recommend the crispy duck. I would have wanted it a little spicier but overall it was a good first experience.
Ordered take out. Maybe an off night or they ran out of all food but we all found it very disappointing. The penang curry was very very watery with maybe 4 thin slices of chicken in it, no other veggies. Summer rolls were almost entirely iceberg lettuce--one shrimp in one of them (half for each piece) and none with the rest. Pad Kee Mow had 4 tiny shrimp, plus a few pieces of tomato and gloppy noodles, no veggies. Given all the great restaurants nearby this was a bummer.
One of the best Thai foods we had ever eaten in the American sub continent. We stopped by in Richmond during our long drive back home. We are vegetarians and always struggle to find good Thai eateries. Aod was very kind and helpful. She made sure our order was perfect. We ordered the massamaan curry and Pineapple fried rice! Both dishes were made for our liking! I was stuffed, otherwise I would have another round of veg curries from the menu!
This is some of the worst Thai food I've ever had anywhere and certainly in RVA. My half Thai son and I ordered basil stir-fry (pad kra pow in Thai), pad see ew, and tom yum (soup) via Grubhub and hated them all. Granted, we're pretty picky with our Thai food since we both used to live there for many years, but I can tell you that there are much better options nearby (Thai Diner & Thai Flavor). Everything we ordered was really sweet and not spicy at all. There were no options for spice level on the app, but their menu indicated that the tom yum and basil dish would be spicy. The pad see ew had no smokey taste (like it should) and tasted sweet like pad Thai. If we had been in the restaurant, I would've complained and sent it all back. It really makes me question whether their cooks are Thai or not because no respectable Thai chef would serve food this bad.
The food was very expensive for the small portion they give and taste was just okay at best depending on the dish. Some dish are not that great. On top of the small portion, hardly any meat and vegetables in the meal itself. It was disappointing for all of us that went there. Only thing was the lady in the front was nice. That's about it.
This is my first time going to Ratee and I'm glad I did. The restaurant was clean and quiet. The lady server was friendly and polite. There wasn't a lot of customers when I arrived so I didn't have to wait long to get my food. I ordered a beef Pad See Ew and Thai Tea. The portion of Pad See Ew was enough to fill me, Thai Tea was good and wasn't too sweet. The price is reasonable. I will definitely be back.
Restaurantji Recommends
This was my first time here and I was blown away by the food and how friendly are server was. Thia tea is a must, I got coconut soup and pad sew. And I will return again
Excellent! The Pad Kee Mow was delicious and the prices and quality are superior to the MANY other Thai restaurants in the West End. Definitely get a side of the peanut sauce too.
Smallest portions of all the surrounding Thai restaurants. Top Ten, Elephant, Dinner Too, and favorite Thai Flavor who has much tastier food with better portions. If you order take out, you will see exactly what I am saying. Please review your self so others don't feel as ripped off as we do.
Lol. Fiancee and I just laughed at the portions. Out of both Thai Dinners, Elephant, Ten, Crazy and my favorite Thai Flavor, this had smallest portions and taste like normal thai. Nothing special. I think they charge for the ambiance of the actual restaurant, not thier takeout. I can see why others say they felt ripped off. If they want to save money they need to use smaller tuppers. Lol. Photos are on yelp so you can see for yourself.
There are quite a few Thai restaurants in the Short Pump area, Ratee has the best flavor and spiciness. Not too many people knows about this place. The interior is a little outdated but it is roomy, clean, and quiet. My favorite dish is Khua Gling with Ground Pork (very hot). It is diced green beans cooked with ground chicken or ground pork. This dish is so tasty, perfect with white rice. Basil Chicken had a really good flavor, but the chicken was not as tender as how I liked. I also ordered the Basil Pork with mix vegetables instead of the white onion, it had way too much cabbage. Drunken Noodle was as good as always. Make sure you try the Chicken Puff and Chicken Satay for appetizers. Curry chicken, potato and onion filled in flaky pastry, it was delicious. My only complaint is the portion. However, the portion appear to be small at most of the Thai restaurants. If you are craving for Thai and love spicy food, you should give Ratee a try. The waitress is very bright, good at what she does.
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