Ratee is my go to for Thai takeout. The prices are very reasonable, the food is always good, and the service is excellent. Ironically, this place is always empty (which I prefer), but I can't understand why given the food I've eaten there. I recommend that you check this place out - I'm sure that you'll be pleasantly surprised! ;)
Brandon Hoke
Been coming here for a couple years now. The food is and has always been good. My girlfriend and I both agree that Ratee is the best thai in the west end. Highly Recommend!
Carl M.
Did take out. Two Pad Thais, one with chicken one shrimp and fried rice with pineapple. It was delicious and more than enough. In fact we had for dinner two consecutive evenings.
Lakeisha Jones
Food was delicious and done within a decent timeframe ( about 15 mins) The sticky rice could’ve been better but still good. The lady at the front was very sweet ! I was shocked at the price for the amount of food, I expected it to cost way more. I will be returning !
Rebecca Poirier
1. The food was not only delicious but also fairly inexpensive2. The interior of the place is super cute.3. I don’t think many people know about the place, so there has been no wait to be seated every time I’ve gone.4. Customer service is unmatched. The woman at the front desk is so sweet. Personable, funny, kind, and on top of it. She made sure we were well taken care of the entire time - not once was my glass of water empty bc she was good at checking in with us. Back before I had ever eaten there, I was in the plaza at a different store and needed to use the restroom; the store I was at didn’t have one available to the public; and I ran in here and she made a joke and let me use the one there.The only downfall I would say (if you would even call it that) is that it is very quiet in there; partially because it was empty except for us when I went and partially because there isn’t any music or anything playing.
Thomas H.
I hope the takeout is good bcz the restaurant itself is a ____hole.Dark, dingy,smells of disinfectant, used electronics piled by the bar.Walked out. Not going to spend money at a place that doesn't give a damn.
Marck Davenport
Service was great and food was excellent. I highly recommend the crispy duck. I would have wanted it a little spicier but overall it was a good first experience.
Sarah Kennel
Ordered take out. Maybe an off night or they ran out of all food but we all found it very disappointing. The penang curry was very very watery with maybe 4 thin slices of chicken in it, no other veggies. Summer rolls were almost entirely iceberg lettuce--one shrimp in one of them (half for each piece) and none with the rest. Pad Kee Mow had 4 tiny shrimp, plus a few pieces of tomato and gloppy noodles, no veggies. Given all the great restaurants nearby this was a bummer.
Madhu Hari
One of the best Thai foods we had ever eaten in the American sub continent. We stopped by in Richmond during our long drive back home. We are vegetarians and always struggle to find good Thai eateries. Aod was very kind and helpful. She made sure our order was perfect. We ordered the massamaan curry and Pineapple fried rice! Both dishes were made for our liking! I was stuffed, otherwise I would have another round of veg curries from the menu!
Darren Grimes
This is some of the worst Thai food I've ever had anywhere and certainly in RVA. My half Thai son and I ordered basil stir-fry (pad kra pow in Thai), pad see ew, and tom yum (soup) via Grubhub and hated them all. Granted, we're pretty picky with our Thai food since we both used to live there for many years, but I can tell you that there are much better options nearby (Thai Diner & Thai Flavor). Everything we ordered was really sweet and not spicy at all. There were no options for spice level on the app, but their menu indicated that the tom yum and basil dish would be spicy. The pad see ew had no smokey taste (like it should) and tasted sweet like pad Thai. If we had been in the restaurant, I would've complained and sent it all back. It really makes me question whether their cooks are Thai or not because no respectable Thai chef would serve food this bad.
I ordered pickup from here which was relatively fast (~20 minutes) and the customer service was nice from the small amount of interactions we had. The price also made sense, it was about $27 for two entrees and a Thai iced coffee.**Pad Kee Mow - this tasted a bit odd, the flavor was very different from other pad kee mows I've had and I didn't really enjoy the food. The portion was good for the price but taste was not there. I wouldn't get this again **Beef Soup - flavor was good and portion was good. This was pretty solid for the price and taste. Overall I'd get this dish again probably **Thai Iced Coffee - this was horrible. Way to sweet, not enough coffee, and boba was hard.The price and the customer service make this place worth going to if it's close and you didn't have anything else but the taste and flavors were not my cup of tea.
Betty Silver
The food was very expensive for the small portion they give and taste was just okay at best depending on the dish. Some dish are not that great. On top of the small portion, hardly any meat and vegetables in the meal itself. It was disappointing for all of us that went there. Only thing was the lady in the front was nice. That's about it.
Tee Jay B.
Nobody asked me but i thought i should share any way, 3 managers, 2:55pm only craving for Thai and it was like Eureka the only restaurant open at 3pm as must have closed up for lunch to prepare for dinner. Anyway long story short, We had two booths towards the front left of the restaurant and it was the perfect spot. (Not only that, because we were so late for the lunch rush, we were the only ones in the restaurant at 3pm)We decided to work for there for the rest of the day at the restaurant, They provided us with wifi access and the booths conveniently had an outlet right in between. ( Another gold). All together we had Spicy beef salad- AMAZINGGGG (coming from someone who eats beef maybe once every 6 months ). This was savory. Just the right amount of spice and the cabbage and onion in the salad was just the right amount of crunchy and texture to this dish. 9/10Rocket Shrimp- PERFECT (and not just because everything shrimp is perfect). 9/10 Tom yum- My associate loved it. Tom Kha- FIREEEE - (am not exaggerating) I had the Tom Kha with level 4 spice and shrimp with no mushrooms and it was the perfect item for this chilly day. Crunchy onions and just overall the taste was fantastic not missing anything. 10/10Calamari- My associate loved this I also purchased the spicy basil fried rice to go. [Level 4 spice, with shrimp and add extra egg mixed in]. (This is my basic fried rice modifications at typically every restaurant i go.... It gives me a sense of consistency ...maybe it control, we'll never know).The Thai tea with light ice to go was the icing to it all. Just perfect after looking for food for an hour. SOOOO Long Story Short ITS A YES FA ME.
Buu Trinh
This is my first time going to Ratee and I'm glad I did. The restaurant was clean and quiet. The lady server was friendly and polite. There wasn't a lot of customers when I arrived so I didn't have to wait long to get my food. I ordered a beef Pad See Ew and Thai Tea. The portion of Pad See Ew was enough to fill me, Thai Tea was good and wasn't too sweet. The price is reasonable. I will definitely be back.
SLASH wisdom
This was my first time here and I was blown away by the food and how friendly are server was. Thia tea is a must, I got coconut soup and pad sew. And I will return again
Ratee is my go to for Thai takeout. The prices are very reasonable, the food is always good, and the service is excellent. Ironically, this place is always empty (which I prefer), but I can't understand why given the food I've eaten there. I recommend that you check this place out - I'm sure that you'll be pleasantly surprised! ;)
Been coming here for a couple years now. The food is and has always been good. My girlfriend and I both agree that Ratee is the best thai in the west end. Highly Recommend!
Did take out. Two Pad Thais, one with chicken one shrimp and fried rice with pineapple. It was delicious and more than enough. In fact we had for dinner two consecutive evenings.
Food was delicious and done within a decent timeframe ( about 15 mins) The sticky rice could’ve been better but still good. The lady at the front was very sweet ! I was shocked at the price for the amount of food, I expected it to cost way more. I will be returning !
1. The food was not only delicious but also fairly inexpensive2. The interior of the place is super cute.3. I don’t think many people know about the place, so there has been no wait to be seated every time I’ve gone.4. Customer service is unmatched. The woman at the front desk is so sweet. Personable, funny, kind, and on top of it. She made sure we were well taken care of the entire time - not once was my glass of water empty bc she was good at checking in with us. Back before I had ever eaten there, I was in the plaza at a different store and needed to use the restroom; the store I was at didn’t have one available to the public; and I ran in here and she made a joke and let me use the one there.The only downfall I would say (if you would even call it that) is that it is very quiet in there; partially because it was empty except for us when I went and partially because there isn’t any music or anything playing.
I hope the takeout is good bcz the restaurant itself is a ____hole.Dark, dingy,smells of disinfectant, used electronics piled by the bar.Walked out. Not going to spend money at a place that doesn't give a damn.
Service was great and food was excellent. I highly recommend the crispy duck. I would have wanted it a little spicier but overall it was a good first experience.
Ordered take out. Maybe an off night or they ran out of all food but we all found it very disappointing. The penang curry was very very watery with maybe 4 thin slices of chicken in it, no other veggies. Summer rolls were almost entirely iceberg lettuce--one shrimp in one of them (half for each piece) and none with the rest. Pad Kee Mow had 4 tiny shrimp, plus a few pieces of tomato and gloppy noodles, no veggies. Given all the great restaurants nearby this was a bummer.
One of the best Thai foods we had ever eaten in the American sub continent. We stopped by in Richmond during our long drive back home. We are vegetarians and always struggle to find good Thai eateries. Aod was very kind and helpful. She made sure our order was perfect. We ordered the massamaan curry and Pineapple fried rice! Both dishes were made for our liking! I was stuffed, otherwise I would have another round of veg curries from the menu!
This is some of the worst Thai food I've ever had anywhere and certainly in RVA. My half Thai son and I ordered basil stir-fry (pad kra pow in Thai), pad see ew, and tom yum (soup) via Grubhub and hated them all. Granted, we're pretty picky with our Thai food since we both used to live there for many years, but I can tell you that there are much better options nearby (Thai Diner & Thai Flavor). Everything we ordered was really sweet and not spicy at all. There were no options for spice level on the app, but their menu indicated that the tom yum and basil dish would be spicy. The pad see ew had no smokey taste (like it should) and tasted sweet like pad Thai. If we had been in the restaurant, I would've complained and sent it all back. It really makes me question whether their cooks are Thai or not because no respectable Thai chef would serve food this bad.
Restaurantji Recommends
I ordered pickup from here which was relatively fast (~20 minutes) and the customer service was nice from the small amount of interactions we had. The price also made sense, it was about $27 for two entrees and a Thai iced coffee.**Pad Kee Mow - this tasted a bit odd, the flavor was very different from other pad kee mows I've had and I didn't really enjoy the food. The portion was good for the price but taste was not there. I wouldn't get this again **Beef Soup - flavor was good and portion was good. This was pretty solid for the price and taste. Overall I'd get this dish again probably **Thai Iced Coffee - this was horrible. Way to sweet, not enough coffee, and boba was hard.The price and the customer service make this place worth going to if it's close and you didn't have anything else but the taste and flavors were not my cup of tea.
The food was very expensive for the small portion they give and taste was just okay at best depending on the dish. Some dish are not that great. On top of the small portion, hardly any meat and vegetables in the meal itself. It was disappointing for all of us that went there. Only thing was the lady in the front was nice. That's about it.
Nobody asked me but i thought i should share any way, 3 managers, 2:55pm only craving for Thai and it was like Eureka the only restaurant open at 3pm as must have closed up for lunch to prepare for dinner. Anyway long story short, We had two booths towards the front left of the restaurant and it was the perfect spot. (Not only that, because we were so late for the lunch rush, we were the only ones in the restaurant at 3pm)We decided to work for there for the rest of the day at the restaurant, They provided us with wifi access and the booths conveniently had an outlet right in between. ( Another gold). All together we had Spicy beef salad- AMAZINGGGG (coming from someone who eats beef maybe once every 6 months ). This was savory. Just the right amount of spice and the cabbage and onion in the salad was just the right amount of crunchy and texture to this dish. 9/10Rocket Shrimp- PERFECT (and not just because everything shrimp is perfect). 9/10 Tom yum- My associate loved it. Tom Kha- FIREEEE - (am not exaggerating) I had the Tom Kha with level 4 spice and shrimp with no mushrooms and it was the perfect item for this chilly day. Crunchy onions and just overall the taste was fantastic not missing anything. 10/10Calamari- My associate loved this I also purchased the spicy basil fried rice to go. [Level 4 spice, with shrimp and add extra egg mixed in]. (This is my basic fried rice modifications at typically every restaurant i go.... It gives me a sense of consistency ...maybe it control, we'll never know).The Thai tea with light ice to go was the icing to it all. Just perfect after looking for food for an hour. SOOOO Long Story Short ITS A YES FA ME.
This is my first time going to Ratee and I'm glad I did. The restaurant was clean and quiet. The lady server was friendly and polite. There wasn't a lot of customers when I arrived so I didn't have to wait long to get my food. I ordered a beef Pad See Ew and Thai Tea. The portion of Pad See Ew was enough to fill me, Thai Tea was good and wasn't too sweet. The price is reasonable. I will definitely be back.
This was my first time here and I was blown away by the food and how friendly are server was. Thia tea is a must, I got coconut soup and pad sew. And I will return again